Simon Archer Ltd Reviews 244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the team's ability to complete jobs with minimal disruption and to a very high standard. Many appreciate the staff's politeness, friendliness, and expertise, noting their helpfulness in solving problems and providing advice. Reviewers frequently mention the company's reliability, promptness, and excellent communication, often arriving as scheduled and providing timely solutions. However, some people mentioned that the company does not work on weekends, which could be a minor inconvenience for some customers.

What people talk about most

Service

People report positive experiences with service, consistently praising the company for its efficiency,... See more

Staff

Customers consistently note positive experiences with staff, describing them as polite, friendly, honest,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent. From start to finish the job was completed w... See more

Company replied

Rated 5 out of 5 stars

I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affa... See more

Company replied

Rated 5 out of 5 stars

Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service. I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advi... See more

Company replied

Rated 5 out of 5 stars

Bathroom works and Hive Thermostat Simon Archer and his team are a very professional company. I have no hesitation in giving 5 stars for the jobs completed today and in the past. Chris arrived... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

A first class plumbing and heating service from your local experts. Whatever your plumbing or heating requirement, if you want a prompt and reliable service from a local company with experienced Gas Safe registered engineers, look no further than Simon Archer Ltd. From boiler servicing to a new central heating system or a leaky tap to a complete bathroom installation, we offer the complete range of domestic plumbing and heating services. • Boiler Installations • Full Heating Installations • Boiler Servicing & Repairs • General Plumbing • Bathroom Installations • Landlord Certificates • Gas Safe Registered • Intergas Platinum Installer We DON'T offer Emergency out of hours call-outs but will always do our best to resolve anyone on our client base asap. we DON'T do any underground drainage work or blockages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great local service

I have used Simon Archer for many years for annual boiler service and various other plumbing jobs. They are always fast to respond and give a friendly and reliable service at reasonable cost.
Many thanks.....

24 October 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the review, we always try to be fair with prices and always work to the best of our ability.

Rated 5 out of 5 stars

Very reliable company

I have used this company for several years to give my boiler an Annual service.
They always contact me with a reminder near the due date.
I contacted them with some dates that were suitable to me and as usual they were able to work out a date and time within my availability.
I received an email confirmation and a reminder the day before.
They are punctual, efficient and reliable. Get the job done with no fuss and leave everything tidy. Good price for a good service. Highly recommended.

19 October 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the review, we always recommend having your boiler checked once a year and we do try to keep communication clear and concise.

Rated 5 out of 5 stars

We had an outdoor tap dripping heavily

We had an outdoor tap dripping heavily. Simon Archer Ltd said they could come on Thursday. Later that morning, the the tap got worse and then the stopcock started dripping. I was worried. I phoned again and left a message. Simon called me back and said that he would attend later that afternoon. Half an hour later, he was at my door. The fault was fixed in no time for an extremely reasonable price. I never give five stars, ordinarily, but this was a truly excellent service. Faultless.

3 October 2022
Unprompted review
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Reply from Simon Archer Ltd

Hi David, thanks for your review we are glad we could help by stopping your water bill from shooting up!
Thanks for one of your first 5 star reviews, it really helps us out.

Rated 5 out of 5 stars

New boiler

Had a new boiler fitted and 1 radiator replaced. Everything was explained so I knew what to expect, plus kept me up to date as the work was being carried out. Arrived at expected times, work areas were kept as clean and tidy as they could be, and the chaps were very hardworking with minimal disruption. I would highly recommend Simon Archer, and I would have no problem with using them again in the future. I look forward to the cozy nights to come.

6 October 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the review, we are really glad you are happy with our works, enjoy the cozy nights!

Rated 5 out of 5 stars

Great Service

Simon and the team did a great job with replacing our shower pump. The job had unforeseen complications, these were dealt with quickly and efficiently, the engineers stayed until the job was completed. We cannot fault their service.

20 July 2022
Unprompted review
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Reply from Simon Archer Ltd

Thank you very much for this reply it really helps the business, we are very glad we could help.

Rated 5 out of 5 stars

This company has been a god send to us…

This company has been a god send to us at National Animal Welfare Trust where they have spent a lot of time helping sort out our on-going boiler problems. We have had other boiler companies out who would charge money and not fix the problem. Since then we now use them for servicing and they are very professional, know their stuff and good at keeping in touch.

18 July 2022
Unprompted review
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Reply from Simon Archer Ltd

Thanks for the kind words, we always try to help out wherever we can.

Rated 5 out of 5 stars

Plumbing marvels.

Problem fixed super quick. Thank you so much. Could have been a desperate situation in this weather. M
Many thanks again.

18 July 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks again Jack, these things happen and glad you're sorted now

Rated 5 out of 5 stars

Highly reliable and highly recommended.

Simon Archer Ltd have been our plumbing and heating engineers for over 10 years now. Always reliable. Fairly priced. Extremely knowledgable and always friendly and polite. The latest visit was no exception. The annual reminder to book your boiler service is a nice touch too. Highly recommended.

30 June 2022
Unprompted review
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Reply from Simon Archer Ltd

It's a tough job but someones gotta do it. Been a pleasure doing your work over those years.

Rated 5 out of 5 stars

Recently had a new boiler fitted and a…

Recently had a new boiler fitted and a bathroom refit.
I find this company straight forward and professional. Everything was done to a high standard. I have used them several times and always satisfied.

30 June 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

It's great when a plan comes together

Rated 5 out of 5 stars

Very good service,faultless,clean.

Very good service. They even completed the job £200 under the quote as found a way to use less materials and not move a pump I think. How many would do that? Very clean and tidy left no mess. Highly recommended, will use again without doubt. Book them if you can !!!

24 June 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for your review, we always try to help and always try to be fair!

Rated 5 out of 5 stars

Had trouble with boiler

Had trouble with boiler, elderly parent rang S Archer over a bank holiday weekend, was able to have a engineer attend before midday on the Monday to resolve the problem. Excellent service and response

6 June 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for your review, happy to help wherever we can!

Rated 5 out of 5 stars

Great service once again.

Once again great service from Simon Archer and the team. Arrived on time laid out dust sheets before starting the job servicing the boiler.
We have now used Simon for over 20yrs completing various job from changing a tap to full installation of new kitchen, bathroom central heating. Can never fault their work.

27 May 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Cheers Tim

Rated 5 out of 5 stars

Had boiler serviced today kept informed…

Had boiler serviced today kept informed when engineer was coming then serviced boiler, chap polite and cleaned up after very grateful and would recommend of Simon Archer and his staff. Thank you.Sharon.

6 May 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thankyou we do try

Rated 5 out of 5 stars

First class company

First class service, prompt response to email/phone enquiries, time keeping very reliable, great work and clean up!

29 April 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for reviewing us

Rated 5 out of 5 stars

Great value, professional service

Very good and reliable service from a great local company. They always remind me each time I ned a boiler service/LL Cert completed, they often liaise direct with the tenant to ensure dates/times, etc.
Good value professional work.

26 April 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the review, its always advised to keep your boiler up to scratch with a service.

Rated 5 out of 5 stars

Prompt friendly service

Rang Simon Archer Ltd and left message. Had call back within10 minutes. Leaking stopcock repaired that afternoon. Excellent efficient prompt service at reasonable price. Would highly recommend

19 April 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for your kind review, we are very happy we could get this issue resolved for you as quickly as possible.

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