Since receiving the ESim I have been getting countless spam calls every day. I have blocked over 50 calls wince getting the Sim. When in Japan the calls would come through all night. I contacted suppo... See more
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Everything worked as expected apart from not being able to see the amount of data used in the sim local app which made managing data usage impossible. Also, as soon as the plan was activated, I starte... See more
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Worked fantastically in Australia. I had a problem, as my nephew had set my phone up wrongly, but a WhatsApp chat got it sorted. They responded immediately, were friendly and very patient with a 78... See more
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Incredibly easy to purchase and setup, with clear usage terms and conditions. I had an issue where one of my two Sims stopped working when overseas. Support was RAPID. Everything was fixed and... See more
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Company details
- Telecommunications Service Provider
- Cell Phone Store
- Internet Service Provider
- Phone and Internet Service
- Travel Aggregator
About Sim Local
Written by the company
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Contact info
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Ireland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
Breach of guidelines
The service person was very friendly
The service person was very friendly, fast, and knowledgable.
18 March 2026
Reply from Sim Local
Hello there,
We're happy to hear that the service person's friendliness, speed, and knowledge stood out to you! We appreciate you sharing your positive experience with us.
Fawaz great service above and beyond…
Fawaz great service above and beyond went out of his way to help us
19 March 2026
Unprompted review
Reply from Sim Local
Hello Rochel
We are happy to hear that you received excellent support. We appreciate you taking the time to share your positive experience with us; it means a lot to our team.
The age of activation
2 March 2026
Reply from Sim Local
Hello,
We appreciate your feedback and will review the activation process to see how we can improve it for everyone.
Reply from Sim Local
Hello Margaret,
We're happy to hear that everything is working perfectly for you! Thank you for your positive feedback; we appreciate it.
Reply from Sim Local
Hello Francesca,
We're happy to hear that you found our service hassle-free and easy to use, especially without needing a SIM card. Thank you for trying it and sharing your positive experience!
Reply from Sim Local
Hola Diego,
Agradecemos mucho que hayas compartido tu experiencia con nosotros. ¡Nos alegra saber que recibiste un servicio muy bueno y que encontraste al vendedor súper amable!
Reply from Sim Local
Hello,
We're happy to hear that you had a great and affordable experience with our internet service for 8 days. Thank you for your positive feedback!
Next to non-existent reception…
Next to non-existent reception and cover in all areas of Vietnam. Had to buy another card from a different provider. However, this company has GREAT CUSTOMER SERVICE and offered to refund my money in full plus discount on my next purchase. Very impressive. I may have just had bad luck with reception given local 5g networks.
1 March 2026
Reply from Sim Local
Hi Ed,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about the poor coverage you experienced during your trip to Vietnam,I completely understand how frustrating it must have been to rely on a service that didn’t meet your expectations.
From our records, we can see that some data usage did occur on the eSIM, so we weren’t aware that you were experiencing ongoing connectivity issues at the time. In many cases, issues like this can be improved with quick adjustments or by switching networks locally, and we would have really liked the opportunity to assist you during your trip.
That said, we completely understand that this impacted your experience, and we sincerely apologise for the inconvenience caused.
We’ve now reached out to you directly to review this further and offer our support. Please feel free to get back to us at your convenience, we’d really appreciate the opportunity to make this right for you.
User experience
Connecting was quick and did not have any issues after activating the e-sim
28 February 2026
Reply from Sim Local
Hello Anthony,
We're happy to hear that connecting was quick and you didn't face any problems after activating your eSIM! We appreciate you sharing your positive experience with us.
Great eSIM for Germany.
I had no problem right from arrival at Berlin to my existing from Berlin. 2 weeks I was there with my relative, 5G data was sufficient for me for those 15days. Thanks
3 March 2026
Reply from Sim Local
Hello Avikeskar,
We're happy to hear that you had a problem-free experience during your 2-week trip to Berlin. We're glad our 5G data met your needs. Thanks for your positive feedback!
The data connection is very weak
The data connection is very weak, and I’m having difficulty using it. I’m unable to reach my family and business associates—it hasn’t been a good experience at all.
14 March 2026
Reply from Sim Local
Hi there,
Thank you for your message, and I’m sorry to hear about the issues you’re experiencing with the data connection.
We’ve sent you an email to better understand the situation and see how we can assist you further.
Very good and helpful
18 March 2026
Reply from Sim Local
Hello Auston,
We appreciate you taking the time to share your feedback with us. We are so glad to learn that you found our team helpful.
Fast service
18 March 2026
Reply from Sim Local
Hello there
Thank you for your feedback! 😊
We’re glad you appreciated the fast service—hope to see you again soon!
Morocco Connection
Arrived in Morocco and the card connected right away. We had pretty good service almost everywhere in the country. It was a little bit slow in the more rural areas but overall excellent service.
3 March 2026
Reply from Sim Local
Hello Larry
We're happy to hear that the card connected quickly upon your arrival in Morocco and provided good service for you. We appreciate your feedback regarding the slower speeds in rural areas. Thank you for sharing your experience!
Simple to install and use and worked…
Simple to install and use and worked well. Had to tweak sometimes and manually select networks or choose 4G as the automatic choice did not always connect.
1 March 2026
Reply from Sim Local
Hello Joakim,
We're happy to hear that the installation was simple and the product worked well for you. We appreciate your feedback regarding the automatic connection and will review this to improve our service. Thank you!
Affordable and easy to set up
20 February 2026
Reply from Sim Local
Hello,
We're happy to hear our product was affordable and easy to set up! Thank you for your positive feedback; it truly means a lot to us.
All went fine
All went fine. The eSIM was easy to install, the instructions were clear. The network coverage in London was good.
26 February 2026
Reply from Sim Local
Hello Maciek,
We're happy to hear that the eSIM installation was easy and the instructions were clear. We're also glad the network coverage in London met your needs. Thank you for your positive feedback!
Reply from Sim Local
Hello Sergey
Thank you for your feedback.
We are happy that you have a good service.
I had a hard time using your account
I had a hard time using your account. When i was a couple days into it. Though I had burned through my whole amount and had a a little left. So I went on line to add more because I thought I had used so much so fast. But after I bought the second amount for 93.75 on Feb 28 I found out from reading my sim's account amount on different computer I realized I had not used hardly any of the first purchase I had made on Feb 19 for 41.50. So I never used the first amount and spent more money I did not really have on a second one. so I was very disappointed with the whole thing. Plus my calling did not work like I though it would and my communication was cut way down while on this trip to Mexico.
28 February 2026
Reply from Sim Local
Hello,
Thank you very much for taking the time to share your experience—we truly appreciate your honesty.
I’m really sorry to hear that you had a hard time using your account, especially when it came to tracking your data usage. I completely understand how confusing and frustrating it must have been to believe you had already used most of your balance, only to later find out that you still had data remaining from your initial purchase. Realizing this after purchasing an additional plan—particularly when it wasn’t necessary—is understandably disappointing, and I’m very sorry for the inconvenience this caused.
I also want to sincerely apologize for the issues you experienced with calling services. I understand how important it is to stay connected while traveling, and it’s frustrating to feel that your communication was limited, especially during your trip to Mexico.
Your feedback is incredibly valuable, as it helps us identify where we can improve—both in making account usage clearer and ensuring our services work as expected. Please don’t hesitate to reach out if you need any help managing your plan or if you experience any intermittent connection issues—we’ll be more than happy to assist you.
Good service
17 March 2026
Reply from Sim Local
Hello,
Thank you for your feedback! We’re glad to hear that you had a good experience with our service. We truly appreciate you taking the time to share your thoughts and hope to assist you again in the future.
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