Simba Car Hire Reviews 

776
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 648 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, professional, and helpful staff, highlighting their welcoming approach and efficiency. People frequently commend the excellent service, noting the seamless pick-up and drop-off processes, convenient shuttle transfers, and overall ease of their rental experience. Many reviewers also appreciate the exceptional quality and cleanliness of the vehicles, often finding them to be new, economical, and perfectly suited for their needs, all at an affordable price. However, some customers also noted occasional issues, including long waiting times for car pick-up or airport transfers, and instances of unhelpful staff interactions. A few other people also felt that some vehicles were not in ideal condition or had specific issues like warning lights, while others mentioned unexpected additional charges or high liability.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting great communication, attentive staff,... See more

Staff

People report positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Price

Reviewers mention positive feedback about price, often finding the car rentals to be super cheap, great... See more

Product

Reviewers highlight positive aspects of the product, with many customers praising the great condition of the... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent condition of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Truly hiring a car through Simba (particularly the team at Perth Airport) was one of the best experiences I’ve had in doing so. The team there were clear, friendly, flexible and reliable - all... See more

Rated 5 out of 5 stars

Was great little cars..Was great for the value..Easy to drive and get around&Parking.. Excellent fuel efficient..Will give friends&people i talk to that are travelling.. That want to hire a Great litt... See more

Rated 5 out of 5 stars

I got almost new car in excellent condition. it was easy to pick up and drop off. If you are visiting cairns - they do have 10% off for some of experiences like Hartley crocodile, kurunda sanctuary, D... See more

Rated 5 out of 5 stars

The customer service when I arrived to pick up the car was just excellent. They helped me out to explain that purchasing insurance directly through them which wasnt that much, for my 2 week hire would... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

776 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(776)

571 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
We had an amazing time this weekend and it was all thanks to Simba! The car was solid, affordable, and the whole process was quick and easy. We did have a tyre blow out during the trip, but they handled it brilliantly — the return was completely stress-free and they came to the party by refunding the cost of the tyre since it wasn’t our fault, which we really appreciated. A big thank you to the team down on South Road, absolutely fantastic to deal with and made the whole experience even better. Thanks heaps, Simba!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Never booking through booking.com again

I had a shocking experience booking yhe car hire through booking.com and being unable to change the driver details. Simba were so helpful and were able to sort out another vehicle for me at the last hour. Will never book car hire through booking.com again and will ensure to book directly with the car company

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great price for their rental hence we went with them. Their service was great and process of pickup and drop off was so easy and they offered us free shuttle as well.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good Car

Very good Car. We had a great family time. Aircon, comfy moving under any whether, enough room for luggage, very economic hibrid option. Good experience and convenient for a first time visiting in Cairns.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

👍 Seamless

👍 Seamless, shuttled on request for pick up, vehicle was near new, shuttled to airport on arrival at depot, staff service was excellent and informative.

26 January 2026
Unprompted review
Rated 4 out of 5 stars

Simba car hire in Perth

Seamless pick up and transfer from the airport terminal to the car hire office. We spent a bit of time at the office working out insurance (would recommend making sure you book insurance directly through Simba). The cars we hired were pretty new, clean, and had low mileage. Drop off was a breeze, with immediate transfer back to the airport. Thanks Simba!

24 January 2026
Unprompted review
Rated 1 out of 5 stars

When I returned the car and checked the…

When I returned the car and checked the car they just told me to get to there office without further investigation or inspection because they found out a scratch on the car and they think it's new I told them it's an old one and I showed them the picture they started raising there voice later then they found out it was an old one. Get me frustrated when they said that without me asking if it's a new or old one.

22 January 2026
Unprompted review

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