Silvertime Legal Reviews 

109
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The staff at Silvertime are very easy to work with and know their subject inside out (in our case Wills and Lasting Power of Attorney). Initially from sitting down with their representative, thr... See more

Company replied

Rated 5 out of 5 stars

Sam gave an interesting, informative and humorous talk at my cancer support group in Derby. I accepted the offer of a home visit and, some weeks later,met Kevin. What a helpful and genuinely nic... See more

Company replied

Rated 1 out of 5 stars

Silvertime is a complete disaster – stay far away! We trusted Silvertime with my mother’s estate and a trust account, and it was a total nightmare. A YEAR of ignoring messages, constant excuses... See more

Company replied

Rated 5 out of 5 stars

It wasn't as complicated to sort out as we thought it may have been and considering the time of year, drawn up quite quickly. David made sure we were happy with the documents to proceed with completi... See more

Company replied

Company details

  1. Legal Services

Written by the company

Silvertime Legal is a premier provider of estate planning services, offering a unique and comprehensive approach to safeguarding your assets and securing your legacy. Our commitment to excellence and unwavering dedication to our clients set us apart in the field of estate planning. What makes Silvertime Legal unique? Our team boasts extensive experience in the intricate world of estate planning. With a deep understanding of legal intricacies, tax implications, and asset protection strategies, we are well-equipped to provide you with solutions tailored to your specific needs. We recognise that each individual's circumstances are unique. At Silvertime Legal, we take a personalised approach, crafting estate plans that align with your objectives and wishes. We don't offer one-size-fits-all solutions; we design strategies that cater to your specific situation. Our services go beyond traditional estate planning. We address a wide range of considerations, including wills, trusts, tax planning, and more, to ensure that your assets are protected and your loved ones are well cared for. Our primary goal is to provide you with peace of mind. We guide you through the often complex and emotional process of estate planning, allowing you to make informed decisions with confidence. We understand the importance of legacy. By working with Silvertime Legal, you gain the assurance that your legacy will be preserved, and your assets will benefit your family and heirs according to your preferences. At Silvertime Legal, we are not just estate planners; we are partners in securing your financial future and protecting your assets. Let us help you navigate the complex world of estate planning with care, expertise, and a commitment to your unique needs. Your peace of mind and your legacy are our top priorities.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

109 reviews

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4.5

All reviews

(109)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was very satisfactory

Everything was very satisfactory. Good communication. Would highly recommend.

26 June 2026
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Reply from Silvertime Legal

Thanks so much for the kind words! We're pleased everything went smoothly and that communication was good. Really appreciate the recommendation!

Kind regards,

Silvertime Legal
Client Care Team

Rated 4 out of 5 stars

Gave very clear explanation to the…

Gave very clear explanation to the process and questions making it easy to make my decision

19 June 2026
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Reply from Silvertime Legal

Thanks for the feedback! We're glad we could explain everything clearly and make the decision easy for you. Really appreciate it!

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

We experienced nothing but a…

We experienced nothing but a professional service from start to finish throughout the process, all appointments were scheduled on time.

19 June 2026
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Reply from Silvertime Legal

Thanks for the great review! We're pleased everything ran smoothly and on time. Really appreciate it!

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Silvertime expertise.

The staff at Silvertime are very easy to work with and know their subject inside out (in our case Wills and Lasting Power of Attorney). Initially from sitting down with their representative, through to filling out the numerous forms and registering them with the legal government office. I was very happy with the service provided.

21 May 2026
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Reply from Silvertime Legal

Thanks so much for the great review! We're really pleased the team made everything straightforward from start to finish and that the process felt smooth. Really appreciate it!

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

The team were easy to talk to and no…

The team were easy to talk to and no question was silly..
Easy to contact/get hold of

5 May 2026
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Reply from Silvertime Legal

Thanks for the kind words! We're so glad the team felt approachable and easy to reach. That's what we're here for. Really appreciate it!

Kind regards,

Silvertime Legal
Client Care Team

Rated 4 out of 5 stars

⭐️⭐️⭐️⭐️

Could have been less paperwork and more affordable for what we had but prompt response and action

30 November 2025
Unprompted review
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Reply from Silvertime Legal

Thanks for the feedback! We're glad we were able to respond and act promptly for you. We always appreciate hearing where we could improve on things like the paperwork and costs, so thanks for flagging that.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Very happy with service

Arrived on time for first appointment and I was kept informed when running late for the second one. I was fully informed from start to finish, information wasn't rushed and I had time to digest everything. I would happily recommend the company.

3 December 2025
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Reply from Silvertime Legal

Thanks so much for the lovely review! We're really pleased you felt informed throughout and that we managed your expectations well. We appreciate the recommendation!

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Good communications

Good communications. Clear explanation of the stages of the process. All went smoothly.

20 March 2026
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Reply from Silvertime Legal

Thank you for the 5 stars! We are pleased you found our communication clear and that the process went smoothly from start to finish.

Kind regards,

Silvertime Legal
Client Care Team

Rated 1 out of 5 stars

Silvertime is a complete disaster

Silvertime is a complete disaster – stay far away!

We trusted Silvertime with my mother’s estate and a trust account, and it was a total nightmare. A YEAR of ignoring messages, constant excuses, and blaming Metro for their failures – meanwhile, nothing got done. We got a partial refund, but the damage was done.

After five months of their useless “work,” I had to step in and fix everything myself in just three weeks. Every single thing they did had to be scrapped and redone. Unprofessional, incompetent, and utterly unreliable – Silvertime stole our time, Money and caused endless stress, and achieved nothing.

Do yourself a favour: avoid them at all costs.

1 December 2025
Unprompted review
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Reply from Silvertime Legal

After reviewing this matter, we found that, delays arose largely due to repeated issues with Metro Bank’s handling of the documents, including long response times, requests for information already provided, and inconsistent updates. As this process was no longer progressing in a way that met our standards or served your best interests, we made the decision to issue a refund and advised that dealing with the bank in person would be the quickest and easiest option. We always aim to provide the best possible service for our clients, and we regret that this experience fell short.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Ben was very nice

Ben was very nice, could answer all my questions, checked in, explained everything very well, updated me all the way, overall a very proffecional service

10 March 2026
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Reply from Silvertime Legal

Thank you! We are pleased Ben was able to answer your questions, keep you updated, and provide a professional service throughout.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Great customer service and dealt with…

Great customer service and dealt with all the concerns I had. I was able to phone and speak personally to Sue who was lovely.

6 March 2026
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Reply from Silvertime Legal

Thank you for your kind review. We are pleased you felt supported and that Sue was able to assist you so helpfully.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Peace of Mind made Easy

It wasn't as complicated to sort out as we thought it may have been and considering the time of year, drawn up quite quickly. David made sure we were happy with the documents to proceed with completion.
Our return of them took slightly longer than we would have liked but we were not badgered about this.

13 February 2026
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Reply from Silvertime Legal

Thank you for your review. We’re pleased to hear the process felt straightforward and that everything was drawn up quickly, especially for the time of year. David will be pleased to hear he helped make sure the documents were right for you before everything was finalised.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Friendly agent who explained everything…

Friendly agent who explained everything very clearly.

26 February 2026
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Reply from Silvertime Legal

Thank you for your 5 star review. We’re pleased to hear everything was explained clearly and that you found our agent friendly and helpful.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Highly Recommend

I was very impressed with the way Benjamin Gilbert offered me knowledge and guidance, while showing great attention to detail. Silvertime Legal provide a wealth of expertise without being in any way pushy. I highly recommend their Will Writing Services.

20 February 2026
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Reply from Silvertime Legal

Thank you for your kind review. We’re really pleased to hear you felt well supported and that Benjamin Gilbert’s knowledge, guidance and attention to detail stood out. It also means a lot to hear you found our approach professional. Thank you for recommending our services.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Thank you so much for all the help you…

Thank you so much for all the help you have given me from setting up the Power of Attorney, my Will and putting my property in Trust. From the very first meeting with Tessa Madejczyk to the last email from Sara Shawkat, nothing was too much trouble. It was a very smooth process and everyone I came into contact with from Silvertime Services, especially Tessa and Sara were very friendly and professional. I wouldn't hesitate in recommending you to friends and family.

13 February 2026
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Reply from Silvertime Legal

Thank you so much for your lovely review. We’re really pleased we could help you with your Power of Attorney, Will and putting your property in Trust. It is great to hear the whole process felt smooth from start to finish, and that Tessa Madejczyk and Sara Shawkat were friendly and professional throughout. We truly appreciate your recommendation to friends and family.

Kind regards,

Silvertime Legal
Client Care Team

Rated 4 out of 5 stars

Administration

Friendly and helpful. We knew wills and POA’s would take time however quite quick really. A few alterations required but dealt with.

13 February 2026
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Reply from Silvertime Legal

Thank you for your review, we’re really glad you found the team friendly and helpful, and that everything was turned around quickly. We appreciate your patience with the alterations too.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Everyone we spoke to were knowledgeable…

Everyone we spoke to were knowledgeable
Anne who came out to the first meeting explained everything in detail, she was friendly but very professional

30 January 2026
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Reply from Silvertime Legal

Really appreciate your review! Great to hear you found the team knowledgeable and that Anne made everything clear in your first meeting. Thanks again for choosing us.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Excellent service

21 July 2025
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Reply from Silvertime Legal

Thank you for your review, we are delighted you were happy with the service.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Will and power of attorney

We had a home visit after meeting Bruce at our local friendship club.
Everything was explained to us so we could understand. No legal jargon.
While waiting for paperwork to be completed, the office kept us in touch with an email.
Highly recommend

16 May 2025
Unprompted review
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Reply from Silvertime Legal

Thank you for taking the time to leave a review.

We’re glad to hear you found the explanations clear and appreciated the updates from our team while your paperwork was being completed. Your recommendation means a great deal to us.

Kind regards,

Silvertime Legal
Client Care Team

Rated 5 out of 5 stars

Advisor visited me in my home had time…

Advisor visited me in my home had time and interest to listen and understand my requirements. My will was completed in just a few days and was much less expensive that a convensioal solicitor

11 July 2025
Unprompted review
Silvertime Legal logo

Reply from Silvertime Legal

Thank you for your kind feedback. We’re pleased to hear you were happy with the service, speed, and value provided.

Kind regards,

Silvertime Legal
Client Care Team

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