silverscene.co.uk Reviews 

46
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-made products, often highlighting the exceptional quality of the jewelry. Many people are delighted with their purchases, finding the items to be exactly what they wanted and even better than expected. Reviewers frequently mention the quick and free delivery, appreciating how promptly their orders arrive. The packaging is also a standout, with items arriving in lovely gift boxes that protect the jewelry. Some people were satisfied with the excellent communication and helpful service, even when needing to exchange items or source specific products from other shops.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and beautiful designs... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of the jewelry and items... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the shop in Brighton a couple of weeks ago. Not being local, I contacted them afterwards to ask if they could send me photos of a few items so I could purchase something for someone’s birthd... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. Liked the gift box they came in. Beautiful earrings and very well made. Bought for my sister’s birthday and she absolutely loves them and says they are really comfortable to wear. Woul... See more

Company replied

Rated 5 out of 5 stars

Silver scene website was easy to navigate, with no hard sell activity. I ordered three pairs of earrings, with the 20% bank holiday code. I wanted to add the third pair, with the same order, after I’d... See more

Company replied

Rated 5 out of 5 stars

The jewellery I ordered arrived quickly. Each item was packaged in individual jewellery boxes so not to scratch or get damaged and was well protected. The jewellery is lovely, well made, and true to h... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely jewellery and fast delivery.

The jewellery I ordered arrived quickly. Each item was packaged in individual jewellery boxes so not to scratch or get damaged and was well protected. The jewellery is lovely, well made, and true to how it appeared on the website. Very satisfied with both the jewellery and service from Silverscene.

27 April 2026
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Reply from silverscene.co.uk

Hello

Thank you for your custom and your very kind words.

I am so pleased to hear you received your order so quickly and that it arrived in perfection condition.

We look forward to seeing you in store or online again soon.

With Kindest Regards

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Love Silver Scene jewellery! .

Beautiful jewellery and nicely wrapped. The amber looks exactly as it did on the website.

5 May 2026
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Reply from silverscene.co.uk

Hello,

We are really pleased to hear that you are happy with your purchase.

Thank you for shopping with us and for taking the time to write us a review.

We look forward to seeing you in store again soon!

With Kindest regards

Trudi & The Silver Scene Team

Rated 5 out of 5 stars

beautiful Bangles…

I was bought the most beautiful Bangles as a gift. They are perfectly made and look of very good quality.
Unfortunately they were too small. I contacted Lillie and the silver scene team and they have been amazing. Customer service is unreal and they went above and beyond. They not only sourced (from their other shops) the next size up but other sizes so I had plenty of choice. It took a few weeks and during this time Lillie kept me up to date. My daughter picked them up for me (I don’t live close by) which was a very easy process. I was told that I could change again if these weren’t right but fortunately they are! One very happy customer thank you so much! 🥰

18 April 2026
Unprompted review
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Reply from silverscene.co.uk

Hello Sarah

We are so pleased to hear that you are really happy with your new Bangles!

That's great news Lille was able to help you find the rights sizes and was able to offer you lots of options!

Thank you so much for your very kind words and for taking the time to write us such a lovely review!

We truly appreciate your custom and look forward to seeing you in store or shopping on our website again sometime soon!

With Kindest regards

Trudi & The Silver Scene Team

Rated 5 out of 5 stars

Order handled well

Order handled well. Beautiful ring. Fast delivery

16 April 2026
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Reply from silverscene.co.uk

Hello Antoinette

Thank you for shopping with us and for taking the time to write us a review.

We are so pleased to hear you are happy with your ring, and your shopping experience with us.

We look forward to seeing you in our online store again soon.

With Kindest regards

Trudi & The Silver Scene Team

Rated 5 out of 5 stars

A great experience!

I visited the shop in Brighton a couple of weeks ago. Not being local, I contacted them afterwards to ask if they could send me photos of a few items so I could purchase something for someone’s birthday. They sent me photos, prices & delivery options of various pieces & I ordered a gorgeous larimar necklace which arrived the next day! They were super helpful & I’m so happy with my purchase! Thank you!

12 April 2026
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Reply from silverscene.co.uk

Hello Sara

Thank you so much for shopping with us and for taking the time to write us such lovely review.

It is wonderful to hear how happy you were with your purchase and that our Brighton team took such great care of you!

Your very kind words are much appreciated, and I shall share them with our team.

We look forward to welcoming you shopping with us again sometime soon!

With Kindest regards

Trudi & The Silver Scene Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Brilliant quality jewellery

23 April 2026
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Reply from silverscene.co.uk

Hello Rachel,

We are so pleased you are happy with your purchase and that they arrived quickly!

We look forward to seeing you in store or online again soon!!!

With Kindest Regards,

Trudi and The Silver Scene Team

Rated 5 out of 5 stars
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Reply from silverscene.co.uk

Hello Fioranna,

Thank you for shopping with us, and for taking the fine to write us a review.

We look forward to seeing you in one of our shops, in on our website again sometime soon.

With Kind regards

Trudi And The Silver Scene Team

Rated 5 out of 5 stars

Silver ring

I am really pleased with my purchase and would definitely order from here again😊

7 April 2026
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Reply from silverscene.co.uk

Hello Pauline

Thank you so much for shopping with us and for taking the time to write a lovely review.

We are very pleased to hear you are so happy with your purchase!

We look forward to seeing you in your store or on our website again soon.

With Kindest Regards

Trudi & The Silver Scene Team

Rated 5 out of 5 stars

Excellent service

Excellent service, responsive staff, and seamless communication. Fast delivery and a great overall experience. Highly recommended.

14 April 2026
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Reply from silverscene.co.uk

Hello Ingrida

Thank you for your custom and your very kind words. It is so lovely to hear!

We look forward to seeing you in store or online again soon!!!

With Kindest Regards,

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Brilliant service and quality

Brilliant communication when my parcel was late to arrive. Really helpful and when I received my purchase it was better than expected. I loved it

30 March 2026
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Reply from silverscene.co.uk

Hello Yvette

Thank you for your very kind words and for shopping with us!

I will make sure I share your wonderful review with our team that looked after you!

We look forward to seeing you in store or online again soon!!!

With Kindest Regards,

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Lovely earrings

Lovely earrings, and very prompt delivery

30 March 2026
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Reply from silverscene.co.uk

Hello David

Thank you for your custom.

We are so pleased you are happy with your purchase and that they arrived quickly!

We look forward to seeing you in store or online again soon!!!

With Kindest Regards,

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Amazing quality

Amazing quality, beautiful design and incredible price. Im so happy with my purchase! Super quick and free delivery too. Will be getting more. :)

30 March 2026
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Reply from silverscene.co.uk

Hello Arabella

Thank you for your custom and your very kind words.

We look forward to seeing you in store or online again soon!!!

With Kindest Regards,

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Excellent customer service

Hi, Myself and my mum shop at the Totnes store all the time and wanted to say how Katie is so helpful and has the best customer service probably in all the shops we shop in!! Katie is a credit to the company, and had a great time shopping today. Thank you 🤩

20 February 2025
Unprompted review
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Reply from silverscene.co.uk

Hello,

Thank you so much for your very kind word's, we truly appreciate it.

That is wonderful news to hear Katie took such care of you and your Mother on your recent trip to our Totnes shop.

We are so lucky to have Katie at the helm there, she is most definitely an asset to our company!

Thank you for your custom and for taking time the to write your lovely review!

We very much look forward to seeing you both in store again soon.

Kindest regards

Trudi & The Silver Scene Team

Rated 5 out of 5 stars

Beautiful jewellery and EXCEPTIONAL customer service!

I bought a ring from Glastonbury branch and absolutely loved it but after treating it a little poorly I lost a stone :( Lillie and the silver scene team were incredible, they took my old ring, sized it (as I didn’t know the size) and replaced my ring free of charge. Can’t remember the last time I experienced such wonderful customer service!! They also have an incredible array of very reasonably priced jewellery would highly recommend browsing if you’re ever near a branch!!

25 November 2024
Unprompted review
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Reply from silverscene.co.uk

Hello Isobel

Thank you so much for your very kind words!

I am sorry to hear that the ring you purchased had a loose stone.

I am so pleased to hear that Lillie in our operations department was able to help you, and that we were able to find a replacement ring and that you were so wonderfully looked after!

We thank you for your custom and once again for your very kind words. We truly appreciate you taking the time to write such a lovely review for us!


With Kindest regards Trudi and the Silver Scene Team

Rated 5 out of 5 stars

Fantastic customer service from Fiona…

Fantastic customer service from Fiona in Brighton. Beautiful range. I first came across this shop when I visited Brighton a few years ago and whenever I come I always visit this lovely shop. I have also ordered a few times online. Again brilliant service and great quality. I get a lot of compliments of the items purchased. I highly recommend both visiting the shop and online.

8 June 2024
Unprompted review
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Reply from silverscene.co.uk

Hello Kirsten

Thank you for your custom and your very kind words.

I am so pleased to hear Fiona and the Brighton Team have been taking such good care of you.

We look forward to seeing you in store or online again soon!!!

With Kindest Regards

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Just found this shop online browsing …

Just found this shop online browsing for some peridot silver cross earrings, and it came up with some really nice ones just what I wanted, ordered them on Saturday and they arrived on Tuesday, so quickly and they are amazing, thankyou silver scene. 🤩

21 May 2024
Unprompted review
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Reply from silverscene.co.uk

Hello Anne

We are so pleased you have found us and are happy with your new Peridot Cross Earrings!

Thank you for your custom and for your lovely review.

We look forward to seeing you in store or shopping online again sometime soon!

With Kindest Regards

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Silver Scene in Totnes is an Aladdin’s Cave for silver jewellery lovers.

Silver Scene in Totnes is the best silver jewellery shop I have experienced. Katie and her team are so welcoming and friendly. Nothing is too much trouble for them and visits are always fun.
I have been coming to this shop for years now. For me personally, I love knowing that if I buy jewellery from Silver Scene, it is unlikely that I am going to see many other people wearing the same pieces.
I don’t want to be wearing the same as everyone else. Why do people do that?The designs are unusual and excellent value for money.
To be told that the ring you are buying is a one-off is amazing. I have a lot of silver jewellery, too much really but would say 90% of it has been purchased from the Totnes shop. I also buy a lot of presents for family and friends here. Thank you Katie for all your help. You know your stuff!
What’s not to like about this wonderful shop? You can never have too much silver jewellery!

20 May 2024
Unprompted review
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Reply from silverscene.co.uk

Hello Liz

Thank you so much for your very kind words!

I am so happy to hear you love our Totnes store, that you love our Jewellery and that Katie is taking great care of you!!!

We thank you for your custom and once again for your very kind words.

With Kindest regards

Trudi and the Silver Scene Team

Rated 5 out of 5 stars

Best shop ever 👌

Silver Scene is without doubt my favourite place for wonderful jewellery treats and gifts. Beautiful items, reasonable pricing and the most wonderful, helpful, friendly staff. Katie and the Team in the Totnes branch are incredible. Could not recommend the shop more!

18 May 2024
Unprompted review
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Reply from silverscene.co.uk

Hello Jasmine

Thank you for your custom and your very kind words.

I am so pleased to hear Katie and the Totnes Team have been taking such good care of you.

We look forward to seeing you in store or online again soon.

With Kindest Regards

Trudi and The Silver Scene Team

Rated 5 out of 5 stars

Such great service by Kimi in the…

Such great service by Kimi in the Taunton shop today. I needed a ring for the top of my pendulum chain. Sadly they don’t solder jewellery so we had to explore other avenues.
I found a bracket with a perfect clasp that Kimi was able to swap with my chain.
Very friendly. Happy to find a solution!

14 May 2024
Unprompted review
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Reply from silverscene.co.uk

Hello Niki,

Thank you for your custom and for taking the time to write a review for us.

I am so pleased to hear Kimi was able to help you with your pendulum chain today.

We look forward to seeing you in store again soon!

Kindest regards


Trudi and the Silver Scene Team

Rated 5 out of 5 stars

Lovely jewellery shop in Glastonbury

Great shopping experience very helpful staff member couldn't do enough to help if you are ever in Glastonbury make sure to pop in and give them a visit some really lovely silver jewellery

3 May 2024
Unprompted review
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Reply from silverscene.co.uk

Hello,

Thank you so much for your lovely words and for your custom!

We look forward to seeing you in store again soon!

With Kindest regards

Trudi & The Silver Scene Team

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