Silverline Memories Reviews 

5
TrustScore 4 out of 5

4.1

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Company details

  1. Charity

Written by the company

We are determined that Dementia will not stop people living the lives we deserves. Our mission is to bring joy into the lives of people living with Dementia by providing places to go and things to do. We recognise it is not just the person with the diagnosis who is living with Dementia, but everyone loves and cares for them. We provide a range of services and initiatives from our two centres in Kenton, Newcastle upon Tyne.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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4.1

All reviews

(5)

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Rated 5 out of 5 stars

My mother was referred to Silverline…

My mother was referred to Silverline over a year ago and I can honestly say it's been a lifeline. Absolutely amazing staff and Volunteers make it so special x the whole group is fantastic and we're made to feel like family. It's far from being a day centre as they are really helpful with advice for family carers.

10 January 2025
Unprompted review
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Reply from Silverline Memories

Thank you so much for this review Sharon, we really appreciate it.

Rated 5 out of 5 stars

Silverline provide a brilliant service…

Silverline provide a brilliant service to help people with dementia live their life to the fullest and give carers a well earned break. They are great with my mam and she loves going to the clubs they put on. I know I couldn’t do what I do without their help.

13 October 2023
Unprompted review
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Reply from Silverline Memories

Thank you so much for your lovely words Kelly.

Rated 5 out of 5 stars

Absolutely fantastic

From the moment I rang Silverline to discuss what they do and if it would suit my father I have been met with positivity, enthusiasm care kindness and support. I have enjoyed coming to the dementia choir with my father and sharing the fun if singing and concerts together. He is flourishing there and taking full advantage of the different sessions. Sandra is an amazing CEO and has started something incredibly powerful along with Jo and all the amazing volunteers. A truly inspiring charity.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Silverline Memories is a local charity

Silverline Memories is a local charity, set up to help those living with Dementia and their families. When my husband was formally diagnosed in early 2016 they provided us with a great deal of help and support. We attended the weekly Dementia Cafes and monthly tea dances. It was a great asset to spend time with people who were travelling a similar journey to us. When my husband went into care in 2018 they continued to give me support and I attended regular groups.

16 January 2023
Unprompted review
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Reply from Silverline Memories

Thank you so much for your lovely review Lynda, and your continued support of Silverline Memories.

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