Nippy little stroller. No clear update as to when the stroller would be back in stock when pre-ordering, so if you need something for a specific date and can't afford to wait, go for something that's... See more
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Silver Cross pushchairs, car seats, prams & nursery furniture will give your baby the best start in life. Buy from a trusted British brand.
Contact info
Micklethorn, BD23 3JA, Broughton, United Kingdom
- 0345 872 6900
- customerservice@silvercrossbaby.com
- silvercrossbaby.com
No recent history of asking for reviews
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Replied to 96% of negative reviews
Typically replies within 2 weeks
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Excellent.Real Value for money
Excellent.. prompt delivery
The whole package far exceeded my expectations.. high standard.
I had an issue with my Silvercross bag…
I had an issue with my Silvercross bag and the customer service team was extremely prompt at responding and sent out a replacement bag extremely quickly.
Purchased Silver cross car seat
Purchased Silver cross car seat for are 4 year old grandson, received delivery within 48 hours, price was good and seat is of very good quality.
Seat is easy to take in and out of car which I am doing frequently with us not using it all the time with it being for are grandson.
Speedy service from Silver Cross
Silver Cross acted swiftly for me to receive my order. I really was impressed at how quickly it did arrive.
Easy process
Easy process. Arrived promptly . This is the second time we've bought this set for our grandchildren.
Very fast delivery
Very fast delivery. I haven’t opened the boxes yet as we are set to move house before the baby is born.
Always excellent quality from silver…
Always excellent quality from silver cross, wouldn’t purchase any other brand, fast delivery and everything feels premium.
Only one criticism from purchasing the lightweight clic stroller is it doesn’t sit upright so toddler is slightly reclined which I’ve seen a few reviews the same but as a travel stroller and not our main stroller it’s ok for our needs, just wish it did sit more upright as I may be inclined to use it more than just travel
I ordered all of my products online
I ordered all of my products online, it was quick & easy & they all arrived within a few days
Easy and user friendly
Easy and user friendly. The products have all the information you need to make an informed decision.
Nappy bag
The ease of placing my order and the speed at which it was despatched and delivered. The nappy bag itself is roomy and practical.
My son and his partner are delighted…
My son and his partner are delighted with the Tide system, easy to use and lightweight, also very good value.
Very helpful and quick at sorting out…
Very helpful and quick at sorting out my order
Would be 5 star but haven't received…
Would be 5 star but haven't received all my items yet, so I'll reserve till later.
Delivery
Delivery, response to order. Quality of product and ease of ordering.
Products are for my daughter and her pending new addition. She chose and road tested the kitand made the selection v others. Good choice and one with a recognised pedigree. Thankyou
Very impressed with the customer…
Very impressed with the customer service for Silver Cross. Very efficient and quick to respond and resolve an issue that was my fault.
Thank you again for all your help! A very happy customer!
Incredibly efficient customer service
Honestly one of the most positive customer service experiences I’ve had in a long time. I recently purchased the Pop Stroller and unfortunately it arrived and I had issues with the wheels, within a week I had the pram picked up and looked at by repairs team and in 2 DAYS I had a brand new pram sent out to me. The people I spoke to on the silver cross warranty team were extremely polite, understanding and efficient. I was not expecting such a quick and prompt response let alone a replacement for the faulty pram. Thank you so much & this definitely has encouraged me to purchase off you again in future.
I would highly recommend this company
I would highly recommend this company, a accident happened with a new pram , i rang this company for a replacement hood ,they responded straight away and ordered a new one , they took away the stress which i will be forever grateful
We ordered the Reef 2 bundle but the…
We ordered the Reef 2 bundle but the chassis started wobbling after a few months. Silver Cross customer service was amazing. They replaced our chassis ASAP. They have the most kindest staff and I really am very grateful for their services. Thank you so much once again!
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