While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Food Manufacturer
  2. Food Producer
  3. Food Products Supplier
  4. Health Food Store

Information provided by various external sources

Silk is an American brand of dairy-substitute products owned by Danone North America.


Contact info

  • Royal Tunbridge Wells, United Kingdom

  • silk.com

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Silk Vanilla Soy Milk Creamer tastes like toxic waste.

I have used Silk Vanilla Soy milk in my coffee for years and it made a very satisfying awakening experience. A few months ago Silk apparently discontinued that product and replaced it with a very expensive, twisted, tiny container of artificially disgusting tasting Silk Vanilla Coffee Creamer. This new toxic product has only a hint of Vanilla Soy Milk left in it and tastes grossly like crap. Where I once looked forward to starting my morning with the yummy Silk vanilla coffee, I now dread the experience. As a result I threw their new coffee creamer away and now drive over to the high dollar coffee shops and spend way too much money chasing that same morning coffee satisfaction. Silk company, you have ruined my satisfying morning start and budget and it really pisses me off that you just changed a great thing for your customers just to make a buck.

10 June 2023
Unprompted review
Rated 1 out of 5 stars

Beware almond milk danger!

Beware almond milk danger!! I've been using Silk products for over 20 years. This past full year I developed a chronic sore throat. Because of supply chain issues my store was out of Silk Vanilla Almond Milk twice. I realized the 2nd time my throat had cleared up both times of taking a break. Could it be possible silk has dumped quality ingredients for China cheap? MANY companies have sold out to China. They save a butt load of money, and Of course the executives cash in on the savings. From what I can tell that money saved by buying China made products lines the pockets of corp America executives while many Americans are medically suffering just like I did. I wrote the company. They only responded once. I wrote back and said I was going to get checked by a doctor. Not one word. Guess it's time to tell everyone because Silk products are not good for me anymore I taught myself how to make my own almond milk. It only takes about 1/4 cup to make 1/2 gallon AND I won't be adding any ingredients from China to save $$$. Bye for life Silk. Your lack of concern for my medical issue is very telling.

17 March 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look