Marcos was very helpful with my booking…
Marcos was very helpful with my booking to help us in hard time when I lost my father in law
Thank you Marcos
9 April 2026
Unprompted review
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Company details
Contact info
SAS 169 Department City/Municipality, Bogota DC, Colombia
- +1-518-873-7282
- customerservices@siguevolando.com
- siguevolando.com
3.5
Average
41 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would give a zero of i could
I would give a zero of i could. They are a scam. They will sell you a cheap ticket then tell you it’s not confirmed and try to extort more money out of you or you will
lose what you paid. When you pay it shows you are paying for a round trip ticket. When they call you, they will claim it was only a deposit. Is it a total scam. Do not do business with these people.
12 February 2026
Unprompted review
Reply from Siguevolando
Dear Kathie,
We sincerely apologize for the inconvenience caused. Kindly share the details of your concern at customerservices@siguevolando.com, so our team can review the matter and work towards a prompt resolution. Once we receive the necessary information regarding your experience, we will be happy to assist you further.
Regards,
Siguevolando
Got scammed for $200
Got scammed for $200, they are charging me an additional $250 to give me the tickets and they refuse to cancel and refund me
16 December 2025
Unprompted review
Reply from Siguevolando
Dear Tatiana,
We regret the inconvenience caused. Please share more details at customerservices@siguevolando.com for us to look into the same and provide you with a resolution to this. We assure you that we will provide more help once we have some information on the issue/experience with us.
Regards,
Siguevolando
this page sell a fraud tickets flights…
this page sell a fraud tickets flights , prices at the homepage are cheap but when you call to request the E-ticket they said : Im sorry the price of the ticket has a change and now is double price you recieve a credit for the last reservation. And then try force you to buy a expensive ticket.
5 October 2025
Unprompted review
Reply from Siguevolando
Dear Juan,
We sincerely apologize for the inconvenience. Kindly share further details with us at customerservices@siguevolando.com, so we can investigate the matter and provide an appropriate resolution. Once we receive the information, we will be happy to assist you further.
Regards,
Siguevolando
On top that they called me dumb over…
On top that they called me dumb over phone and dumb through the chat online her name was Rosa and she was ignoring my concerns of fraud and well because they are fraud report to may people they call trying steal more money out you
29 September 2025
Unprompted review
Reply from Siguevolando
Dear Yury,
We sincerely apologize for the inconvenience caused. After reviewing our records, we confirm that there has been no attempt to charge your card from our end. If you have noticed any such charge, kindly share the relevant details with us at customerservices@siguevolando.com
so we can look into the matter.
Regards,
Siguevolando
Missleading / scam
Missleading / scam. The prices are not real. Once you put your credit card in and place the reservation you do not get charged inmediatly. They call you over the phone and tell you that "the website is not up to date" that they need "an extra $200 to secure the flights". I hunged up and cancelled my credit card right away.
13 September 2025
Unprompted review
Reply from Siguevolando
Dear Capbro,
We sincerely regret the inconvenience caused. Kindly share the details with us at customerservices@siguevolando.com
so we can review your case and work on a suitable resolution. Rest assured, we are committed to assisting you further once we have more information regarding your experience.
Regards,
Siguevolando
Reply from Siguevolando
Estimado Cruz,
¡Agradecemos enormemente sus comentarios positivos! Siempre es un placer saber que valoran nuestro esfuerzo. Esperamos volver a verlos y seguir cumpliendo con sus expectativas.
Saludos cordiales,
El equipo de Siguevolando
Reply from Siguevolando
Estimado cliente:
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia tan agradable con nosotros. Sus comentarios son muy importantes para nosotros y esperamos poder atenderle de nuevo pronto.
Saludos
Siguevolando
Easy booking
The booking process was very comfortable and personalized, it takes a bit longer but well worth it in the end. I will definitely book with them next time
2 August 2025
Reply from Siguevolando
Estimado Jose Luis Caceres :
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia tan agradable con nosotros. Sus comentarios son muy importantes para nosotros y esperamos poder atenderle de nuevo pronto.
Saludos
Siguevolando
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