Thank goodness for free levels of apps that allow me to do what would take hours of calls or emails. Signup Genius makes being an unpaid coordinator of other volunteers at nonprofit organizations pos... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
SignUpGenius helps organizers coordinate people, events, and fundraising with easy online sign ups and built-in payments. Schools, nonprofits, sports teams, faith groups, businesses, families, and community organizations use SignUpGenius to bring people together and keep plans on track. Each month, up to 14 million people visit SignUpGenius to sign up for events, volunteer for tasks, and make secure payments online. By keeping sign ups, communication, and payments in one place, organizers spend less time managing logistics and more time focusing on what matters. Whether you're filling volunteer slots for a school event, organizing team snacks, or collecting donations for a fundraiser, SignUpGenius helps you stay organized and in control. Paid plans offer additional control, customization, and flexibility for organizers managing larger groups or running multiple events. From advanced scheduling options to expanded reporting and payment tools, upgrades are designed to support growing needs without adding complexity. Learn more at: https://www.signupgenius.com https://www.signupgenius.com/pricing
Contact info
28277, Charlotte, United States
- signupgenius.com
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use
This was easy to set up and send to a group with shareable link
Student Presentation Scheduling with SignUpGenius
SignUpGenius made organizing student presentation sign-ups much easier because students could clearly see and select available time slots on their own. Having everything in one place reduced back-and-forth communication and confusion, and reduced fewer last-minute changes.
SignUpGenius is a clear, user-friendly platform that works well for scheduling presentations and managing sign-ups. It makes it easier for us to stay organized and have all the information in one location.
great tool but too many pop ups
great tool but all the pop ups make it difficult to get done

Reply from SignUpGenius
So easy and efficient to use
You make it so easy to organize events!
You make it so easy to organize events!
Critical Account Failure — Years of Volunteer Data Lost, No Meaningful Support
We are a parent booster club - a nonprofit organization that relies heavily on volunteers to operate our programs and events. We have used SignUpGenius for years to coordinate volunteer sign-ups and manage logistics.
Recently, our account became corrupted and began linking to a different account. As a result, we effectively lost access to years’ worth of sign-ups and historical data that are critical to our operations. For a volunteer-driven nonprofit, this is not a minor inconvenience — it directly impacts our ability to organize events, track participation, and serve our community.
We contacted SignUpGenius support immediately. Unfortunately, the response has been extremely disappointing. After more than a month of follow-ups, we have received minimal communication, no clear explanation, and no meaningful resolution. Because our account is not a paid enterprise tier (we did have a paid account so not sure what happened there), there is no phone support available, which has made resolving this urgent issue even more difficult.
The most concerning part is not just the technical failure, but the lack of urgency and accountability in addressing it. Nonprofits depend on reliability and responsive support. Losing years of data without a clear path to recovery is unacceptable.
We hope SignUpGenius will take this issue seriously and implement stronger safeguards and more responsive support for nonprofit users.

Reply from SignUpGenius
Straight forward and easy to use
Room to improve features
Helpful with SignUp for volunteers but the website is pretty clunky and not user-friendly. There is no way to duplicate Sign Ups for different events without having to re-create the entire sign up multipe times which is inefficient. The website also is very slow and not easy to maneuver. Also, not every signup has a "reminder" feature to remind volunteers of their signups.

Reply from SignUpGenius
It's easy to use!
Great updates to SignUp Genius!
I can tell that SignUp Genius made updates! I was actually able to duplicate one of my sign-ups (it never worked before!) The process of setting up a sign-up is so easy and gathering the data is simple. I use the free version and love it.
I've always liked the ease and…
I've always liked the ease and simplicity of using Sign-up Genius.
Sign Up Genius makes it easy to…Classroom Communiction
Sign Up Genius makes it easy to communicate with may class when we need donations for events.
Easy Set Up
Good way to set up a short schedule when you need a couple people to fill in.
SignUpGenius works great for repeated activities
SignUpGenius is not only a breeze for creation of a volunteer sign up platform. In one short sitting, I duplicated a prior SignUpGenius for a new similar six week program, with all new dates. Easy peasy.
Easy to set up
Easy to set up, customizable and helps when seeking volunteers by making it a quick process on their end and sending reminders.
Great and Easy
Great and Easy to create sign up for a parent conference, food sign up and more.
The site is so user friendly &…
The site is so user friendly & intuitive. I have not had a single issue with creating any sign up genius.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







