Terrible experience
Terrible experience – avoid Signature Stays!
Arrived at our Cornwall holiday property to find it hadn’t even been cleaned. Unmade beds, dirty plates and dirty cutlery in the dishwasher. Completely unacceptable.
They sent cleaners, but we were left wandering around in the pouring rain for 45 minutes with two young children. No compensation, no goodwill gesture, nothing. Any decent company would have at least offered to cover dinner!
Then there’s the £350 deposit. Over two weeks later, after multiple calls chasing MY money, they claimed it was “stuck in their bank”. I seriously doubt I’d have got it back without chasing.
Mistakes happen, but it’s how you handle them that matters. Shocking customer service from start to finish. Avoid!






