compared to other signal provider, signal start has better quality traders, more professionals. so far, a very good and valuable experience. Also it seems that there is less slippage than with MQL5.
Company replied
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See what reviewers are saying
I am writing to provide some feedback on my experience using Signal Start over the past two months. Overall, I have found the platform easy to use once the initial setup is complete, and I primar... See more
Company replied
Make sure after your payment no email you received. Before payment they request you to pay. I lose $126 from this web site. they told me to subscription and i paid them and disappear. I tried... See more
Company replied
Reliable copying service. Reasonably priced and great service. No need for VPS and a reliable connection. Customer services, if you have any queries, is great. You need to do your research on which s... See more
Company replied
Company details
Information provided by various external sources
Signal Start is a professional one stop shop signal service. Catering the needs of both signal providers and signal followers, Signal Start allows to set up a complete service for signal providers and offer a seamless process for signal followers. The service is completely transparent and allows you to copy trades from any forex account (with supported platforms) in a few minutes.
Contact info
Taasia 8, Ashkelon, Israel, 7867808, Ashkelon, Israel
- +972559236022
- support@signalstart.com
- signalstart.com
3.7
Average
106 reviews
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Fast execution speed and very stable for copying signals.
25 August 2024
Unprompted review
Reply from SignalStart
Thank you for your feedback!
Bad support
really a lots of things need it....no customer support...i paid a signal provider and he make me loses in just one day i need my refund from this signal service
8 August 2024
Unprompted review
Reply from SignalStart
I apologize to hear about the bad experience, we do have customer support by mail and chat, our email address is support@signalstart.com
Great Site for copying forex trades
Easy to use
Great customer service
Excellent functionalities; however there is a need to add the functionality of closing all trades (and not just stop opening trades) when a specific DD is reached
9 July 2024
Unprompted review
Reply from SignalStart
Thank you for your feedback!
SignalStart is a very good
SignalStart is a very good solution to follow signals of traders without managing a server (and rent it) as they provide a complete and high secured solution in premium datacenter.
8 July 2024
Unprompted review
Reply from SignalStart
Thank you for your feedback!
Ridiculous being blocked without any reason
During in the middle of copy trading, suddenly got blocked of all signalstart pages. Could not see my membership page/signal page/billing page, etc...
And I still have copy positions opening and trades undergoing!! Very unreliable!!
Error 1015
You are being rate limited
21 May 2024
Unprompted review
Reply from SignalStart
Hello Bobby,
Due to high demand of the service we use CloudFlare,
Please let us know if this issue occurs for you again and we will investigate the matter, Apologies for the inconvenience.
I SPENT ON 4 SIGNAL AND 2 SERVICE CHARGE
I SPENT 4 SIGNAL AND 2 SERVICE CHARGE. NO CUSTOMER APPRECIATION AT ALL. IF WE HAVE MULTIPLE ACCOUNTS AND IF ONE ACCOUNT IS CLOSED. YOU CANNOT ADD ANOTHER ACC TO THE SIGNAL. HAVE TO EMAIL THEM TO GET IT ADDED. ONCE THEY ARE NOT ABLE TO ADD. AS WE ARE USING PROP FIRM DEMO ACC, WE HAVE TO CHANGE AS AND WHEN IF WE FAILED. SO UPON ASKING FOR REFUND FOR THE UNUSED PERIOD, SUDDENLY THEY ARE ABLE TO ADD IN MY ACCOUNT. BY THEN I HAVE DELETED THAT ACCOUNT. SO IF IM GOING TO CREATE A NEW MT4 ACCOUNT AND GONA ADD, IT WILL PROMPT ME.TO PAY AGAIN. HENCE I HAVE STOPPED EVERYTHING FROM THIS WEBSITE. BUT I STILL HAVE MY SUBSCRIPTION GOING ON WHICH IS A WASTE. BY THE WAY THE SIGNAL ARE NOT THAT GREAT TOO FOR THE AMOUNT CHARGED.
28 February 2024
Unprompted review
Reply from SignalStart
Thank you for your feedback! I will forward your suggestions.
Very poor option for manage risk
I propose considering the introduction of a "stop copying" or "stop and close all trades" option if a custom balance or drawdown level is reached. The current options only stop at not opening new orders. If we stop only at this option, it poses a risk if the price goes in the wrong direction, leading to heavier losses. Therefore, providing an option to close all trades and stop copying is necessary.
13 March 2024
Unprompted review
Reply from SignalStart
Hello Xuzos,
I've forwarded your suggestion to the dev team.
I'm sad to see that this affected your opinion of the service this way, we are always working to improve it.
I have been using SignalStart for just over two months
I have been using SignalStart for just over 2 months now. And I am very happy with the service provided so far. I would agree that you really do have to choose your signal wisely.
Just because a signal is ranking no.1 doesn't mean it is the most reliable or consistent strategy. You need to study the win ratio, the drawdown, length of trade etc, to see whether it matches your appetite for risk. If you do this thoroughly and start small, I think you will be more than happy with the results. I have been dabbling in forex trading for about 10 years now and this is the first truly consistent site I have found. But choose your signal wisely!
4 March 2024
Unprompted review
Reply from SignalStart
Thank you for your feedback!
Trade not being copied
I just started trying the signal start and some of the trade was not copied as i check and i even send support a email request and no responds yet .
12 January 2024
Unprompted review
Reply from SignalStart
We strive to reply to support tickets ASAP
Apologies for any delays caused over the weekend
I believe we have replied to your ticket by now.
If there are any copying issues you can immediately contact us via email (support@signalstart.com) or live chat so that the matter can be checked, copying issues usually are not related to the service itself but limitations in the receiving account, signal provider inactivity or user settings.
The signal is not copied
I bought a 7-day subscription, but the signal was not copying
8 January 2024
Unprompted review
Reply from SignalStart
Hello Mori,
I've checked your account and I see that you did not purchase any signal subscriptions to copy trades, you've only paid the follower account service fee.
To copy trades you need to subscribe to a signal provider of your choice that is a separate fee.
Thanks,
SignalStart Support.
Reply from SignalStart
Thank you for your feedback!
Not reliable signal copier
Not reliable signal copier. My account is active and they took regular subscription amount for my account. It stopped copying trades from 08-Dec-2023. There was no email and nothing. There are lot of technical glitches. There is no support.
Reply to SignalStart: It is a joke, there is no live chat option in your website, Contact us takes to form submission where you will come back with an irresponsible answer whenever you like.
12 December 2023
Unprompted review
Reply from SignalStart
Hello,
If there are any copying issues you can immediately contact us via email (support@signalstart.com) or live chat so that the matter can be checked, copying issues usually are not related to the service itself but limitations in the receiving account, signal provider inactivity or user settings. Please contact us ASAP to resolve this.
Live chat is available between 8am to 4pm GMT+2, if chat is not available we do our best to check your support request and provide a reply ASAP to resolve any issues.
Fake signal
Explain this to me, yesterday 02/11/2023 it had a DD of over 59% and today 03/11/2023 the DD is 12.4%. .how is this possible?
signal: TRADING MILLIMETRICO
3 November 2023
Unprompted review
Reply from SignalStart
Hello,
The account was recalculated which overwritten the live caught drawdown due to an issue, our dev team is working on improving drawdown calculations and incorporating intraday drawdown as well. Apologies for the inconvenience.
SignalStart Support.
Loss
Signalstart was shutdown for 2 days. I was expecting that trading is still managed. However later found that my trades were closed 2 days late resulting in loss of -3157$ ! So signal provider made a profit however due to platform shutdown I have lost almost 30% of my deposit.
18 July 2023
Unprompted review
Reply from SignalStart
I would like to update you that we’ve restored the systems and trades are being synced. We are performing a full system check to make sure everything else is working correctly.
After learning the complete situation, the cause of the issue was a fire that started in the data center used by our hosting provider in NY (Operated by Evocative), which was immediately extinguished and during which power was maintained through a failsafe UPS systems. However, per their regulation, a fire marshal inspected the site and unfortunately decided to shut it completely down until the site meets the marshal's requirements. Initially, our hosting provider (Kamatera) has estimated this issue to have a minor to none impact, but as the time passed by, so is the ETA to turn the site back up - Given the significant volume of data to be restored and the relocation of services to a different data center, the restoration process typically requires a minimum of 48 hours.
The team have promptly initiated the implementation of our business continuity plan. However, due to the significant volume of data involved, this process is inherently time-consuming.
I would like to point out that we have never experienced such an outage before since the data center itself has multiple contingencies (which now is clearly insufficient).
We are already working on a solution to handle such extreme failures in the future.
Please note it is normal if you experience some website errors while our checkup is completed.
As a token of appreciation for your patience and cooperation during this process, we can offer you an extension of 3 months of service for all of your accounts (please contact us by mail in that regard at support@signalstart.com).
We apologize for any inconvenience caused and appreciate your continued support and patience
SignalStart Support
Website was down for 2 days
Website was down for 2 days. I pay subscription fee for 2 signals + the monthly signalstart fee. The system i copy does not trade regularly. Now the system made around 6,65% while the website was down. That would mean a 8% gain for me (1,2 multiplier) which would equal around 160 euros of missed profit. How is Signalstart going to compensate this?
*UPDATE I have been compensated for the promised 3 months, this is still however not close to the amount I missed but it is fine for now. I have adjusted my review and would like to thank Signalstart for solving this matter.*
13 July 2023
Unprompted review
Reply from SignalStart
I would like to update you that we’ve restored the systems and trades are being synced. We are performing a full system check to make sure everything else is working correctly.
After learning the complete situation, the cause of the issue was a fire that started in the data center used by our hosting provider in NY (Operated by Evocative), which was immediately extinguished and during which power was maintained through a failsafe UPS systems. However, per their regulation, a fire marshal inspected the site and unfortunately decided to shut it completely down until the site meets the marshal's requirements. Initially, our hosting provider (Kamatera) has estimated this issue to have a minor to none impact, but as the time passed by, so is the ETA to turn the site back up - Given the significant volume of data to be restored and the relocation of services to a different data center, the restoration process typically requires a minimum of 48 hours.
The team have promptly initiated the implementation of our business continuity plan. However, due to the significant volume of data involved, this process is inherently time-consuming.
I would like to point out that we have never experienced such an outage before since the data center itself has multiple contingencies (which now is clearly insufficient).
We are already working on a solution to handle such extreme failures in the future.
Please note it is normal if you experience some website errors while our checkup is completed.
As a token of appreciation for your patience and cooperation during this process, we can offer you an extension of 3 months of service for all of your accounts.
We apologize for any inconvenience caused and appreciate your continued support and patience
SignalStart Support
Website down
Website down, idem for myfxbook...no more signals.
Anyone has an explanation ?
Just a message we will back soon
11 July 2023
Unprompted review
Reply from SignalStart
I would like to update you that we’ve restored the systems and trades are being synced. We are performing a full system check to make sure everything else is working correctly.
After learning the complete situation, the cause of the issue was a fire that started in the data center used by our hosting provider in NY (Operated by Evocative), which was immediately extinguished and during which power was maintained through a failsafe UPS systems. However, per their regulation, a fire marshal inspected the site and unfortunately decided to shut it completely down until the site meets the marshal's requirements. Initially, our hosting provider (Kamatera) has estimated this issue to have a minor to none impact, but as the time passed by, so is the ETA to turn the site back up - Given the significant volume of data to be restored and the relocation of services to a different data center, the restoration process typically requires a minimum of 48 hours.
The team have promptly initiated the implementation of our business continuity plan. However, due to the significant volume of data involved, this process is inherently time-consuming.
I would like to point out that we have never experienced such an outage before since the data center itself has multiple contingencies (which now is clearly insufficient).
We are already working on a solution to handle such extreme failures in the future.
Please note it is normal if you experience some website errors while our checkup is completed.
We apologize for any inconvenience caused and appreciate your continued support and patience
SignalStart Support
Useless website
Useless website, i.m paying subscription + copy trading fee (which signalstart takes 30% off ) and their website is down for 12 hours and counting, no updates, no replies to mails, no nothing. What a horrendous way to treat clients.
I am literally losing money due to this crap
11 July 2023
Unprompted review
Reply from SignalStart
I would like to update you that we’ve restored the systems and trades are being synced. We are performing a full system check to make sure everything else is working correctly.
After learning the complete situation, the cause of the issue was a fire that started in the data center used by our hosting provider in NY (Operated by Evocative), which was immediately extinguished and during which power was maintained through a failsafe UPS systems. However, per their regulation, a fire marshal inspected the site and unfortunately decided to shut it completely down until the site meets the marshal's requirements. Initially, our hosting provider (Kamatera) has estimated this issue to have a minor to none impact, but as the time passed by, so is the ETA to turn the site back up - Given the significant volume of data to be restored and the relocation of services to a different data center, the restoration process typically requires a minimum of 48 hours.
The team have promptly initiated the implementation of our business continuity plan. However, due to the significant volume of data involved, this process is inherently time-consuming.
I would like to point out that we have never experienced such an outage before since the data center itself has multiple contingencies (which now is clearly insufficient).
We are already working on a solution to handle such extreme failures in the future.
Please note it is normal if you experience some website errors while our checkup is completed.
As a token of appreciation for your patience and cooperation during this process, we can offer you an extension of 3 months of service for all of your accounts.
We apologize for any inconvenience caused and appreciate your continued support and patience
SignalStart Support
Safe and reliable signal provider
Signalstart.com delivers a safe and reliable copy trading. I have chosen them because they depend on myfxbook and independent from a broker.
Once you have sorted and selected the signal provider it is an easy process. The price point could be high if you have a very small capital under $500 in order to cover your costs.
20 June 2023
Unprompted review
Reply from SignalStart
Thank you for your feedback!
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