Great service. Good choice of premium apperel that I was looking for. Initial interest ion with in store staff (Oakham) and online chat gave me good guidance on garment sizing. Item I ordered was out... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great bike fit with Andrew. Having had a year plagued with injuries, I visited Sigma for a bike fit. Andrew really helped me, I left not only with a much better bike position and fit, but a... See more
Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no... See more
Outstanding customer service, attention to detail and mechanical competency. I purchased my new bike through cycle to work from Sigma Sports in their Oakham store. The C2W process was made super sim... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
South Street, LE15 6HY, Oakham, England, United Kingdom
- 0333 006 8833
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just the fact that you can order…
Just the fact that you can order clothing in different sizes (on Sigma's website) to get delivered to the store so you can try on for the correct fit in store, and Sigma encourages this, can't be faulted. Great customer service too.
They sorted out my double order entry…
They sorted out my double order entry caused by thick thumbs 👍 on my behalf
Also no quibble refunded me .. even though it was my fault
S-Works you know it makes sense!!
A great day made easy by friendly knowledgeable staff.
The team where involved before we set foot in the shop, sorting the stock out, putting a hold on the bike until I arrived next day, two man team set me up, PDI done whilst out for dinner, a good chat with the staff, and a good fuss of the “new” shop dog Stevie, a great experience, great team at the Oakham branch.
Very good shop either helpful…
Very good shop either helpful knowledgeable staff at a competitive price .
A great service. I would highly recommend…
Andrew made me feel very at ease and gave good advice. He listened and understood what I wished to achieve; he made the required adjustments after scrutiny of style of riding, bike set up, cleats position and mobility assessment, all resulting in a more comfortable and more powerful ride (I hope!)
Great service
Went to buy a pair of road cycling shoes. I have struggled to find a pair that fit properly via mail order.
Good old fashioned service from the chap who served me. Very patient and helpful in finding shoes with a good fit and the correct insoles.
I left with a nice pair of wide fit Lake CX239 shoes. Having had a couple of outings in them I am very happy with them, fit really well.
I had to travel quite some distance as there are no decent local bike shops in my area with a wide range of shoes in stock to try on. I hope this store has a good future.
Brilliant shop with brilliant staff
Brilliant shop with brilliant staff. Will in particular at Oakham was brilliant in helping me with an order and when I got to the store he was also happy to give advise on new bikes which I was looking at purchasing. Great guy and someone I can tell is passionate about bikes.
Great range of products and good availability with great service.
Oustanding service
Paul at Oakham store has been phenomenal! He is so incredibly knowledgeable and did everything possible to accomodate my various requests with respect to buying a new bicycle and adaptations to the set up of that bicycle. What a wonderful ambassador for the Sigma Sports brand, and I will happily be returning to Paul to make any future purchases.
Bike fit at Oakham
Had a bike fit with Andy Shore this afternoon and it was brilliant. Very knowledgeable and friendly gentleman who certainly knows his stuff. A very thorough high tech process with everything being well explained. I have come away with what feels a more comfortable bike and hope to find it makes my rides more enjoyable. It might seem expensive but it was worth every penny. Thanks Andy.
I recently purchased a new Supersix Evo…
I recently purchased a new Supersix Evo p/x my 2 yo Cannondale. Will, and the rest of the Sigma team were brilliant taking me through the range of bikes & benefits & the bikes features! Even though it took me some time to choose my new bike they were all very patient while I made up my mind.
Bike Fitting Services
I called to cancel a bike fit appointment due to work commitments. Will was extremely helpful and friendly, offering advice on the availability of future appointments. Each time that I have either visited the shop in person, or contacted them by phone, the staff have always gone out of their way to assist. A very professional service (and a great store) that I highly recommend.
I recently visited the Sigma Sports…
I recently visited the Sigma Sports shop in Oakham to collect an online purchase, the staff were welcoming and helpful. The store is well presented, and spacious.
Brilliant shop
Brilliant shop, well stocked, high level of bikes, equipment and clothing.
Personable, knowledgeable and helpful staff.
Ian was very informative and prompt …
Ian was very informative and prompt with my order and I would have no problem shopping at the store again
New integrated bar/stem fitment
Had a new integrated bar/stem fitted and the work carried out and communication along the way was all excellent. Would highly recommend.
Ordering my cycling gear and soon to…
Ordering my cycling gear and soon to be refunded for some stuff very helpful shop
Zoe was brilliant at Oakham.
I was helped by Zoe at the Oakham store. I’d called in to pick up some look cleats but also had a pair of Assos bibs to return due to some poor quality issues (most unusual for the brand and the first pair I’ve ever had any issues with). Assos in Switzerland advised me to take them back rather than send them to them. Zoe was really helpful and so friendly. The bibs have now been sent off for the warranty team to review so fingers crossed but whatever happens Zoe was a credit to Sigma. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







