This was my first Sigma Sports (HW) organised Social Ride - I've only recently taken cycling up as a way to get fitter. The event was friendly. well organised and resourced (staffed). The rules-of... See more
Location
Switch locationHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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See what reviewers are saying
I've used Sigma Sports for years and recently had a few trips to buy in store. Marc helped me on both occasions with sorting some parts from stock, and then again with trying a wide range of shoes. Al... See more
Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... See more
Fantastic service with very knowledgable staff, took a lot of time to get just the right shoe with the correct fit an insoles.Even fitted new cleats for me, spent about 45 minutes getting it just righ... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom
- 0333 006 8833
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Great Service Great Bike!
Jonathan was great. Talked through the bike set-up and helped with order adjustments.
Bike was exactly as requested.
Silver service
I initially had concerns about the advice I’d been given regarding the servicing of my bike, but Eddie took the time to call me and discuss the best options and level of service required.
Upon pick up, I received great advice from him on a few issues and riding away the bike did genuinely seem better than new.
Overall very pleased.
I've made a few orders and everything…
I've made a few orders and everything great. You can even call and ask questions which is rare.. Great service.
Tyres sorted without any fuss
Thank you Sigma Sports for your first class advice and service sorting out a new pair of tyres that I couldn’t fit correctly. Both Sales and Workshop staff were friendly and knowledgeable. Tyres reseated while I waited at no extra cost. I will definitely be shopping here again.
Sigma Sports are one of the best at…
Sigma Sports are one of the best at getting stuff to me quickly. When I have popped into the store, the mechanic Richard has always been very helpful.
New bike experience
Great service from Dom who took me through everything with the new bike.
Great and fast service
Great and fast service, the staff were very helpful, and the pricing is competitive.
Always so helpful and knowledgeable…
Always so helpful and knowledgeable plus make the time to make you feel like they really care.
The only place I will ever buy a bike…
The only place I will ever buy a bike from.
These guys are the best in the business.
The customer service, after service and quality of everything is world class.
10/10
Great service as always
Great service as always!
Recieved email when product was ack in stock to be able to place order. Quick and efficient service in the shop to collect order, well staffed and always friendly, ready to help & offer advice where needed.
I was looking for an Oakley Meta…
I was looking for an Oakley Meta sunglasses and one of the sales person help me choose the correct pair of sunglasses. His name is Marc. He was very helpful and patient. He was very careful in showing me all the options and making sure that there were actual sunglasses in stock was carefully opening each boxes.
Really helpful assistant
Really helpful assistant. Sorted me out with an Orca tri wetsuit
Great customer service
Since my earlier review a couple of years ago, it feels like Sigma has turned the corner on customer service. Knowledgeable friendly staff, really willing to help and demonstrating empathy, and a genuine desire to help. I’ll assume this is a culture change rather than a lucky break as I was only dealing with returning kit today, and dealt with the same guys on Floor 1 that I had dealt with when I got the kit. Well done to the Customer Service manager who instituted this culture change. Makes it a really good experience coming totally the shop.
Very helpful great service
I had a problem with an order online, so I called the Hampton Wick branch where order was sent JJ the shop assistant was great the order was sorted and sent and received within a few days.
Result 👍
Great service
Chap that served me was great. Very knowledgeable and helpful. Thanks
Helpful over phone
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