Sigma 3 KitchensReviews 

2,622
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of the products, which often exceeded their expectations and were built to last. Customers consistently highlight the outstanding service, noting the seamless process from initial design to final installation, managed by a professional and attentive staff. The design service is particularly appreciated, with designers offering innovative ideas and patiently guiding customers through various iterations to achieve their desired outcome. The installation teams are frequently commended for their brilliant workmanship, precision, and tidiness, ensuring a smooth and stress-free experience. However, some customers also noted an occasional issue where the coating on several kitchen doors came away from the MDF board underneath.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers had positive experiences with product, with many reviewers expressing delight and satisfaction with... See more

Service

People report positive experiences with service, often describing it as outstanding from start to finish.... See more

Quality

Reviewers highlight positive aspects of quality, with many describing it as outstanding and exceptional,... See more

User experience

Users describe positive interactions with the overall user experience, often calling it a "fabulous" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are absolutely delighted with our Sigma 3 kitchen. Starting with a fantastic design by Ollie at their Esher store, everything went according to plan. Chris their recommended builder and installer d... See more

Company replied

Rated 5 out of 5 stars

As with any major project a couple of issues arose, however Sigma communicated and dealt with everything and never left us waiting for a call or assistance, they were excellent. Barbora designed ou... See more

Company replied

Rated 5 out of 5 stars

Great high quality kitchen. Emma,the designer was very helpful from my initial thoughts to the final design. The installation was managed seamlessly by David and brilliantly fitted with great accurac... See more

Company replied

Rated 5 out of 5 stars

Sigma fitted our original kitchen 16 or so years ago, so we went back to them when we wanted a bit of a refresh with new doors. Joseph was extremely helpful with advice and suggestions, and what was... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Sigma 3 Kitchens

Written by the company

Start your journey to your dream luxury fitted kitchen with Sigma 3. We offer amazing choice, with collections of over 400 kitchen styles, over 80 colours and finishes, and 19 kitchen cabinet colours. Make the most out of your space with our 14,000+ cabinet configuration options, which our expert designers can use to create a kitchen that is perfect for your lifestyle and budget. We have 6 kitchen showrooms in Swansea, Cardiff, Newport, Abergavenny and Esher. All our kitchens are made in the UK, in our factory just outside Cardiff, and have been since 1975. We are a family run business and we take enormous pride in our kitchens. From your initial kitchen design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family. We not only make amazing kitchens, we also offer Fitted Wardrobes from just £1,000, that will allow you to transform your bedroom into a bespoke, stylish and practical space.

Sigma 3 Kitchens

Written by the company

We love making, designing and fitting dream kitchens for our happy customers.
We believe that purchasing a new kitchen for your home should be an enjoyable experience. From your initial design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,622)

229 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

We are thrilled with our new kitchen from Sigma 3 Esher branch. It was a daunting project, but we always felt in expert hands. The designer Melina, instantly 'got' us and was able to turn our vague ideas into something beautiful and practical. She has a great eye and spotted details we hadn't considered that have made a huge difference. She also was very generous in helping us make choices about things that were outside of Sigma's The design process was super straightforward as was the installation, which was completed in 5 weeks, including some minor building work, over the summer. Chris, the installer was brilliant and as non-invasive as is possible. By far the smoothest and easiest renovation project we've ever completed. The final result has transformed our most used space into somewhere we all want to spend more time.

27 August 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share this wonderful review. We’re delighted to hear that your project with our Esher team felt smooth and reassuring from start to finish. It’s fantastic that Melina understood your ideas so effortlessly and helped bring them to life with such care and creativity, we’ll be sure to pass on your kind words. Hearing that this has been your easiest renovation yet, and that the finished kitchen has transformed your home, truly means a great deal to us.

Thank you again for choosing Sigma 3, we hope you enjoy your beautiful new space for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Dream kitchen from dream company

Fantastic service from a supportive friendly company, from visit one to the final day and photo taking they’ve answered every question (even the silly ones) and gone over every detail with us. Special thanks to Ryan and Louise in store and Nigel our fitter who all went above and beyond to give us the kitchen of our dreams

30 September 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this wonderful review! We’re delighted to hear that your journey with us, from the very first visit to the final photos, was such a positive experience. It’s great to know that every question was answered and every detail taken care of.

A special thank you for recognising Ryan, Louise, and Nigel, we’ll be sure to pass on your kind words. We’re thrilled to have played a part in creating your dream kitchen, and we hope you enjoy it for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Our experience of buying a kitchen with Sigma 3

Our experience of buying a kitchen with Sigma 3 was excellent from start to finish. The whole Sigma 3 team, from Joe helping us with the design to Ed and Louise keeping us informed right through the process and everyone involved with the fitting, particularly Kevin and Greg. All time schedules were met and everyone punctual. Most importantly, very pleased with the end result

14 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing your experience! We’re thrilled to hear that your journey with Sigma 3 went so smoothly. It’s wonderful to know that everything ran to schedule and that you’re so pleased with the finished kitchen. Enjoy your beautiful new space!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Our experience with Sigma 3 was 1st class

Our experience with Sigma 3 was excellent from start to finish. Ryan and Louise from the Culverhouse Cross branch kept in touch right through from start to finish.
Ryan’s design was exactly what we wanted and included all new appliances. Time schedules were supplied for removal of old and delivery of the new Kichen, including associated works before the start date,which was really helpful.
The kitchen was well fitted by Morgan and exactly as per the design. We’ve had lots of comments about how well it’s been finished.

22 September 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share your experience! We’re delighted to hear that your journey with Sigma 3, from Ryan and Louise’s support at Culverhouse Cross to Morgan’s excellent fitting, was so smooth and enjoyable. It’s wonderful to know that the kitchen was delivered exactly as designed and that the time schedules and attention to detail helped make the process stress-free. We hope you enjoy your beautiful new kitchen for many years to come!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

I absolutely love my new kitchen

I absolutely love my new kitchen! Tom my kitchen designer, in the Swansea showroom, really listened to what I wanted and how I use my kitchen. The design is totally me and exactly what I wanted. The fitters were brilliant. They also arranged for extra work to decorate, do the flooring and revamp electrics. They put in so much effort and graft to get it all sorted (SJM carpentry and DC-10 electrical services) to the timetable. The quality of the kitchen is fantastic, choice of colours and styles were great, meaning I could get exactly what I wanted. I love my full size pantry cupboard and the extra features in the draws that make storage of all my kitchen equipment so easy. From the start to finish I feel that sigma 3 really listened to me and made every effort to sure my dream could be realised within the budget I had. They gave me good advice throughout. So thanks to Tom, Jason, Simon, Simon and Jamie for making my kitchen dream a reality. I would absolutely recommend them all.

3 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share this fantastic review. We’re over the moon to hear how much you’re loving your new kitchen!

It’s wonderful to hear that Tom and the Swansea team really understood what you were looking for and created a design that feels perfectly “you”.

Your new pantry and storage features sound like they’re already making life easier, which is exactly what we love to hear. Thank you again for trusting us with your project and for recommending us — it truly means a lot to the whole team.

We hope you enjoy your beautiful kitchen for many years to come!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Superb designer!

The standard of service was excellent across all services, starting with contact in store and booking with our designer. This process was all about us every step of the way. We don’t have the biggest of rooms, so the use of space was essential. This included the kitchen, dining area and audio/visual area in living room. The designer offerred solutions we would not have thought of.
The only suggestions I can make to Sigma3 and customers is to pay more attention to caring for your surfaces and products. This has taken us a little time get to the best solutions.

30 November 2024
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share your experience! It’s wonderful to hear that you felt supported from the very first visit and that the whole process stayed focused on what you needed. Making the most of a smaller space can be a real challenge, so we’re delighted that the design solutions worked so well for your kitchen, dining area and living room.

We really appreciate your suggestion about surface and product care, too — it’s valuable feedback and helps us continue improving the experience for future customers.

Thank you again for choosing Sigma 3, and we hope you continue to enjoy your beautifully designed space!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

We love our new kitchen!

We had an excellent experience with Sigma 3 kitchens and absolutely love the finished product! The design process was super easy and Melina was excellent at giving advice as we aren't the most creative! The installation process was very quick and done to a really high quality. We loved everything so much we have asked Melina to design a bar cabinet area for us, which we already love and she knew exactly what we wanted. Thank you!

1 April 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing your experience! We’re thrilled to hear how much you love your new kitchen. It’s wonderful to know that Melina made the design process feel easy and that the installation lived up to your expectations.

We’re especially happy you’ve come back to design your new bar cabinet area — that really means a lot, and Melina will be delighted to hear how perfectly she captured your vision.

Thank you again for choosing Sigma 3! Enjoy every moment in your new space.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Highly recommend

Jon, Edward and the team at sigma3 Cardiff have been amazing from start to finish.
Helping us create the kitchen dining space we dreamed of, at the highest quality and within our budget. The customer service has been second to none and we will be highly recommending them to all our family and friends.

3 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful feedback! We’re delighted to hear that Jon, Edward and the Cardiff team helped bring your dream kitchen-dining space to life, all while keeping everything on budget.

It’s great to know the service you received felt second to none, the team will be so pleased to hear it.

Thank you for choosing Sigma 3 and for recommending us to your family and friends!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Superb kitchen

Superb kitchen, quality and stylish hardware built to last. Superb customer service. Attention paid to every detail and custom solutions for awkward spaces realised beautifully. Excellent design of small space for optimal storage. Slick, sturdy build and stunning coloured cabinets look even better than anticipated. Top notch, worth every penny. A kitchen to enjoy for many years to come.

17 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing this wonderful feedback! It’s amazing to hear how much you’re loving your new kitchen. We’re delighted that the quality, styling and colour choices have exceeded your expectations, and it means a lot to know you felt well looked after throughout the process.

Enjoy your beautifully designed space for many years to come and thank you again for choosing Sigma 3!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Incredible service

Incredible service, wonderful product and efficient and well communicated fitting. Thank you.

7 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed every part of your experience with Sigma 3. It’s wonderful to know that everything ran smoothly and that you’re so pleased with the end result. We hope you enjoy your new space for many years to come!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Love our fitted wardrobes

We recently had fitted wardrobes installed via the Swansea branch. From start to finish everything was excellent. Eleanor was knowledgeable and helpful and had some great suggestions. The job was surveyed beforehand by Jason who was very thorough and explained the process. Finally a special shout out to Simon who installed the wardrobes and did a fantastic job he is a real craftsman.

13 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing your experience with us! We’re delighted to hear how smoothly everything went with your new fitted wardrobes.

We really hope you enjoy your new wardrobes for many years to come, and thank you again for choosing us!

- Cassie, the Sigma 3 team.

Rated 5 out of 5 stars

Very pleased with our new kitchen!

We had a great designer in Ollie Willcox - very helpful and patient. We were extremely pleased with the final result and S3 were very good at dealing with one or two little glitches towards the end

1 July 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for sharing your lovely feedback! We’re so pleased to hear that you had such a positive experience with Ollie. It’s great to know you’re delighted with the final result, and we appreciate you recognising how the team handled those final little glitches.

We hope you enjoy your new kitchen for many years to come!

- Cassie, the Sigma 3 team.

Rated 5 out of 5 stars

Delighted with My Kitchen

I just wish to thank the whole Sigma 3 team for the amazing experience I received from The Start with Negars design of my kitchen Her knowledge enabling me to make my decisions I was kept up to date at all stages with Edward and Louise’s assistance. The Kitchen Fitters Kevin and Greg did a wonderful job alongside Andy the Electrician Everyone was so professional. Sigma 3 Kitchens are high end quality I would have no hesitation recommending this company

6 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Sigma 3 was so seamless and enjoyable. It’s fantastic to know that your new kitchen has met your expectations and that you’re so pleased with the high-quality finish. Your recommendation means a great deal to us, and we hope you enjoy your beautiful new kitchen for many years to come!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Excellent kitchen

I chose Sigma 3 kitchens because two friends had each had kitchens fitted by them a few years ago and were full of praise .
Dave and James at the Newport showroom were very helpful from the very first contact and made the design and survey process painless.
Once the work started,every stage was carried out according to the schedule and each of the various teams who undertook the work were diligent,professional,friendly and helpful-as had been promised when the schedule was drawn up.Liaison between them,myself and James ensured a smooth operation.
I am delighted with the finished kitchen and many friends have commented very favourably on its quality and appearance .

11 August 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful feedback! We’re delighted that your experience with Sigma 3 Newport was so smooth and professional. It’s fantastic to hear that every team delivered exactly as promised and that the finished kitchen has impressed not only you but also your friends. We hope you enjoy your beautiful new kitchen for many years to come!
— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Happy Customer!!

We had our wardrobes and kitchen island fitted by Sima 3 Kitchens and couldn’t be happier! From the warm welcome (and great coffee!) when we first arrived, to Ed and Ryan’s fantastic product knowledge and advice, the whole experience was smooth and enjoyable. The fitter did a brilliant job too – really neat and professional. Highly recommend!

6 August 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Sigma 3 was so smooth and enjoyable. It’s fantastic that the fitter did a brilliant job and that you’re delighted with your wardrobes and kitchen island. Your recommendation means a lot to us, and we hope you enjoy your beautiful new space for many years to come!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Jose

Jose, and the Penylan showroom were fantastic! Brought lots and lots of ideas, when we were still in the construction period, very patient going through optioneering, made a number of site visits. Finally, the kitchen looks great, and very happy with the quality of the final product.

7 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review. We’re delighted to hear that Jose and the team at the showroom were able to support you throughout your project, especially during the construction stage when plans can change and evolve. It’s great to know that the ideas, patience, and multiple site visits helped you feel confident in every decision. We’re thrilled that the finished kitchen has turned out exactly as you hoped and that you’re happy with the quality of the final product.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great new kitchen

Katie made the whole experience of choosing the right kitchen very easy.
She came to visit us when the kitchen was finished nothing was to much trouble for her or the great team that did the job.

23 July 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely feedback. We’re delighted to hear that Katie made the whole experience of choosing your new kitchen so easy and enjoyable. It’s wonderful to know that she and the rest of the team supported you throughout the process. We hope you enjoy your new kitchen for many years to come, and we truly appreciate you choosing us.
- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Stress free professional solution.

Delighted that our new kitchen has turned out exactly as Melina predicted and designed. It has been a completely stress free experience from the very initial drop into the showroom up to the final tweak when I requested a slight addition. We love the quality of the products. Richard, the fitter, was great to work with, reliable and tidy, all managed behind the scenes by Ralph. Everyone showed fantastic knowledge of the options available to us and could interpret what we wanted and guide us to the best solution. Highly recommend.

23 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind words! We’re delighted to hear that your experience was completely stress free and that Melina’s design delivered exactly what you hoped for. It’s great to know that Richard and Ralph helped make everything run smoothly behind the scenes and that you’re so happy with the quality and final result. We truly appreciate your recommendation and hope you enjoy your beautiful new kitchen for many years to come!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

This company does everything right

This company does everything right. The kitchens are of good quality, the sales staff put the customer's interests and budget first, the kitchen is delivered with all precautions to protect your property, the kitchen fitters work according to schedule, and their work is of a very high standard. Needless to say, all the staff are very helpful and go the extra mile.

1 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely feedback! We’re thrilled to hear that every part of your experience met your expectations. Our team takes great pride in providing high-quality kitchens and outstanding customer care, so it’s wonderful to know this came through at every stage. Enjoy your new kitchen, and thank you again for choosing Sigma 3!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

High quality service and kitchens

Thoroughly professional service at all stages of the project. The whole team provided a quality service from the initial enquiry, to design and fitting. I’m so pleased I chose Sigma Kitchens.

31 October 2024
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience throughout your journey with Sigma 3. It’s wonderful to know our team’s professionalism and attention to detail stood out, and that you’re so happy with your new kitchen. Enjoy your beautiful new space, and thank you again for choosing Sigma 3!

– Cassie, the Sigma 3 team

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