Sigma 3 KitchensReviews 

2,622
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of the products, which often exceeded their expectations and were built to last. Customers consistently highlight the outstanding service, noting the seamless process from initial design to final installation, managed by a professional and attentive staff. The design service is particularly appreciated, with designers offering innovative ideas and patiently guiding customers through various iterations to achieve their desired outcome. The installation teams are frequently commended for their brilliant workmanship, precision, and tidiness, ensuring a smooth and stress-free experience. However, some customers also noted an occasional issue where the coating on several kitchen doors came away from the MDF board underneath.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers had positive experiences with product, with many reviewers expressing delight and satisfaction with... See more

Service

People report positive experiences with service, often describing it as outstanding from start to finish.... See more

Quality

Reviewers highlight positive aspects of quality, with many describing it as outstanding and exceptional,... See more

User experience

Users describe positive interactions with the overall user experience, often calling it a "fabulous" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are absolutely delighted with our Sigma 3 kitchen. Starting with a fantastic design by Ollie at their Esher store, everything went according to plan. Chris their recommended builder and installer d... See more

Company replied

Rated 5 out of 5 stars

As with any major project a couple of issues arose, however Sigma communicated and dealt with everything and never left us waiting for a call or assistance, they were excellent. Barbora designed ou... See more

Company replied

Rated 5 out of 5 stars

Great high quality kitchen. Emma,the designer was very helpful from my initial thoughts to the final design. The installation was managed seamlessly by David and brilliantly fitted with great accurac... See more

Company replied

Rated 5 out of 5 stars

Sigma fitted our original kitchen 16 or so years ago, so we went back to them when we wanted a bit of a refresh with new doors. Joseph was extremely helpful with advice and suggestions, and what was... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Sigma 3 Kitchens

Written by the company

Start your journey to your dream luxury fitted kitchen with Sigma 3. We offer amazing choice, with collections of over 400 kitchen styles, over 80 colours and finishes, and 19 kitchen cabinet colours. Make the most out of your space with our 14,000+ cabinet configuration options, which our expert designers can use to create a kitchen that is perfect for your lifestyle and budget. We have 6 kitchen showrooms in Swansea, Cardiff, Newport, Abergavenny and Esher. All our kitchens are made in the UK, in our factory just outside Cardiff, and have been since 1975. We are a family run business and we take enormous pride in our kitchens. From your initial kitchen design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family. We not only make amazing kitchens, we also offer Fitted Wardrobes from just £1,000, that will allow you to transform your bedroom into a bespoke, stylish and practical space.

Sigma 3 Kitchens

Written by the company

We love making, designing and fitting dream kitchens for our happy customers.
We believe that purchasing a new kitchen for your home should be an enjoyable experience. From your initial design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,622)

230 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable, professional trades people.

Sigma 3 installed my previous kitchen, 16 years ago, everything was almost still as new, so it was suggested to me to replace just the doors and work tops. I had a new double Neff oven and a cupboard was replaced with a drawer unit. I was a bit sceptical wondering if I should have had everything replaced. Well, thanks to Nigel, a very professional fitter, I couldn't be more please with the outcome. It looks as if everything is brand new. The quartz tops certainly provided an upgrade to the overall look.

12 January 2026
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your thoughtful review. We’re delighted to hear that your original Sigma 3 kitchen has stood the test of time and that updating the doors, worktops and appliances has given it a fresh, like-new look.

Thank you again for your continued trust in Sigma 3, we hope you enjoy your refreshed kitchen for many more years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

A great second kitchen from SIGMA

We had our second SIGMA kitchen fitted in our new home in December, and it is absolutely excellent. We asked if Martyn could be our designer, and once again, he drew up perfect plans for just what we wanted. The fitting was done by Peter, who is superb. He kept the place clean and tidy as he worked. The result is really splendid - masses of storage space, clean lines, top-class worktop, and the best of NEFF appliances. A special word of thanks to James, who advised on some areas - his all round knowlege is fantastic. Finally, thanks to Edward, who managed the whole effort, including the financial aspect. A great team effort by SIGMA at Culverhouse Cross in Cardiff.

15 December 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic review, and for choosing Sigma 3 for a second time. We’re delighted to hear that your new kitchen has once again exceeded expectations.

It’s wonderful to know that Martyn delivered another perfect design for you, and that Peter’s fitting was carried out with such care and professionalism. We’re also pleased that James’s advice and Edward’s management helped make the whole process run smoothly from start to finish.

Your kind words about the quality, storage, appliances and overall finish mean a great deal to the entire Culverhouse Cross team. Thank you again for your continued trust and for taking the time to share your experience, we hope you enjoy your beautiful new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great bespoke design

Great bespoke design, top customer service, better price than other options and high quality materials. Overall, an excellent experience which I would recommend to all looking for a new kitchen

25 January 2026
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind review! We’re delighted to hear that you were impressed with the bespoke design, customer service, quality materials and value. It’s great to know the overall experience exceeded your expectations.

Thank you for the recommendation, we hope you enjoy your new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Sigma 3 Kitchens - boot room

We recently had Sigma 3 Kitchens design and install both our new kitchen and a bespoke boot room, and the experience was exceptional. The boot room features a brilliant storage solution for our washing machine and tumble dryer, which has transformed our utility space.
The service provided was second to none from start to finish. Working with our designer, Lisa, was an absolute pleasure; she was professional, creative, and made the entire process seamless. We highly recommend Sigma 3 Kitchens for their quality craftsmanship and outstanding customer care

21 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with both your new kitchen and bespoke boot room, and that the clever storage solution has made such a difference to your utility space.

It’s fantastic to know that Lisa’s creativity and professionalism helped make the whole process seamless, and that our craftsmanship and customer care stood out throughout. Thank you for the recommendation, we hope you enjoy your beautifully designed spaces for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Sigma 3 Kitchens from start to finish. The service was professional throughout, covering everything from the initial design phase right through to the final installation. A special thank you to Lisa, whose expertise and support made the entire process seamless. We are delighted with the result and highly recommend their team.

21 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely review. We’re delighted to hear that your experience with Sigma 3 Kitchens was professional and seamless from design through to installation. It’s wonderful to know that Lisa’s expertise and support made such a positive difference, we’ll be sure to pass on your thanks to her.

We’re thrilled that you’re delighted with the final result and truly appreciate your recommendation. Enjoy your new kitchen!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

New sigma Kitchen March 2025

In March 2025, I had the pleasure of having my kitchen fitted by Sigma 3 by the team in Newport , and I couldn’t be more satisfied with the results. Dave Davies was exceptional in designing the kitchen, offering amazing suggestions that truly transformed the space. The quality of the appliances he helped us select has stood the test of time, and after almost a year, the kitchen still looks like new.

Craig, who led the prep team and laid the floor, went above and beyond to ensure everything was ready for the fitting. His dedication and hard work were evident in every detail. I also want to extend a huge thank you to Andrew, who fitted the kitchen with excellent attention to detail.

This is the second kitchen I have had designed and fitted by the same team, and I cannot recommend them highly enough. Their professionalism, expertise, and commitment to quality are truly unmatched.

24 January 2026
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic and detailed review. We’re absolutely delighted to hear how pleased you are with your Newport kitchen, especially that it still looks like new almost a year on.

It’s wonderful to know that Dave’s design ideas helped transform the space, and that Craig’s dedication during the preparation and flooring stages, along with Andrew’s meticulous fitting, made such a positive impact. We’ll be sure to pass on your kind words to the whole team.

Having you return to us for a second kitchen is the highest compliment we could receive. Thank you for your continued trust and for the glowing recommendation, we hope you enjoy your kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Perfect kitchen, professionally designed and fitted.

From the start Gavin understood what we wanted for our kitchen and stayed true to this. The design was exactly what we wanted and the attention to detail was incredible. Dean and the team were professional and punctual when fitting, keeping us informed throughout. Our kitchen is everything we hoped for and we wouldn’t hesitate to recommend Sigma 3 to family and friends.

22 September 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely review. We’re delighted to hear that Gavin understood your vision from the outset and delivered a design that was exactly what you wanted, with such great attention to detail.

It’s also wonderful to know that Dean and the fitting team were professional, punctual and kept you informed throughout the installation. We’re thrilled that your new kitchen has lived up to your expectations.

Thank you for the recommendation, it truly means a lot to us. Enjoy your beautiful new kitchen!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Kitchen of my dreams

Loved everything about this process and the end result. Walked into the Abergavenny showroom on spec and felt supported without being pressured. The design process was fun, expertly guided by Barbora, with just the right balance between steering us and giving us the reins. We’ve ended up with a bold kitchen that we would never have dared do alone, fitted perfectly by Jamie (and nothing in our house is straight so it wasn’t easy!). It was the cleanest, least messy installation I’ve ever witnessed; another joy! It looks fantastic, truly wow, and is also the holy grail of extremely functional. There’s some kind of magic at play in Barbora’s brain I’d say!

15 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this wonderful review, it really made us smile. We’re thrilled to hear that your visit to our Abergavenny showroom felt supportive and relaxed from the very start, and that the design journey with Barbora was both fun and inspiring. It’s fantastic that she helped you feel confident enough to go bold and create a kitchen you truly love, we’ll be sure to share your brilliant feedback with her.

Thank you again for choosing Sigma 3. Enjoy your stunning, highly functional dream kitchen, we’re so pleased we could be part of it.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Utility room/kitchen/media unit

Utility room/kitchen/media unit. Great service all round. The team were all great to work with and it felt like a very personalised service. Great design from Dean. Fantastic care from the whole team throughout. Particular thanks to Matthew who was absolutely brilliant and nothing was too much trouble for him. Everyone in the showroom was happy to help and issues were resolved quickly. The fitting was completely perfect- Dennis is incredible! Highly recommend!

1 September 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic review! We’re delighted to hear that you received such a personalised service across your utility room, kitchen and media unit project. It’s great to know that Dean’s design, Matthew’s outstanding support and Dennis’s fitting all helped deliver such a perfect result, we’ll be sure to pass on your kind words to the whole team.

We’re also pleased that the showroom team were always on hand and that any issues were resolved quickly. Thank you for the recommendation, we hope you enjoy your new spaces for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Renovation

We recently had our kitchen designed by Sigma3, and we couldn’t be happier with the experience. Katie was an absolute pleasure to work with — friendly, approachable, and easy to deal with from start to finish. She listened carefully to what we wanted and came up with a fantastic design that suits our home perfectly and we absolutely love the end result. Highly recommended!

24 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely review! We’re thrilled to hear how happy you are with your experience and the finished kitchen. It’s wonderful to know that Katie made the process so enjoyable and created a design that suits your home perfectly, we’ll be sure to pass on your kind words to her.

Thank you for the recommendation, and we hope you enjoy your beautiful new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

What a pleasant experience

After a recommendation from our builder who had started our kitchen extension, we booked an appointment & called into the Newport showroom to see Dave. Armed with a set of plans, our own drawings and a few ideas, we spent an hour discussing and planning, taking on some excellent suggestions from Dave’s years of kitchen planning experience. He made the whole process smooth and surprisingly enjoyable. No question was ever a daft one & we had quite a few! It was then over to James to measure and liaise with Andrew the fitter. He was also very pleasant dealing with any queries efficiently. Andrew then arrived and fitted the kitchen within the timescales allotted. We started the process nice and early, 5 months from first call to fitting, which literally flew by and was absolutely stress free! The end result is stunning. Huge thanks to Dave, Tim & James from Sigma 3 Newport and Andrew the fitter. You have brought ideas to a beautiful reality!

15 January 2026
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this wonderful review, we’re delighted to hear what a pleasant and stress-free experience you had. It’s great to know that Dave’s expertise helped shape your ideas into a plan you loved, and that the whole process felt smooth and enjoyable from the very first appointment.

We’re also pleased to hear that James, Tim and Andrew looked after everything so well, from measurements and coordination through to fitting the kitchen on schedule. Hearing that the end result is “stunning” and that your ideas have been brought to life truly means a lot to us.

Thank you again for choosing Sigma 3 Newport and for taking the time to share your experience, enjoy your beautiful new kitchen.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

From start to finish it was all dealt…

From start to finish it was all dealt with very professionally and we were kept informed at all stages of the installation

30 June 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your review! We’re pleased to hear that everything was handled professionally from start to finish and that you felt well informed throughout the installation process.

Thank you for choosing Sigma 3, we hope you enjoy your new kitchen.
- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great design and fitting experience

The designer (Katie) really took the time to help us refine our ideas into a practical and stylish kitchen. We went through numerous iterations with architectural drawings and Katie was very flexible to change the design and give us good advice. The kitchen quality is great and was fitted with professionalism and on time.

I would highly recommend Sigma3.

27 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind review. We’re delighted to hear that Katie took the time to refine your ideas and guide you through the design process with flexibility and expert advice. It’s great to know you’re pleased with the quality of the kitchen and that the fitting was completed professionally and on schedule.

Thank you for the recommendation, we hope you enjoy your new Sigma 3 kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

What a team and what a kitchen

The whole process of purchasing a new kitchen from Sigma 3 has been an absolute pleasure. The kitchen was designed by Bryony, who was both very knowledgeable and extremely easy to work with. We absolutely love the design she created for us. The kitchen fitters, Simon and Simon, were very professional and did an excellent job. The tidiest tradesmen you could ask for. Jason, our Installation Manager, made sure the finished kitchen was completed to the highest standard. The level of customer after care is excellent and the whole team were on hand throughout the planning and installation process to help resolve any issues. I would not hesitate to recommend Sigma 3 if you are looking for a well designed, high quality kitchen.

1 December 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic review, what a pleasure to read. We’re delighted to hear that your entire journey with Sigma 3 was such a positive one and that you love the kitchen Bryony designed for you. Her knowledge and collaborative approach are something we’re very proud of.

It’s also great to hear how impressed you were with Simon and Simon’s workmanship and professionalism, and that Jason ensured everything was finished to the highest standard. Knowing our aftercare and team support made a real difference throughout the process means a great deal to us.

Thank you for the recommendation and for choosing Sigma 3. We hope you enjoy your beautiful new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

An expert kitchen design and fit by Sigma 3 Kitchens

From an initial planning meeting at the Sigma 3 showrooms in Newport, until completion of our agreed specification for our total rebuild of our new kitchen, everything went according to schedule.
The designer, was knowledgeable, innovative and listened to our specific needs for design and accomplished all that we were hoping for.
All types of ranges of kitchen finishes were offered along with integral appliances.
We agreed our design following the production of a 3 D Cad model, which incorporated a colour scheme and design that we were looking for.
The time line for fitting was agreed and the teams responsible for preparation of removing the old kitchen, the plumbing, first fix, together with the electrician’s first fix went ahead as planned.
Delivery of the new kitchen was achieved on schedule and the fitter was an expert at his trade, it took nearly 7 days to fit, ad the fitter was excellent, a very precise attention to detail, which I believe could not be matched by anyone else.
Throughout, the team members were courteous, informing and engaged fully with me during their time at different projects.
I had a feeling that everyone had a can do attitude.
The result is a beautiful new fitted kitchen, which is fitted as requested.
The design team, installation manager and all staff, have been in contact and have followed up the fit to ensure our satisfaction.
The quality of the kitchen units are high end.
I have no hesitation in highly recommending Sigm 3 Kitchens to other. Thank you.

22 December 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your glowing review! We’re thrilled to hear everything ran to schedule and that our Newport team delivered knowledgeable design, seamless coordination, and an expert installation.

It’s wonderful to know you felt listened to, well-informed, and supported throughout, and that the quality and attention to detail stood out at every stage. We’ll be sure to share your kind words with the team.

Thank you again for the recommendation and for choosing Sigma 3 Kitchens. We hope you enjoy your beautiful new space for many years to come!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

New Kitchen

Joseph was excellent and supported us throughout the design process, and we are now delighted with the outcome and our great new Kitchen. He visited our property a number of times through the process and this helped us to get the right design. Louise took over when it came to the build and delivery, Louise worked directly with our builder and this made the process very streamlined for us.

31 October 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled to hear Joseph supported you so well during the design stage and that Louise helped make the build and delivery process feel smooth and streamlined. We’ll be sure to pass on your kind words to them both.

We’re delighted you love your new kitchen, enjoy the space! Thanks again for choosing Sigma 3.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Quality of product and quality of installation

Helpful and informative member of staff, which made the experience a joy

24 November 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your kind review! We’re delighted to hear that the combination of our product quality and knowledgeable, helpful staff made your experience such a positive one.

We hope you enjoy your new kitchen and thank you for choosing Sigma 3!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great customer service & personal approach

Our Sigma Kitchen was installed by County Kitchens in Esher earlier this year & the process couldn't have gone any better or smoother.

Phil the designer completely understood our needs, listened to our concerns & made suggestions. The delivery & installation timescale was managed efficiently & considerately, including accommodating our holiday. Chris the fitter was amazing, professional & couldn't have been more helpful. The company's customer service was faultless, managing our expectations & checking at every stage that we were happy. We felt we were able to trust the design & delivery & couldn't have asked for better.

We now have the gorgeous, high standard kitchen we always wanted. Thank you Esher team!

22 September 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re delighted to hear that your experience with our Esher team, from Phil’s thoughtful design work to Chris’s professional fitting, was so smooth and positive.

It’s fantastic to know that our customer service, delivery, and attention to detail gave you confidence throughout the process. We’re thrilled that you now have the high-standard kitchen you’ve always wanted, and we’ll be sure to pass on your kind words to the whole team.

Thank you again for choosing Sigma 3!
- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Brilliant design service and great…

Brilliant design service and great build quality. We are absolutely delighted with the finished result. Highly recommend this company.

1 December 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful feedback! We’re thrilled you’re delighted with the design service and build quality and even happier that you love the finished result. Your recommendation means a great deal to us.

Thanks again for choosing us! We hope you enjoy your beautiful new space for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Would highly recommend!

We were really impressed by Sigma 3, there was a lot of time taken over the design process to understand what we needed. The kitchen its self is great quality and we are really happy with the result. The staff at Sigma 3 were really responsive and helpful throughout. Would highly recommend!

8 September 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely review! We’re thrilled to hear you felt listened to during the design process and that you’re happy with the quality and final result. Your recommendation means a lot to us.

Thanks again for choosing Sigma 3, we hope you enjoy your new kitchen for many years to come!

- Cassie, the Sigma 3 team

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