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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including invitations, stationery, and table plans, often noting their beautiful appearance and excellent presentation. The service is frequently highlighted as superb, with people appreciating the efficiency, quick responses, and helpfulness of the staff throughout the process. Many consumers found the company to be proactive and accommodating, making the experience stress-free and ensuring their specific needs were met, even with last-minute changes or detailed requests. The delivery service also received positive remarks for its robustness and speed.

What people talk about most

Quality

Customers had positive experiences with quality. Many reviewers praised the high quality of the products,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service,... See more

Product

Consumers express great satisfaction with the product quality. Many reviewers highlight that products are... See more

Invitation

Customers consistently note positive experiences with invitations. Many reviewers praise the beautiful design... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These invites are beautiful! The whole process was easy, the watercolour version of our venue photo looked amazing. We couldn't be happier. Weren't expecting all the little extras in the box s... See more

Rated 5 out of 5 stars

Great choice of wedding invitations available. Turnaround for amendments of wording was excellent. Delivery was complete, well packaged and very quick. Product was of a very high quality, fully met ex... See more

Rated 5 out of 5 stars

Beautifully produced wedding stationery and A2 table plan. Super quick customer service and response to my amends - which were all entirely down to me including changing my mind on the colour. Arrived... See more

Rated 5 out of 5 stars

Sienna mai are so fantastic. The process was really easy, it was so customisable, they communicated really well, and the end result is absolutely beautiful and better than we'd hoped for. We've had lo... See more


Company details

  1. Invitation Printing Service
  2. Wedding Service

Information provided by various external sources

We offer personalised luxury handmade wedding invitations online, customised to your personal wishes by our talented online design team. Found nestled in the heart of Yorkshire, we began as a company in 2009 after finding inspiration in our own handmade wedding invites. Taking pride in our quality and going beyond those made by an online design tool, we ventured out to provide bespoke wedding invites globally including the USA that had a special Sienna Mai touch. Since then we have expanded our horizons and continued to perfect our craft, having received nominations for wedding company of the year and offering an ever-expanding range of unique wedding invitation designs from rustic to vintage and floral to minimalist. We also offer designs for all seasons and cater for summer weddings, winter weddings, spring and autumn weddings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful invitations!

We're having the best invitations ever! :) Beautiful designs, great quality, fast service and contact, problem free transaction! I recommend to anyone! Big plus for free samples!

8 February 2021
Rated 5 out of 5 stars

gorgeous designs

gorgeous designs

the invites we received are beautiful we now have the difficult task to decide which one we prefer to use for our wedding day
would highly recommend and so great to see example ones before ordering

8 February 2021
Rated 5 out of 5 stars

Absolutely stunning invites

Absolutely stunning invites! Thank you so much! Such a quick and smooth ordering process! Our family and friends loved them too. Thank you so much! Will definitely recommend Sienna Mai to others!
Thank you again
Leanne Price

5 February 2021
Rated 5 out of 5 stars

Couldn’t recommend them more..

The invitations arrived today and I’m blown away by the quality of them.
They’re so luxurious and unbelievably good quality. Considering how cost effective they are, you wouldn’t guess due to the finish of them.
I came to Sienna Mai with a document with the information I wanted on the invites which is different to the forms normally filled out for the invites, and I had four category’s of invites with different information on them all. I will admit I wasn’t the easiest of customer with constant changes and yet they were done promptly and all changes I made during the draft process were done swiftly and professionally. We also adapted the design of the invites, and they’ve transcribed my vision of the invites PERFECTLY.
I would HIGHLY recommend them to anyone, and thank you Sienna Mai for some fabulous wedding invitations.

5 February 2021
Unprompted review
Rated 5 out of 5 stars

I originally ordered my wedding…

I originally ordered my wedding invitations through Siennamai and when they arrived I was blown away at how lovely they looked. Due to the currently situation was have now moved our wedding day, so I contacted Siennamai again to do all our new invites for new day and they were so helpful! Could not recommend more!

2 February 2021
Rated 5 out of 5 stars

Amazing Service

I cannot thank Sienna Mai for everything she did from start to finish. We ordered a sample which was perfect so we ordered our wedding invites with her. Here communication was 10/10 and the prints/invites were 100% amazing.

19 January 2021
Rated 5 out of 5 stars

Amazing

Amazing! I first found Siennamai on etsy! I ordered a sample and then my invites for a wedding. Everything about the process was simple and easy, and Siennamai were so accommodating. I absolutely love my invites and I would without hesitation use Siennamai for any other orders I have! THANK YOU

17 January 2021
Unprompted review
Rated 5 out of 5 stars

Great quality and excellent service

Great quality and excellent service, friendly and helpful. Answered all queries promptly and made as many amendments as we wanted. So excited to send our invites out now.

16 January 2021
Rated 5 out of 5 stars

We received excellent service

We received excellent service, very prompt responses to emails and our minor amendments to the final invites were completed very quickly. We are delighted with the invites received and would highly recommend Sienna Mai

7 January 2021
Rated 5 out of 5 stars

My wedding invitations are lovely

My wedding invitations are lovely. I had to change a few things as I had to postpone my wedding dates due to the pandemic.
Very happy with the final version and i have received a lot of compliments.

6 January 2021
Unprompted review

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