I would highly recommend Siemens, because the after care is excellent. Our 12 year old Siemens washing machine had a leak and the engineer who came, within days of contacting, trouble shooted the pro... See more
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Review summary
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Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtio... See more
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The first encounter I had with the lady on the phone to book a home visit with engineer was very positive,she was frendly,helpful and efficient. The engineer did a home visit the following day at 8am... See more
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The website was easy to navigate and I was able to find the spare part I needed quickly and accurately. Ordering was also straightforward and acknowledgment included an estimated delivery date. Postag... See more
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Company details
- #6 of 8 best companies in Kitchen Supply Store
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient. Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities. Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
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4.7
Excellent
198 reviews
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Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're pleased to hear the engineer arrived promptly, was pleasant throughout, and carried out the repair efficiently.
Thank you again for your feedback.
EJ
Siemens Home Appliance Customer Service
Quick attendance after our call.
Quick attendance after our call.
Friendly and courteous engineer.
Thank you.
25 July 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're glad to hear the engineer attended quickly and that you found them friendly and courteous.
Thank you again for your feedback.
EJ
Siemens Home Appliance Customer Service
Sold me to Siemens.
I had your Siemens Technician out to
Fix my dishwasher. He explained everything to me. Extremely polite and extremely helpful. Well done Nathan, and well done to the Customer Care Team on Reception Too Thankyou.
21 July 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear Nathan provided polite and helpful service, and that our Customer Care Team on reception supported you well.
Thank you for your lovely feedback.
Becki
Siemens Home Appliance Customer Service
Appointment changed with no fuss.
17 July 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear your appointment was changed smoothly with no fuss.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Ordered and parcels arrived within a…
Ordered and parcels arrived within a few days. Very easy to order once you have your appliance code (and website explained where I could find that on my fridge). Very easy transaction.
19 June 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear your order arrived quickly and the process was easy to follow, especially with the help on finding your appliance code.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Service arranged by WhatsApparranged by…
Request for service arranged by WhatsApp. Only issue is that telephone number given on Website and in WhatsApp messages returned a NOT RECOGNIZED answer.
14 July 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear you were able to arrange your service via WhatsApp. We apologise for the trouble with the telephone number and appreciate your feedback on this.
Thank you for sharing your thoughts.
Becki
Siemens Home Appliance Customer Service
Fast service and very professional
Fast service and very professional. Very friendly staff
5 July 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear you experienced fast, professional service from our friendly staff.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
The engineer was great knew what was…
The engineer was great knew what was needed and explained everything to me that was wrong with my appliance.
4 July 2025
Reply from Siemens Home Ireland
Good Moring .
We're happy to hear that the engineer provided you with a great service experience!
We appreciate you taking the time to share your positive feedback regarding the clear explanation you received.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Siemens shop website
After several attempts to purchase the air fryer tray, I eventually got it.
20 June 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We appreciate you sharing your experience and are sorry it took so long to get the air fryer tray. We'll look into this to improve our processes.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Although it’s not an immediate answer
Although it’s not an immediate answer; the WhatsApp chat for information works really well. Polite and helpful.
2 July 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're happy to hear that our WhatsApp chat provided you with polite and helpful information. We appreciate your positive feedback regarding the service's effectiveness, even if the response wasn't immediate.
Thanks for your review!
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're happy to hear that you had a positive experience with our engineers and their professionalism. Thank you for your kind words and feedback!
Becki
Siemens Home Appliance Customer Service
I posted a repair request on WhatsApp…
I posted a repair request on WhatsApp at 8, by 11 I had scheduled an appointment with a technician, the same week. Excellent service.
1 July 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're happy to hear that you had such a positive experience! It's great to know that we were able to schedule your repair appointment so quickly and efficiently. Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear our technicians were timely and efficient during their visit.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
WhatsApp support service
Watsap customer service so much easier and quicker to use, query was answered and resolved in less than 5min.
13 June 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
It's great to hear you found our WhatsApp service quick and convenient, and that your query was resolved so promptly.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Ease of use and speedy service.
2 June 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear you found both the appliance easy to use and the service speedy.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Very prompt customer service and excellent quality
Very prompt customer service and excellent quality.
5 June 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re really pleased to hear you received prompt customer service and are happy with the quality of your appliance.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear the response you received was both brilliant and effective.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Personable prompt informative and kind…
Personable prompt informative and kind service person thank you
29 May 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re so pleased to hear you received prompt, informative and kind service from our team – exactly what we strive for.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
I needed help with an installation…
I needed help with an installation question for a specific product, and being able to ask it through Whatsapp meant I could compose a detailed query before asking. The reply was within a few minutes with links to the installation videos I needed. Even then, follow-up questions from me were dealt with almost immediately, and I was able to close out my query in less than 1 hour
29 May 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
It’s great to hear you found our WhatsApp support helpful and efficient. We’re glad your installation query was resolved quickly and that you received the information you needed without delay.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Knowledgeable Service Engineer with…
Knowledgeable Service Engineer with great interpersonal skills
19 May 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re really pleased to hear that the Service Engineer was both knowledgeable and personable – exactly what we aim for.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
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