SideDeal® Reviews 158

I have been buying things from SideDeal for a long time now and I have to say, unlike many of the vendors on the internet, they are very attentive and concerned here at SideDeal. I had the opportunity to work with a support person named Jessica. I have to say, she was truly awesome. No questions asked, just did as I requested. I was unhappy with one item I bought and she quickly and efficiently refunded my money. I was so happy to not have to fight for it. Thank you Jessica, and keep up the great work. This is how one builds a reliable business! Laura

When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was processed for the defective unit. Side Deal stands behind their products, even though they are typically deeply discounted!

Jessica (Mercatalyst) helped solve my issue

A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable. Most other companies don't bother to rectify such a small mistake.

Jessica was super great. I was bummed that the fan came missing a leg but she answered my email quickly and when it was clear they couldn't provide me with a second leg, I was given an immediate refund. 10/10 experience.

I get angry with them as I think they sell some items that are not all that good quality, however it’s all relative to the price you pay and typically they are much less than the same item on Amazon. You just need to be patient. Plus their customer service is really very good. I worked with Jessica and she was quick to respond, had a solution and was very pleasant to work with. Kudos.

Sean from customer service was outstanding in resolving an issue with a product. That keeps me coming back

Jazmin and the team at Sidedeal & Morningsave assisted me in getting a replacement for a damaged item I received. After a few emails, and me providing reasonable proof, I was sent a new item and didn't have to go through the inconvenience of returning anything. Thank You!

Ordered some air tags on Meh/SideDeal and it was short one. I emailed customer service about the issue, at 9 pm and Sean reached out and resolved the issue by 10 am the next day
Great customer service and really makes me feel taken of. I have previously ordered a Sonos Arc, refurbished, from them, and when I received it looked new, in original Sonos packaging and all cables/cord was included. I was leery about making a $300 purchase from them, but twice now, they have come through for me.
2 thumbs up.

Minor issue with received product condition, spoke with customer support, they (Samantha) responded promptly each time and saw the issue resolved with no fuss.

I ordered a smartwatch from SideDeal that was highly problematic. I emailed their customer service, and they responded immediately. After sending them the requested materials (details, photos), they immediately refunded my purchase, without even requiring me to send the bad product back. I am seeing the refund on my credit card already, less than 24 hours after I sent the email to customer service - that's better than Amazon! And, by the way, my CSR (with Mercatalyst) Caitlin - she's amazing to work with: knowledgeable, understanding, focused, right on-point! I wouldn't hesitate ordering from SideDeal again!

I made several purchases with Meh and Side Deal without issue. WheN I requested a return on an item. Customer support was quick to handle the request. I will definitely return as a customer.

Sean figured out my issue and solved it immediately. Meh.com is a great organization. I can trust them for great deals and have a bit of a chuckle at the same time. Thanks Sean

I bought 2 D-Link silver indoor cameras for $24.99 each and like a few other negative reviews what they don’t tell you is that electronics in particular no longer have customer or in my case app support to use these cameras which expired in June 2025 as I am writing this January 16, 2026.

The site states 1-2 days response time and it’s been 4 from when I emailed the first time with no response so I filed a dispute with Citibank to either arrange a physical return by contacting them or just get a refund as D-Link no longer supports the cameras making them obsolete.

update January 17, 2026 the day after i wrote this review i got a response from sidedeal.com ironic considering i got no email reply for 4 days when i emailed them through their site.

Update January 22, 2026 you read below the response from sidedeal.com that they want me to email them again when I’ve already done it twice and use the excuse of being overloaded with emails when they haven’t responded both times I emailed them only when it comes to leaving a negative review they respond at all which means I’m stuck with these obsolete devices.

Unacceptable and will file a dispute with my bank.

Sean was very helpful. He resolved my issue quickly and efficiently. Very happy with his service.

Quick and easy resolution for a defective item

Jazmin took care of the issue right away. There was no hassle. It worked out great.

I've been a member since 2020, and the customer service is always excellent. Jessica was very helpful, quick to respond during multiple exchanges, taking extra time to further explain during "my please clarify" questions.

Excellent Customer Service!

I received a defective item, and Jessica helped me promptly and efficiently. She went above and beyond to make sure things were made right!

I bought a Sharper Image steam cleaner from Side Deal on August 1st and had it delivered August 8th. The first time I tried to use it in the middle of November it would only sputter out warm water. It never built pressure or sprayed at all. The product information PDF states a 1 year warranty on the item.

If you want things to look clean and fresh, without
having to use a lot of products, the SI-380 is the
chemical-free, multi-use, low wear-and-tear way to
keep things looking their best. With professional
steam power and a versatile array of attachments,
the SI-380 is designed for tackling the difficult jobs
throughout your home.
Designed, engineered and supported in Andover Ks. Manufactured in China.
©2020 Vornado Air, LLC. Andover, Kansas 67002 USA. Specifications subject to change without notice.
Country of Origin
China
Current Draw
7.8 amps 120/220VAC
50/60Hz
Unit Dimensions
11.25" L x 11.25" W x 10" H
Unit Weight
10.62 lbs
Carton Dimensions
13.9" L x 16.34" W x 18.70" H
Carton Weight
17.74 lbs
Carton Cube (cu. ft.)
2.47
Case Dimensions
17.12" L x 14.76" W x 19.69" H
20’ Container Qty. (est.)
312
40’ Container Qty. (est.)
648
40’ HC Container Qty.
810
Case Weight
19.10 lbs
Case Quantity
1
Case Cube (cu. ft.)
2.88
40” x 48” GMA Pallet Qty.
24
Item #
C olor
Unit UP C
SCC 14
SI-380
White
047171380005
10047171380002
43MIN RUN TIME
54 OZ WATER TANK
11 FT INSUL ATED HOSE
STEAM READY LIGHT
7 MIN HEATING TIME
1 YEAR WARRANT Y