Incorrect order. I contacted customer service but no-one replied. Ordered 8 pairs in early Aug, swift delivery. Very good quality socks. Happy overall. One pair( our county colours) didn't arrive.... See more
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I ordered socks on April 1st. It's May 16th and I have no socks. No one picks up the phone. No one responds to my attempts to connect through the "Contact" feature on the website. No one responds... See more
My order was delayed in the post by 18 days,I contacted Sicsock to make them aware that I had not received my order,they replied back every time and assured me the order had been dispatched...they eve... See more
My socks have actually arrived! Not had a great experience as they were ordered on 24 November with express delivery, but took till yesterday to get here. Been in touch with them and to be fair to... See more
Company replied
Company details
- #30 of 31 best companies in Clothing Store
- #4 of 4 best companies in Soccer Store
Written by the company
Premium Quality Interest Based Socks. Retro Football Socks. Hiking Socks.
Contact info
Unit 1 Groody Centre, Castletroy, Limerick, Ireland
- service@sicsock.com
- sicsock.com
3.2
Average
523 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great socks!
The fantastic quality of the socks, the colourful range and the fabulous gift boxes. I ordered 2 boxes, the vintage Mcr United x3 and Galway x3 boxes for my partner for Xmas..he absolutely loves them, especially with them being an Irish company too. The shipping took a while but that's to be expected and well worth the wait! ...They've washed well too so far.
22 January 2024
Very pleased
3 January 2024
Great quality socks...
9 January 2024
Great quality socks slightly pricey but…
Great quality socks slightly pricey but the quality does make up for the price a little. ideal for match days.
3 January 2024
Mixed feelings
Product did not arrive. No communication. Cannot recommend this company.
Please avoid.
Update: still no socks but have had a full refund and a voucher for future use. Look forward to trying again
21 December 2023
Fast service
21 November 2023
Tottenham Socks
Very happy with my purchase. Christmas present - retro socks for a Tottenham Fab. Great product. Exceeding my expectations. Fast delivery from Ireland. Highly recommend this company for unique gifts.
5 December 2023
Unprompted review
Got here in the end
My socks have actually arrived! Not had a great experience as they were ordered on 24 November with express delivery, but took till yesterday to get here.
Been in touch with them and to be fair to Jon, he always replied. It took a while on some occasions, but he did, answered my questions, and followed up on any actions he was taking.
Socks look great, bought them as a stocking filler and think they’ll be a great hit.
Just the dispatch delay/delivery mix up that let them down.
24 November 2023
Unprompted review
Reply from sicsock.com
Dear Mark,
As per our previous emails to you, we are truly sorry to hear about the ongoing trouble you've faced with the delivery and our customer service. Your experience does not reflect the level of service we aim to provide.
I completely understand your frustration regarding the unrecognised tracking number and the lack of instant assistance through our chat and email channels.
The offer of a €15 voucher was our attempt to express our regret for the inconvenience you've faced. However, I completely understand your hesitation in utilising it. Please know that we take your feedback seriously and are working diligently to resolve the issue with your delivery.
I assure you that we're investigating the matter thoroughly and will take necessary steps to prevent similar occurrences in the future. If there's anything else I can personally assist you with or if you'd like further updates regarding your delivery, please do not hesitate to reach out to me directly at john@sicsock.com.
Once again, I apologise for the inconvenience and appreciate your patience. Your satisfaction is important to us, and we're committed to making this right.
Warm regards,
John
SicSock Team
No problems encountered with ordering…
No problems encountered with ordering or delivery. Item as described.
21 November 2023
Very promt service & delivery 👏
7 November 2023
Very nice socks and fsst delivery.
27 October 2023
Love my socks
27 September 2023
Great value for money
Great value for money, very comfortable socks nice colour options . Prompt delivery .
29 September 2023
My order delivered promptly
26 September 2023
Happy bees 🐝Happy feet
Cute Buzzy Bees socks that got here in no time and for a good cause. Perfect stuff 🐝
28 August 2023
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