sicsock.com Reviews 

523
TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

Incorrect order. I contacted customer service but no-one replied. Ordered 8 pairs in early Aug, swift delivery. Very good quality socks. Happy overall. One pair( our county colours) didn't arrive.... See more

Rated 1 out of 5 stars

I ordered socks on April 1st. It's May 16th and I have no socks. No one picks up the phone. No one responds to my attempts to connect through the "Contact" feature on the website. No one responds... See more

Rated 5 out of 5 stars

My order was delayed in the post by 18 days,I contacted Sicsock to make them aware that I had not received my order,they replied back every time and assured me the order had been dispatched...they eve... See more

Rated 3 out of 5 stars

My socks have actually arrived! Not had a great experience as they were ordered on 24 November with express delivery, but took till yesterday to get here. Been in touch with them and to be fair to... See more

Company replied

Company details

  1. #30 of 31 best companies in Clothing Store
  2. #4 of 4 best companies in Soccer Store

Written by the company

Premium Quality Interest Based Socks. Retro Football Socks. Hiking Socks.


Contact info

3.2

Average

TrustScore 3 out of 5

523 reviews

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1-star

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Hasn’t replied to negative reviews

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3.2

All reviews

(523)

33 reviews in the last 12 months

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Rated 4 out of 5 stars

Incorrect order

Incorrect order. I contacted customer service but no-one replied.
Ordered 8 pairs in early Aug, swift delivery. Very good quality socks. Happy overall.
One pair( our county colours) didn't arrive. Another colour pair was sent but no acknowledgement of not fulfilling our request and no reply from customer service 🤔.

1 August 2024
Rated 1 out of 5 stars

Awful cheap socks a complete ripoff I…

Awful cheap socks a complete ripoff I bought 6 pairs I doubt they will last a couple of wears.

26 June 2024
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Reply from sicsock.com

Hi James, sorry to hear that you are not happy with your order. I do have an issue with some of the negative things you have said so to clarify, our socks are premium and high quality made from 80% cotton. Our socks are manufactured in Europe with the highest quality standards possible (no exploitive sweatshop labour). We also donate a pair to charity for every pair bought. These factors decide the price of the socks. If you want to return your socks we will give you a refund. If you would like to get in touch please email service@sicsock.com

Rated 5 out of 5 stars

Super comfy socks

Quick delivery, socks are suitable for all ages and they all agree that they are very comfortable to wear

4 June 2024
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Reply from sicsock.com

Thanks for the nice review Karyn, we are really happy to hear that you love the socks.

Kind Regards, Conor

Sic Sock Sales Team

Rated 1 out of 5 stars

Hit & Miss, blank customer service!!

Tried to order 4 x size 4-7 & 4 x size 12-3, the system put them altogether & I got 6 x size12-3 & 2 x size 4-7, in fairness Conor tried to rectify the order when I contacted him but the order still arrived incorrect!!?

I’ve since been in contact with Conor to fix the order & instead of incurring more shipping costs of sending back the incorrect order I would order more of what I need, the size4-7’s I’ve looked for a discount but complete blank from the customer/sales team…….

If your just ordering one type of socks you’ll be grand but if you’ve 4 kids feet to put sports socks on different sizes good luck with that😰

22 May 2024
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Reply from sicsock.com

Hi Katie, I'm just looking for an update from you regarding your order. I asked the fulfillment team to send you the correct socks did you receive them?

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