One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more
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Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more
Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more
Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more
Company details
Information provided by various external sources
ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.
Contact info
220 Old Boston Post Rd, 06475, Old Saybrook, United States
- 8008514528
- customerservice@shuttlefare.com
- shuttlefare.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Fantastic service and communication
Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. So we arrived much later than expected. This was an easy process and made it less stressful. Our ride scheduled thru lift was excellent. Communication and follow up was excellent. Such a great website. I will use it again for sure!
Easy to navigate page and all…
Easy to navigate page and all instructions clear and understandable. Good choice of options and rates offered.
Quick easy step by step booking.
Really easy to follow.
Really easy to follow.
Looking forward to our trip and meeting up with you
Easy for someone like me to navigate &…
Easy for someone like me to navigate & confirmation was fast. Thanks.
fast and easy
First time using this website had some…
First time using this website had some questions before booking, and agent walked me politely through the process. Thank you.
It was very easy to use this…
It was very easy to use this reservation system. I recommend.
It was super easy to book
Easy access on website to book…
Easy access on website to book reservations. Not yet known if timing is excellent too, or not.
It was easy to make my arrangement to…
It was easy to make my arrangement to and from the airport
Service was great
Service was great, we called the driver when we got to the airport, it was ciaos as driver was at wrong place.
We wanted to use your service again on return trip however the prices was very inconsistent. Return trip costed 3X more?
so far so good....easy to navigate and…
so far so good....easy to navigate and book
There were no issues with my trip
There were no issues with my trip, a Rep contacted me just before I landed and my pickup was 15 minutes early. Got me home with no issues. I would definitely use them again. Price was decent as well.
Good service
Roundtrip price was less expensive then if I booked each trip separately with Uber. They communicated through text and were somewhat prompt to respond. Driver information was transmitted before pickup and they got me to where I was going. Overall a good experience.
DO NOT USE THEM
DO NOT USE THEM. I requested a shuttle and they never showed up and refused to refund the money. I Filed a dispute with my credit card
They’re great and reliable
They’re great and reliable. They made sure I was picked up and communicated with me thoroughly.
No wait and extremely friendly driver
No wait and extremely friendly driver. This was first time using a service like this and I would not hesitate to use them again.
Patient and kind driver! Great experience!
My driver Pierre was very helpful with instructions to find him at the airport. Patient and waited for me to find him. Is my first time in Boston and here for work, so he started my trip off on a good note!
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