Shuttershop Reviews 14

Great experience with The Shutter Shop.
Everyone was friendly and informative. The price was competitive. Installation was at least 3 weeks ahead of what we were expecting and the finished product looks great!
Thanks.

Excellent service - measure and fit. Good quality and just what we wanted.

Great experience with the Shuttershop. Great communication. Change of delivery dates without issue. Early slot confirmed and booked in. The quality of the shutters is outstanding and the fitter was very professional, clean and tidy. Would not hesitate to recommend them.

Outstanding service from initial enquiry to fitting. The Shutter Shop should be your go to place for all blinds! Thank you!

We first used The Shutter Shop around 15 years ago, and they did an excellent job back then, so they were our first choice when we needed shutters again. I’m pleased to say they were just as exceptional this time around.

The entire process from purchase through to installation was seamless and highly professional. The team were punctual, tidy, and clearly took great pride in their work. The installation itself was outstanding, with real attention to detail and a superb finish.

It’s rare to find a company that maintains such high standards over so many years, but The Shutter Shop have certainly done that. We wouldn’t hesitate to recommend them and will continue to use them in the future.

Not normally one to write reviews but on this occasion it's thoroughly deserved. I needed new a new quite large window replaced in my house, my leasing agent arranged for the window to be fitted but the company didn't take down and replace the shutters so I looked on trusty google and emailed a few companies, most of them either didn't answer or didn't think the job was what they wanted to take on. When I emailed The Shutter Shop I received a reply from Julie McCafferty almost immediately and she guided me through the process and provided a quote based on the information I gave her. Julie was so thorough and advised me of everything and was very upfront and honest to if the shutters could even be replaced. Cutting a long story short the window company were inevitadly delayed and Julie waved her magic wand and re-arranged the dates for me. The fitter even popped in on his own time and then on the date agreed removed the shutters keeping them in prime condition and then a few hours after the new windows were fitted he replaced the shutters. The service was superb from start to finish with fantastic communication throughout. Not one to get excited about having shutters removed and re-fitted but without Julie and The Shutter Shop I would have been in a pickle. Thank you.

Efficient, friendly and a great product. Shuttershop fitted shutters to a property in Fulham for me. A delight to work with. Happily recommend.

How can you love a slat of wood that oscillates in a wooden frame or a blind that rolls seamlessly? You can, trust me. The shutters and blinds from the Shuttershop are superb quality. The installation and administration of orders smooth. I love them.

Excellent service and top quality product. Good and clear ordering process. Charming and polite measurers and fitters.

5 star company. We are so pleased with our shutters, and extremely pleased with the service from The Shutter Shop.
Highly recommended.

Had some lovely shutters fitted in our front room bay window. Love how they look and function. Love the magnetic catch to hold them back neatly in place when open too. Couldn’t rate this company more from quoting to fitting them! Thank you!

Lovely shutters and brilliant customer service. The team made it easy to decide which shutters to choose for our space and took care of everything from there.

We also ordered some honeycomb blinds for our children’s rooms which have been a god send for blocking out the light!!

Nice to find an independent business that cares for its customers!

Amazing shutters—stunning product and fantastic installation. I have seen many shutters in my lifetime and can honestly say that the quality is brilliant. Darren and Mark did an amazing job, ensuring the shutters were fitted to perfection and leaving the place cleaner than it was when they arrived! The Shutter Shop communicated throughout the entire order process, and the shutters were ready exactly 12 weeks from the order date. I received quotes from five different companies, and I’m so glad I went with The Shutter Shop.

We ordered some blinds for our bay window. It was a choice between The Shutter Shop and John Lewis. From looking at the products the quality seemed very similar so it came down to price and The Shutter Shop were slightly cheaper (initially).

When viewing the product we assumed that the small strips of material that run down the front of the blinds were included as standard. However when the final quote came through the material was an additional cost of c.£30 (which actually made the blinds more expensive than JL). They also added on a feather duster to the quote that we did not ask for.

The speed of delivery was good and the fitting went off with out a hitch and we are pleased with the look of the blinds.

The reason for 3 stars is mainly due to how they handled the financial transaction. When they took final payment, they took an extra amount above the quote. When we phoned to complain they didn't seem to care they had overcharged us.

Whilst they gave me a refund for the extra money taken - it felt like they hand chanced their arm in trying to take it. This left a very bitter taste after what could have been a very pleasant piece of business.