The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... See more
Company replied
Location
Switch location50 Willis Way, BH15 3SY Poole, GB
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See what reviewers are saying
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... See more
Very accessible location. Staff are always lovely. The reception and facilities are always spotless. I've had a unit here for a long time now
In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... See more
Company details
About Shurgard Self Storage - Poole
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
50 Willis Way, BH15 3SY, Poole, United Kingdom
4.9
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Very good service
Michelle was very helpful and helped me get my storage unit set up. Thanks very much!
12 June 2026
Unprompted review
Excellent service as always
Excellent service as always
Michelle and Gina
Excellent staff
Good at their jobs
12 June 2026
Unprompted review
Excellent staff always keen to help and…
Excellent staff always keen to help and always busy with clients and cleaning up other people’s mess left behind. Used for years and no problems
12 June 2026
Unprompted review
Who knew storage could be this painless?
If you need storage in Poole, just go straight here. Stress levels down, belongings safely stored, and customer service that actually feels human.
The facility itself is spotless, super secure and very easy to access, no faffing about or mystery corridors. Everything just works the way you’d hope it would!
Would absolutely recommend.
1 June 2026
Unprompted review
Gina and Co in the Poole branch 👏🏻
Gina and Co in the Poole branch are great! So welcoming and full of useful info. Made visiting even more enjoyable and I would highly recommend
4 June 2026
Unprompted review
The staff in the Poole office are very…
The staff in the Poole office are very friendly and helpful whenever I come into contact with them
9 June 2026
Unprompted review
Recently visited the poole site to…
Recently visited the poole site to purchase some boxes for moving and Gina was more than helpful when giving advice regarding future storage purchases.
9 June 2026
Unprompted review
Excellent Customer Service
We have used Shurgard in Poole for the last year and they have been great. The storage unit is clean & tidy with lots of trolleys.
Their staff are excellent, polite & helpful and go beyond. Fabulous customer service
8 June 2026
Unprompted review
Great experience
Great experience! Whole process was made extremely simple with Gina and Michell going the extra mile to fulfil my needs. Very knowledgeable and would highly recommend.
11 June 2026
Unprompted review
Been here before for boxes and needed…
Been here before for boxes and needed some more, great discounts if buying 5 or more. Nice and sturdy.
8 June 2026
Unprompted review
Gina was super helpful in getting us…
Gina was super helpful in getting us sorted at Poole branch
8 June 2026
Unprompted review
I have been using Shurgard for nearly…
I have been using Shurgard for nearly 10years and I can only say nice things about the service and staff at the Poole Branch. Michelle and Gina are both very helpful whenever I see them. Would highly recommend.
8 June 2026
Unprompted review
This is a really great office space
This is a really great office space. Staff here are professional and efficient. Would recommend!
8 June 2026
Unprompted review
We use this space for work and it’s a…
We use this space for work and it’s a great location with fab facilities.
8 June 2026
Unprompted review
Great staff and location
We use Shutgard for work - the staff are great. So helpful - Nothing is too much trouble. Great location
8 June 2026
Unprompted review
Brill office space
We use Shurgard for work, great location. Shout out to Mich
8 June 2026
Unprompted review
Have had a great experience
Have had a great experience - use shurgard for work!
3 June 2026
Unprompted review
SHURGARD POOLE
I have been using this store facility for many years. Michelle and Gina are always helpful , very pleasant and understanding. The storage corridors are always
Kept clean and everything runs smoothly, I have and always will recommend.
8 June 2026
Unprompted review
Have been using storage for over 10…
Have been using storage for over 10 years for our business and cannot fault the staff and facilities. Michelle and Gina are friendly, polite & helpful. Highly recommended.
5 June 2026
Unprompted review
Use this place
Great staff , great unit quality , nice and clean and Michelle was incredibly welcoming and helpful , would use again
15 May 2026
Unprompted review
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