Shurgard Self Storage - Oldbury Reviews 30

TrustScore 4.5 out of 5

4.6

6 Churchbridge, B69 2AP Oldbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Hii shaurguard team I get a storage on rent 30 sq ft . I met with Mr Rob in Oldbury office . They treated us like a friend . And we are happy with Mr Rob services. Thank you team ☺️🎉

Rated 5 out of 5 stars

Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked th... See more

Rated 5 out of 5 stars

Excellent service many thanks to The exceptional by Jacob at salford Branch. He is a Asset to the company. Guided me through the set up process and also saved me more money for boxes and packag... See more

Rated 5 out of 5 stars

Yousaf from Oldbury is brilliant and helpful and introduce everything clearly.


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Oldbury

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 6 Churchbridge, B69 2AP, Oldbury, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Hii shaurguard team

Hii shaurguard team

I get a storage on rent 30 sq ft . I met with Mr Rob in Oldbury office . They treated us like a friend . And we are happy with Mr Rob services. Thank you team ☺️🎉

4 June 2026
Unprompted review
Rated 2 out of 5 stars

Contract ended early and no refund

Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’t have a choice. Thankfully I was about to complete on my house purchase so an end was in sight.

However, I paid to extend my unit by a week for moving date. When the removal team collected my belongings, they were told to empty the unit that day, although I had paid for an additional 4 days.

I requested a refund to be told no, not possible. How can a contract be ended without discussion and not compensate the customer?

That is wholly inappropriate.

18 September 2025
Unprompted review
Shurgard Self Storage - Oldbury logo

Reply from Shurgard Self Storage - Oldbury

Hello Amanda, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Rated 1 out of 5 stars

Male collegue could not have got things…

Male collegue could not have got things so wrong numerology - breaching GDPR.

2 September 2025
Unprompted review
Shurgard Self Storage - Oldbury logo

Reply from Shurgard Self Storage - Oldbury

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

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