Shurgard Self Storage - Luton Reviews 25

TrustScore 4.5 out of 5

4.6

25 Brunswick Street, LU2 0HF Luton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service she was really helpful and kind. The storage is in Luton... so the doors are not the usual ones they flop open, even when locked.. doesn't feel as secure as usual as I usua... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the srvuce i got from all the staff especially chris.

Rated 5 out of 5 stars

Our company has been renting an office for over 6 months now, and the girls at the office are brilliant, they are always so helpful and the customer service is excellent. We have never had any issues... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Luton

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 25 Brunswick Street, LU2 0HF, Luton, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Shurgard

I was very impressed with the srvuce i got from all the staff especially chris.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what you want from a storage unity

We've been using Shurgard in Luton for several years and the help that Chris and Shanice have given us when we visit is second to none.
The units are perfect for what we need them for and would highly recommend to people looking for a storage unit in a good central location for both Car, Van or Train visits

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Luton Branch

Was shown around and the process of booking was simple and easy. The Staff are knowledgeable, helpful and polite

15 September 2025
Rated 1 out of 5 stars

No flexibility

No flexibility

11 September 2025
Shurgard Self Storage - Luton logo

Reply from Shurgard Self Storage - Luton

Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team

Rated 5 out of 5 stars

Great service, central location, and fair pricing

I had a really positive experience with Shurgard Luton. The staff were incredibly friendly and helpful from day one — they made the whole process easy and stress-free.

The facility itself is in a very central location, which made it super convenient for me, and access was always straightforward.

Pricing was also very reasonable compared to other options I looked into, with no hidden fees or surprises.

Would definitely recommend to anyone looking for reliable and accessible storage with great customer service.

24 July 2025
Rated 5 out of 5 stars

Our company has been renting an office…

Our company has been renting an office for over 6 months now, and the girls at the office are brilliant, they are always so helpful and the customer service is excellent. We have never had any issues and would highly recomment Shurguard but I think the staff is what make it such a pleasure to be situated there.

18 January 2025
Unprompted review

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