Shurgard Self Storage - Bruxelles - Evere Reviews 51

TrustScore 4.5 out of 5

4.7

Avenue des Communautés 3, 1140 Evere, BE


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Rated 5 out of 5 stars

From the moment I made the online booking, all communication (via email) shortly after, and the 'in-person' reception at the facility: all excellent. Then there is the amount of technology incorpor... See more

Rated 5 out of 5 stars

Staff at the arrival was nice and explained everything, convenient structure with trolleys, very practical


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Bruxelles - Evere

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Avenue des Communautés 3, 1140, Evere, Belgium

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

The place is good but the company is the worst

The place is good and the people friendly. But moving around is tedious with all the doors needed to be open with the phone.

And most importantly the team send me way to many emails to ask my advice. Well don't ever go there even if it means achieve world peace

13 August 2025
Unprompted review
Shurgard Self Storage - Bruxelles - Evere logo

Reply from Shurgard Self Storage - Bruxelles - Evere

Bedankt! Fijn dat u de tijd nam om ons uw feedback te geven. Als klant kunt u kiezen uit een ruim aanbod aan opslaggroottes en -types. Zo betaalt u enkel voor de ruimte die u nodig hebt, ook als u slechts weinig heeft op te slaan. We zijn ervan overtuigd dat onze prijzen competitief zijn en danken u om voor Shurgard te kiezen.

Rated 5 out of 5 stars

Storage Made Easy!

From the moment I made the online booking, all communication (via email) shortly after, and the 'in-person' reception at the facility: all excellent.
Then there is the amount of technology incorporated into the checking in and security of the site -all seamless and without issue.
Very good customer service at facility!!

1 July 2025
Rated 2 out of 5 stars

Very late opening, poor service

I had an appointment confirmed by email for 10.00 on 30 August, to check in and get all my stuff unloaded into the unit. I met my moving company guys at 09.45 at Shurgard Evere. The office is supposed to open at 10.00. It did not. I phoned the number on the door three times. First I was told someone would be there in a few minutes and he was stuck in traffic. I do not think this was true. On the third call, the person on the phone tried to help me gain access remotely. This did not work because I had not yet done the check in procedure in the office. At 11.00 someone finally turned up to open the office, by which time I was very upset, and crying. The guys who were due to unload my stuff had another job to go to, and I had fallen over in the pouring rain (tripped on the doorstop outside the Shurgard office and fell on the ground). It's fortunate that I did not break any bones. The only reason I'm giving two stars is that the guy on the phone at least tried to help me get access. But this was really, really poor. You do not keep paying clients waiting outside in heavy rain for an hour with no explanation.

30 August 2023
Shurgard Self Storage - Bruxelles - Evere logo

Reply from Shurgard Self Storage - Bruxelles - Evere

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.be. Our team remains at your disposal for any additional questions you may have.

Rated 4 out of 5 stars

Great service and personnel

Great service and personnel. Top security. Very clean facilities. I can't give 5 stars because it is way overpriced for a small area storage. Also the renting fees are not uniformized in every Shurgard, so it is more expensive in some neighborhoods than others, makes it feel a bit unfair. Might move to another commune Shurgard, to pay half the price for twice (or more) the storage cubic meter.

20 January 2022
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