Shure Cosmetics Reviews 

260
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have had such a smooth transaction shopping with shure cosmetics....everything was packed so securely and absolutely nothing was damaged....I am delighted with all my products....I would highly reco... See more

Rated 5 out of 5 stars

I’ve shopped with Shure for quite a few years now and wouldn’t go anywhere else. I have always found them brilliant, good products and discount available on larger orders. Always very friendly and f... See more

Company replied

Rated 5 out of 5 stars

I had a positive experience shopping here. It is a warehouse, but collectors of Arabic perfumes can bundle together larger orders for personal use. Minimum spend £50 + £8 delivery. Shure changed my... See more

Company replied

Rated 5 out of 5 stars

We've been using Shure multiple times a month for almost 10 years now. Good range of products and helpful service. Very rarely have any problems but these are resolved quickly with a phone call. Wo... See more

Company details

  1. Cosmetics Wholesaler

Information provided by various external sources

Looking for Wholesale Cosmetics? We stock a huge range from all leading cosmetic brands. Our minimum order is just £50.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(260)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

This company has a great range of products and the staff were very helpful! Great service and an absolutely wonderful effortless experience all round, thank you everyone

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Short dates, no cellophane!

Bought 5 perfumes as gifts.

1 I expected not to have cellophane as this was advertised.

However disappointed that a further 2 had no cellophane and fingerprints all over the bottles...how can you gift this? Had you have advertised no cellophane I wouldn't have purchased.

It gets worse...the 2 most expensive ones have an expiry date in the next 4 months...ridiculous and not good for gifts.

I have requested a amicble resolution which I hope cam be resolved without having to contact card company.

I will update this review on resolution has been reached.

Disappointed is not the word!

Have all proofs, from website and pictures from delivery.

I have used this website previously, however will not be using again.

17 October 2024
Unprompted review
Rated 1 out of 5 stars

I dont recommend to anyone this company..extremely disappointed !

Im surprised how this company is still in business.
I bought several times from this company but only in extreme situation.The shipping cost up to 2 kg is extremely high ,they charge £8.50 and then they add and VAT which costs about £10 just in shipping cost.
Prices displayed for the products does not include VAT ..so BE WARE the bill is much higher at the end.
.....also they dont have good prices for the products as a wholesaler it should have competitive prices,,,but they sell extremely EXPENSIVE..
Extremely difficult to make the payments also..BE WARE...if you pay with paypal or debit/credit card THEY ALSO CHARGE FEES...about 4%...
I dont recommend to anyone this company..extremely disappointed !

20 October 2023
Unprompted review
Rated 5 out of 5 stars

A top of the tree company

The people from Shure Cosmetics is very helpful and honest. This is the best company I ever dealt with. Enquiries are dealt with swiftly, orders are send out quick, it is properly secured to protect what's inside the box. The company has a very big variety of products with very reasonable pricing. I would recommend them 100%

15 August 2024
Unprompted review
Rated 1 out of 5 stars

Charged me for items not in stock

I placed an order of £170, and later that day my Bank Account was debited.
The NEXT DAY they emailed me to tell me most of the items which I'd ordered were out of stock.
I asked them to cancel the order & refund me, but, here's the thing.......they already charged me for stock which they didn't have, yet it took nearly a week for me to get my refund!
This is the THIRD time that's happened.

UPDATE:
shure said they were out of stock of THREE lines, however, it was FOUR lines, and of ONE of those lines it was 70 units of one item, which made up the bulk of my order

6 August 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Please don't leave Fake review.
We checked order you placed with us, and there were only 3 lines out of stock from your 37 lines order (Order ID : 57627).
We also mention on our website that all the products are subject to availability as we are cash and carry where customers can come to warehouse and do their shopping.
You must read our Terms and Conditions before pacing order.
For the Refund you have to allow 3 working days for card company to process which we have no control over it.
Also This is your first order since 2021 as you have mentioned that this is your 3rd time which is wrong.
There is nothing for us to earn, as we have refunded you full amount.
We must report you to Trustpilot with all these evidence as you have left us this fake review.

Rated 5 out of 5 stars

Great wholesalers

I have been in the cosmetic business for over 20years and find Shure cosmetics very competitive on their prices, especially on all branded gear, orders are always on time and packaged well, great service.

7 August 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

Rated 5 out of 5 stars

Best and competitive price

Shure cosmetics offer a great and competitive whole sale price and deliver products on time.
I am happy to become one of their customers.

7 August 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

Rated 5 out of 5 stars

Great wholesaler, products and prices

I’ve shopped with Shure for quite a few years now and wouldn’t go anywhere else. I have always found them brilliant, good products and discount available on larger orders. Always very friendly and fast dispatch with orders received the following day if paid before 2pm.
Orders always well packed, can’t fault.
Thank you Shure and please continue your excellent service.

12 June 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

Rated 5 out of 5 stars

Great service

It’s a great company, with quality items I have been using them for years 😁

6 June 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

Rated 5 out of 5 stars

Really great company, with great customer service & good quality products at great prices.

I’ve been buying from Shure for absolutely years now and they are one of my favourite wholesalers. Their website is easy to use, they always have a great selection of products with new one’s arriving all the time and my orders are always shipped promptly and arrive quickly. Everything is always packaged really well to prevent damage while in transit & they also give a volume discount which is great

If I ever do have a problem with anything, which is very rare, or need help with an order, the customer service is great and any issues are always resolve quickly and efficiently. They’re really polite, friendly and professional

I would recommend Shure to everyone, whether you’re buying in bulk or just placing a small order, they’re a really great company so give them a try and you won’t be disappointed :-)

5 June 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

Rated 5 out of 5 stars

Good Product Range Excellent Customer Service

Have been purchasing from Shure Cosmetics for many years, excellent product range with constant new products added. Good pricing and excellent customer service. Would highly recommend.

8 May 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

Rated 5 out of 5 stars

Amazing wholesaler with friendly and…

Amazing wholesaler with friendly and supportive staff, I have been a customer for over 5years never had any issue, in fact friendly team always supported when needed, they have from A to Z of all makeup, cosmetics & hair care for all men women children’s ,
big thanks to Hasina & Jamin at sure-cosmetics, 5⭐️s

8 May 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

Rated 5 out of 5 stars

I’ve been using this company for many…

I’ve been using this company for many years and they are my no1 wholesaler for cosmetics and fragrances. They make my buying experience very easy and straightforward, are very helpful and any issues are dealt with asap. They work with you to provide the best service possible.

6 May 2024
Unprompted review
Shure Cosmetics logo

Reply from Shure Cosmetics

Thank you Very much for your business & support . . . . .

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look