SH Salons Reviews 

197
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Delivery was great except it arrived on a semi truck! This was a residential delivery and I asked the freight carrier specifically if it would be a smaller truck and was told yes. That should be discu... See more

Rated 2 out of 5 stars

Bed arrived the wrong color and requested an email back to address the wrong shipment and they just ignored me as other reviews have stated. Not much care into the company overall, as they don’t care... See more

Rated 5 out of 5 stars

After a disastrous experience at another salon, I was a little nervous to get my hair done at a salon. My fears were put at ease when SH Salons expertly brought back health and beauty to my hair. I lo... See more

Rated 5 out of 5 stars

This salon is above all others as Azi provides the best massaging shampoo in Houston. Easy check in or access to appointments, wonderful product choices that make a difference on fine hair, color trea... See more

Company details

  1. Hair Salon
  2. Beauty Salon
  3. Waxing Hair Removal Service

Information provided by various external sources

SH Salons were created on the belief that a hair salon, or in this case a collection of fine salons, are not only a part of the hair care industry, but are also a part of the fashion industry. They are home of the best hair services and retailers of so...


Contact info

3.8

Great

TrustScore 4 out of 5

197 reviews

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3.8

All reviews

(197)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Azi is hands down the best

Azi is hands down the best! She listens, does the best color I’ve ever had and will only come back to her. She cares about the health of my hair and works so well with me helping me get exactly what I wanted. I always leave her chair happy and with gorgeous and healthy hair.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

On-line order

I have ordered the “original formula” Sebastian hairspray from several places and ALWAYS gotten the new formula without the gold stamp-even though that’s what they advertised. However, SH was the first place to ship the proper product and in a timely fashion!

16 January 2023
Rated 1 out of 5 stars

I still have not received my product

I still have not received my product. If I would have known I would have to have been home to sign on receipt I would not have ordered from you. I rescheduled delivery, stayed home for the day and my package was not received. Beyond frustrated. Next time I'll forget the discount and order from Amazon.

10 December 2022
Rated 1 out of 5 stars

Buyers beware!!!!!

I’ve been in the hair industry for 20 years. I’ve used lots of salon equipment and put together allot of equipment myself over the years. I decided to get some new equipment this year and wanted to try this new hairdryer/processor. Taking a leap with the price (was more than I wanted To spend) but I thought it would probably be great quality being a more expensive item. When I received it, the instructions weren’t even in real English, could not understand Anything about them. Made no sense whatsoever! We figured out how to put it together on our own and got it on the wall and I have never seen something more junky in my entire life, it didn’t even work properly. The wall mount that they sent us was terrible and would not work at all with the processor. It was poorly made, cheaply made and definitely not worth the money AT ALL. I was extremely disappointed to say the least. I contacted the company by email and they told me they would give me my money back but I had to ship the product back myself. This cost me $125!!! I lost money taking a risk on this piece of junk. I will never buy from this company again,..I should’ve known better.

30 September 2022
Rated 2 out of 5 stars

Product failure

The end of the hose came off during a wash leaking massive amounts of water on the floor. Very disappointed I'm the quality of the product.

5 October 2022
Rated 5 out of 5 stars

Worth it

Not sure which location but I drove from Dallas to pick up my bowl and I absolutely love it ! If it had a water heater or something somewhere it would’ve really topped it off . I think I got my money worth though I washed a few heads . Just make sure you have gallons of water near to fill it and a bucket to deep the excessive water out

26 August 2022
Rated 5 out of 5 stars

Happy customer!!

I recently placed an online order with SH Salons for the very first time. Made me a little nervous since I'd never dealt with them before, but they carried a product in a travel size that's difficult to find.
I received notification that they shipped the products out and charged my card for those items.
My next notification.came.from their carrier, UPS. It gave me a date for anticipated delivery. On the anticipated date I happened to be home sick. The UPS truck pulled into the driveway and was parked for quite some time. After they left I went to bring the product in and there was nothing there! Later that evening I received another message from UPS that it would now be delivered the following day. Nothing happened. When I tried to track it, they were telling me that they couldn't give me current information on the delivery at that time. Very confusing. After a few days I emailed SH Salons and explained the situation. I didn't hear back from them, but almost immediately received notification that my products were being shipped out! I took that to mean they were resending since the problem was with their carrier. Days later I received 2 deliveries! One in the morning and one in the evening. Not hard to figure out which box contained the original products as the box was pretty damaged and the products were rolling all over the box.
Again, no issues with SH Salons, just issues with their carrier! Because they solved the issue and solved it quickly I would definitely order from them again! Happy customer!

16 August 2022

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