A prompt response to my query about need to change my address and billing details. Lions mane is a Shroomex product I use regularly and trust it’s quality
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See what reviewers are saying
The pills are so obviously under filled than previous. None of them weigh the same and something has seriously changed with this company. It was obvious to me that I was being lied to as well with the... See more
This is a standout product. It definitely feels like you're taking "medical grade" Lion's Mane. I was fully expecting to wait around a month before feeling anything noticeably positive, but within a f... See more
Company replied
An incredible range of products, magic brew being the star of the line-up however loving the lions mane caps. Super professional customer service, wouldn’t dream of sourcing such quality products from... See more
Company replied
Company details
Written by the company
Making the highest quality mushroom supplements - verified with 3rd party lab testing
Contact info
United Kingdom
- support@shroomex.com
- shroomex.com
4.5
Excellent
155 reviews
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A prompt response to my query about…
A prompt response to my query about need to change my address and billing details.
Lions mane is a Shroomex product I use regularly and trust it’s quality
3 April 2026
Unprompted review
Reply from Shroomex
Thank you for your lovely review, Susan! We are really glad we could help out quickly. It is also great to hear that you use Lion’s Mane regularly and trust the quality. That kind of feedback means a lot to us.
We really appreciate your support and thank you for choosing Shroomex! 😊
Sincerely,
The Shroomex Team
The pills are so obviously under filled…
The pills are so obviously under filled than previous. None of them weigh the same and something has seriously changed with this company. It was obvious to me that I was being lied to as well with the response.
27 February 2026
Red Reishi
I have been usinh Red Reishi now for 5 months, my sleep has become more settled and I find myself a lot calmer since starting these
18 March 2026
Unprompted review
Reply from Shroomex
Thank you so much for the 5-star review, Stuart! We really appreciate you sharing your experience with our Red Reishi.
I am really happy to hear that after five months your sleep feels more settled and you are feeling noticeably calmer, that is exactly the kind of steady support many people hope for. Let us know if you need anything! 😊
Best regards,
The Shroomex Team
Fantastic compqny and service
6 January 2026
Reply from Shroomex
Thank you for the kind review, Tomas! We are really glad you had a great experience with both our products and service.
Support like this means a lot to our team and keeps us motivated to keep improving. We appreciate you taking the time to share it.
If you need anything at all, you can reach out to us anytime. Wishing you a fantastic weekend!
Kind regards,
The Shroomex Team
ATE 10, DID ABSOLUTELY NOTHING AT ALL
Service, shipping and flavor all great, BUT, COMPLETE GARBAGE AS I TOOK THE WHOLE PACK AND IT DID NOTHING, ABSOLUTELY NOTHING. DO NOT PURCHASE, JUST A SCAM!!!!
18 June 2025
Unprompted review
Reply from Shroomex
Hello John,
Thanks for taking the time to leave a review.
We’ve looked into this carefully, but we’re unable to find any record of an order under your name. In addition, the description you’ve shared doesn’t align with how our products are supplied or recommended for use, which makes us believe this review may be linked to a different company or product.
We take all genuine feedback seriously and would always want the opportunity to help if something hasn’t worked as expected. If you believe this review was posted in error, we kindly ask that you remove or amend it so it reflects the correct business.
If you think there’s been a mix-up and you did purchase from us, please reach out to our support team directly with your order details so we can look into this properly and assist you.
Sincerely,
The Shroomex Team
This is a standout product
This is a standout product. It definitely feels like you're taking "medical grade" Lion's Mane. I was fully expecting to wait around a month before feeling anything noticeably positive, but within a few days I was experiencing a marked increase in clarity and word/name recollection. Really quite incredible. Another impact i wasn't expecting was improved sleep. This has been a gamechanger
8 December 2025
Reply from Shroomex
Thank you for such a thoughtful review, Mike! It is brilliant that you felt a difference so quickly. That clear-headed feeling and easier word recall is exactly why we do what we do. The better sleep is a lovely bonus too. Sometimes the body just says "thank you" in its own way.
We believe your supplements should be the real deal. That is why we use only mushroom fruiting bodies and no sneaky fillers. Hearing that your results match our promise means a lot to the whole team.
Thanks for trusting us and sharing your story. It helps so many others who might be on the fence. We are always here if you ever need a hand with your routine. 😊
Sincerely,
The Shroomex Team
Reply from Shroomex
Thanks so much for your kind words, Jonathan! We’re glad to hear you’re enjoying both the products and our customer service.
Your support really means a lot to us!
Sincerely,
The Shroomex Team
Guys My HPV Warts are GONE!!! (Parasite detox)
I used mix of Chaga, Turkey Tail and Lionas mane for 30ish days and my small warts down there disappeared. I am doing Parasite detox in the same time but not targeting HPV that was the purpose of getting shrooms from shroomex + imunity boost.
I'm over the moon honestly. Still in disbelief as I had to go to doctor to remove warts in the past.
Thank you!!!
1 November 2025
Unprompted review
Reply from Shroomex
Wow, Jan, that’s incredible news! We’re so happy to hear about your results and that our mushroom extracts could support you in this way. It’s amazing to know that your experience has been so positive.
Thank you for sharing your journey with us. It means a lot to hear how our products are helping real people feel better. Wishing you continued health and wellbeing!
Sincerely,
The Shroomex Team
Brilliant Lions Mane poweder
Brilliant Lions Mane poweder - really helps me to stay focused.
28 August 2025
Reply from Shroomex
That’s brilliant to hear, Charlie! We’re so glad the Lion’s Mane powder is helping you stay focused. It’s one of our favourites for keeping the mind sharp and clear.
Thanks for sharing your experience!
Sincerely,
The Shroomex Team
Great product. Great customer service
I like the product. They set out to provide high quality stuff and they don't compromise on that. They are not afraid to let third party labs test their product. And the customer service is great.
18 August 2025
Reply from Shroomex
We really appreciate that, Darren, thank you!
Quality and transparency mean everything to us, so it’s amazing to hear that comes through. Glad you’ve had a great experience with both our products and our team!
Sincerely,
The Shroomex Team
Fantastic products
Fantastic products, I’ve been using the coffee for around 8 months now and the capsules around 10 months. Both help with focus and the coffee tastes great. Delivery is also very fast.
9 July 2025
Reply from Shroomex
Thanks so much for sharing this, Stephen! It’s brilliant to hear that both our Magic Brew and mushroom capsules have become part of your routine. 8 to 10 months is a real commitment and we’re so glad they’re helping with your focus. And of course, we’ll take the Magic Brew tasting great as a win too!
It’s great to know we're making a difference. We sincerely appreciate your continued support!
Sincerely,
The Shroomex Team
Reply from Shroomex
Thanks for the review, Mohammad! Much appreciated. 😊
Sincerely,
The Shroomex Team
Superb company!
13 March 2025
Reply from Shroomex
Thanks for the kind words, Charles! We're so glad you're happy with us.
Here whenever you need us!
Sincerely,
The Shroomex Team
Does exactly what it says on the tin
Does exactly what it says on the tin. Feeling good...
22 April 2025
Reply from Shroomex
Short and spot on, we love it, Roger! We're so glad you're feeling the benefits. Thanks for the feedback and for being part of the Shroomex community!
Sincerely,
The Shroomex Team
Good brew no cognitive great taste
I've now been taking magic brew since January 1st and to be honest now that we are in may I've not noticed any difference in cognitive or being more aware but 1 thing I will say is having magic brew rather than a coffee its great especially with bovine collagen, great substitute if your allergens to milk or casein or coffee, I will not deviate back great brand 👍
1 May 2025
Unprompted review
Reply from Shroomex
Thanks for sharing your experience with Magic Brew, Marko. We’re glad to hear it’s become a great coffee alternative for you.
Everyone’s body reacts differently, and some benefits can take time or feel subtle. We appreciate your honest feedback and are happy you’ve found a product that fits your lifestyle.
If you ever want to chat about other options or how to get the most out of your supplements, just let us know!
Sincerely,
The Shroomex Team
great products and reliable deliveries
5 February 2025
Reply from Shroomex
Thank you for the awesome review, Ms. Eli! We’re so glad to hear you’re enjoying our products and that our deliveries are meeting your expectations.
We appreciate your support!
Sincerely,
The Shroomex Team
Top product
If i dont have my mushroom powder daily, from shroomex, i really do feel different. Top quality full of goodness. Great service. First class people. Highly reccomended
21 January 2025
Reply from Shroomex
We love hearing how much of a difference our mushroom powders make for you! That’s exactly why we do what we do. Thanks for the kind words about our quality and service, Storm! It truly means a lot!
Appreciate the recommendation and your support!
Sincerely,
The Shroomex Team
Reply from Shroomex
Thank you for the review, Shay! We’re so happy to hear you’re pleased with both our products and customer service. Your support means a lot to us!
If you ever need anything, we’re always here to help.
Sincerely,
The Shroomex Team
Reply from Shroomex
Thank you for your feedback, Matt! We’re glad to hear you’re enjoying the products. We’re currently working on improving our website to make managing subscriptions even easier for our valued customers.
If you need any help amending your subscription in the meantime, don’t hesitate to reach out — we’re here to assist!
Sincerely,
The Shroomex Team
Shroomex always manages to exceed…
Shroomex always manages to exceed expectations.
Great customer service.
Great products.
Loyal customer base.
What more could you ask for?
4 October 2024
Reply from Shroomex
Thank you, C U! We’re grateful for your kind words. It means the world to us that you’re happy with our products and service. We’re lucky to have customers like you!
If there’s ever anything else you need, don’t hesitate to reach out.
Sincerely,
The Shroomex Team
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