The Shredding Company Reviews 

469
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and streamlined service, highlighting the ease of ordering sacks and arranging collections. Many reviewers commend the helpful and friendly staff, from the drivers to the office team, who ensure a smooth process from start to finish. The prompt delivery of sacks and quick collection of filled bags, often with destruction certificates received the next day, are frequently mentioned as key positives. However, some customers noted minor issues with the ordering stage, such as not receiving initial acknowledgment of their order and payment or website glitches. A few other people also felt uncomfortable when hard drives and phones were not placed in a data sack, and one reviewer mentioned receiving only document sacks despite ordering a data sack.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as efficient, quick, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that items arrived... See more

Order

People report positive experiences with ordering, finding the process easy and straightforward, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys just make it easy for you. Ordering the sacks via their website is straightforward, they arrived within a few days, arranging collection of the full sacks was again simple and confirmed by... See more

Rated 5 out of 5 stars

Easy to order the sacks and all paid up front. Arranged collection when we were ready. Sacks were collected by a very pleasant young man and he explained I would receive the certificate of destruction... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

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4.9

All reviews

(469)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish and all questioned answered promptly. Also good value for money, we used 60 prepaid sacks and managed to clear a huge amount of paperwork for much less than other shredding companies had quoted.

7 October 2025
Rated 5 out of 5 stars

Very efficient

The service is very efficient. Buy the sacks, fill the sacks, tell them when they are full, wait a few days for collection. The destruction certificate arrives a day or so later.

There's no fuss whatsoever.

23 September 2025
Rated 5 out of 5 stars

A very efficient service

A very efficient service from the ordering of the bags, arranging collection and then their destruction. Had to re-arrange the collection date, which was not an issue and the gentleman that collected was pleasant, helpful and friendly. Would highly recommend.

16 September 2025
Rated 5 out of 5 stars

An excellent company to work with.

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly.
The young man who collected from us was equally courteous, friendly and professional.
Highly recommended. We will certainly be using this company in the near future again.
Tank you team Hill Company

5 September 2025
Rated 5 out of 5 stars

First time user

Bags turned up fine and it was easy to book collection on line. Certificate of destruction also arrived quickly. My only suggestion is i had to ask for a slot when the bags would be collected and it might be helpful if the comms said we'll be in touch when we can give you a slot or you had the ability to choose one when you picked the slot.

11 September 2025
Rated 5 out of 5 stars

Highly recommended!

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industrial estate.. I gradually filled a wheelie bin with confidential waste over 2 weeks and then it was all taken away! Marvellous.

4 September 2025

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