Showery UK Reviews 

4,473
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 291 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product, particularly the shower heads, noting improvements in water pressure and the effectiveness of filtration for softer hair and skin. Reviewers often highlight the ease of attachment to existing hoses and the beneficial flow settings, especially for those with low water pressure. The product is frequently described as delivering on its promises, with some appreciating the quick dispatch and recyclable packaging. However, a significant number of people were dissatisfied with the company's response time, reporting no replies to multiple emails regarding faulty products, returns, or order issues. Delivery service is another common concern, with many experiencing delays, lack of tracking details, and items not arriving as expected. Some customers also mentioned receiving products of poor quality, including flimsy items, damaged goods, or those that did not fit or perform as advertised, leading to frustration with the return process.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing disappointment regarding... See more

Quality

Customers consistently note ambiguous experiences with quality, with many reviewers praising the positive... See more

Response time

People report negative experiences with response times, with many reviewers expressing frustration over the... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers expressing satisfaction with quick... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more

Rated 2 out of 5 stars

My shower head stopped working. Water was spurting at angles all over and the water wouldn't cool down but would without shower head on. Sent 2 emails, no reply. Filled in the customer contact whi... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.2

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(4,473)

285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Product is high quality. Easy to use and change the filters. Company kept updating regarding the delivery. Will purchase again and will recommend as well

14 February 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID - they never reply to emails asking for a refund or exchange which is the complete opposite of what they state on their website. They also state to reply to all emails within 24h - also untrue. You have no way of actually speaking to someone s they do not provide a phone number. Cheap plastic tat is all they sell and you will be down £40 for the privilege.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Very poor cheap quality products.

Ordered a shower head that promised to improve water pressure. Head arrived and was extremely poor quality, even had a Chinese label in the box. Head cost £40 and is no more than a £10 TEMU one re-boxed and sold on with a massive mark up. Customer service is absolutely non existent. Promise a 24hr response, sent numerous emails and have been waiting over 3 weeks to get an answer to my refund request. I'd definitely avoid at all costs.
26/02. Finally got a partial refund after weeks of emails. First I was offered £20 and I could keep the head, as they say they cannot re-sell used goods. I refused and was then offered £28 and could still keep the head. Said I didn't want the head and requested a full refund, so then Showery said I could return the head at my expense and they would have to examine it for damage and see what refund would apply. 100% guaranteed they'd say it was damaged and offer me a partial refund, so I said I'd settle for a £30 refund just to draw a line under the issue. Can't stress enough how poor this company is. A friend has an absolute identical shower head he got from Tic Tok for £6.99. Showery must have a 450% mark up these cheap Chinese items. Wow!!!!

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Seems like a scam - order from elsewhere!

I ordered a new shower head that still hadn’t arrived after four weeks despite the tracking update stating that the parcel had been delivered. I emailed Showery numerous times and it took over a week for them to respond each time. After weeks and weeks of chasing and no resolve I threatened to report showery to trading standards (I only thought of doing this because of a reviewer who had a similar issue - thank you). Only after this did they reply and agree a refund. It was hard work and I almost gave up - I think of all the other people who have been ripped off because of the same issue.
Failing this, I was looking into starting a chargeback process with my bank, but this will have been difficult as I had received no other details apart from an order number. I do not think this company is UK based and I’m not convinced that it’s legit.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a shower speaker and a bath…

I ordered a shower speaker and a bath mat from Showery.co.uk.

The waterproof shower speaker arrived damaged. The casing which is supposed to be sealed tight (clamshell) was not and the wiring was exposed, not very ideal for a waterproof speaker. I emailed the address provided expecting a reply back and a new product sent out within a few days. How wrong I was, several emails have been sent out, I’ve not had one reply back. Don’t use this company, there obviously a shady business dealing with substandard items. It’s strange how they replied back to me using the same address when I had a question prior to my purchase. 100% dodgy company, stay away!

10 January 2026
Unprompted review
Rated 1 out of 5 stars

The product is cheap and doesn't work & they don't reply to you

The product is cheap and doesn't work to improve pressure. I have emailed them 3 times. The first because it took over a week to get delivered, and then 2 because I want to return the item – it's just awfully cheaply made and makes the pressure worse.
Still nothing from them in response - I wish i read the other reviews about this company before placing an order.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Before Christmas I ordered one shower…

Before Christmas I ordered one shower head at the price of 59 pounds , arrived after New year and once installed I saw no improvement in shower pressure , so I emailed showery, they replied to send a video with it working, in order to guide me and proceed with my request of return , i sent the video and asked for the return refund as I was told after I would send the video they will be able to proceed with my request , never heard from them since, the product is worse than my 5 pound old shower head

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Super shower head.

Super shower head.
The water pressure is pretty low here. But with my new shower head (the one with beads in it). I can now enjoy a much stronger water flow. And my skin is not drying up as much as it used to.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Initially I was disappointed when my…

Initially I was disappointed when my shower head came, as the coating was not finished to a good standard. I emailed customer service and they sent me out a complimentary shower head.
There was no quibbling just a very apologetic email. And within a few days I received my new one and I didn’t have to send the other one back.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Straight forward website

Straight forward website. Clear and informative. Waiting for my showerhead to arrive before I can review it but if its as good as the website then it'll be 5 stars again.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Super company to deal wiyh

Although original shower head did not show improvement. Another one was sent free of charge and without quibble.They were very helpful and pleasant to deal with.

18 December 2025
Unprompted review
Rated 4 out of 5 stars

The shower head it's self is brilliant

The shower head it's self is brilliant, with my old shower head the pressure was terrible and the water kept going cold, the pressure is a lot better with this new one, it has gone cold a couple of times but nothing to complain about it it keeps doing it I think the problem could be the boiler but overhaul I'm happy

4 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look