While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift Shop
  2. Alternative Financial Service

Written by the company

Digital Gifts Reimagined. Life is full of mini moments that deserve gifts. Good ones, like birthdays and promotions. And bad ones, like running late and break ups. Whatever the moment, there's a Shout for it! Send instant, digital micro gifts like coffee, drinks and more. Shouts are easy to send, and even easier to spend.


Contact info

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FRAUDULENT

I ordered a gift for my mother. When I track item it says not available and when I click on view order it say link no longer available. I've sent 3 emails with no response. Will be disputing the charge with my credit card. 100% fraudulent company

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Can not activate my card or log in most…

Can not activate my card or log in most of the time. Have contacted them via email for over a week with no response. Would not recommend. Lack of response and glitches with the app means I would not use.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

No help or support

Company has locked some accounts with no help or responses. Can no longer login into the Biz account and there is significant money deposited. No phone number to call. Money has been refunded to the card but never added to my account.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t use this site —- they deny the 3x…

Don’t use this site —- they deny the 3x emails sent to them while I have proof and then after I submit via their website due to no response to my other emails… they took my money and refuse to return it -

Fraudulent and unprofessional thieves

Don’t do it

17 March 2025
Unprompted review
Rated 2 out of 5 stars

Easy interface, exhorbitant fees

The interface is easy, but I was left with a sour taste when I was charged $3.80 of fees to top up my card with an extra $18 (21%!). They also only allow topping up with round numbers. Let's say you spend your gift card over 2 purchases and need to top it up to use the remaining balance, Microgifts will end up making their money with really high fees and keeping the change from your top up with a baseless rule about round numbers in a digital world. This would add up to their bottom line over hundred of thousands of transactions.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Easy As.

Company used this as part of a way to allow employees to enjoy a virtual event. It was easy to set up and use.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Great app and awesome team

Great app and awesome team, really appreciate the execution of this. I send shouts for tonnes of things, paying back my roommate from groceries, as a token of appreciation for work done, or as birthday prezzies!

16 September 2021
Unprompted review
Rated 2 out of 5 stars

Beware your money may get lost

I sent a Shouta and my friend didn’t receive it and there is no functionality for me to resend it or retract it. It’s so difficult to connect with them. I have emailed customer support 5 days ago and still haven’t heard from them. So they’ve basically just taken my money.

19 April 2021
Unprompted review
Shouta logo

Reply from Shouta

Hi Paul,
Thank you for letting us know you've had an issue with Shouta. This is definitely not the experience we want to provide to our customers. We will attempt to contact you asap to resolve this with you.

Rated 5 out of 5 stars

Love this app!

Love this app! Can send my loved ones, far and near, a coffee to let them know I am thinking of them 😊

19 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look