Shore Excursions Group Reviews 

I thought I had booked an excursion a week earlier, but never received confirmation. I had to re-book a different excursion, but it wasn't much different, but a little less in price. I do believe it's for the same location, with a different name, that I went to 17 years ago on my first and only other cruise.

We booked this outside of Royal Carribbean Star of the Seas, which docks at the Coxen Hole port. This port small and has a short, but slightly confusing pathway to the meeting spot. But people were friendly and guided us to the man with the Christopher Tours sign. We were told to get there 1 hour after docking, yet when we arrived they said we were late. No matter, they had our name and had a second driver waiting for us. Although, my guess is that if two ships come to port at different times it creates a difference in arrival. Also, it seems that they are prepared to whisk you away if you come right away off the ship. The van was comfortable with AC after walking about 1-2 blocks through the crowds of town outside the port. Our driver, Robert, took the time to point out all the buildings around the towns we passed through and provided plenty of history about the island. He knew a lot and was happy to answer questions. Our first stop was the animal sanctuary which let you hold guinea pigs and two large birds, as well as let monkeys jump on your head/body. You can pet the sloths and let them wrap around you, but you can't hold them in your arms. The sloth female was really interested in wrapping around me. The monkeys are mischievous and like to reach in your pockets and jump on your head, which is fun. We spent about 1 hour here. They have locals selling some food and fruit if you bring cash. Then to awesome ziplining where we stayed for about 1 hour without lines. Some lines we rode solo and others in tandem. Sometimes tandem with staff just to ensure we made it to the other side. My age 9 and 12 kids loved it and the views of the canopy were lovely. Snorkeling came next soon after. They provided fried whole fish, fried chicken, or garlic shrimp options with coconut rice and plantain chips after you got back from the boat. Bring cash for drinks or any other food from the menu + tips for the snorkel guys. Snorkeling was great. The lead guy pointed out a stingray hiding in the sand, helped us hold conch shells and starfish, and helped my youngest with her mask and back to the boat early. The mask, snorkel and fins were in good shape but the mask doesn't really fit a kid face, so consider bringing your own for kids. The variety of fish was very good. It took about 30 min to get back to the cruise port with less traffic upon our return than we saw on the way out. However, we're told that this side of the island has less crowds than the other side for all activities. We made it back to the boat by 3p after starting at 10:30a. If you get worried about time, you can skip the included meal and eat on your ship.

The excursions was longer than 3.5 hours it was fun. We didn't have any time to check out the island since the excursion took up all our time. This excursion took 5 hours. We had to go back on our ship right after. My husband was really mad about this. I guess David the guy running your excursion had to move things around due to people being late from another group. Which pushed the time for our group to go later in the day. He moved our excursion to going on the bottomless boat last. We were supposed to go on it first, then do the rest of the things after (Ex shopping, the Glass blowing shop and the Tequila business).

Slow working booking. No support. The 1-866-yyy-yyyy number provided is always unavailable. Overall, it was an unpleasant experience... altough, I have offered a score of 3/5 maybe it should have been 1.5/5... Very unpleasant experience, NOT SATISFIED AT ALL!!!

I believe we were charged twice for admittance to the park

Easy to make reservations.

Well organized site with a wide variety of options, all reasonably priced.

The company of Shore Excursions Group provided super fun excursions my sister and I attended to while cruising the Southern Caribbean January 4 to 18 of 2026.
Dealing with this company for any questions/concerns we had provided immediate response with no delays. I am impressed and will book again with this company.

The website was confusing regarding currency. It defaulted to USD after I had picked a different one.

Site easy to navigate and see what excursions are offered.

Easy to use. !

So far… the booking process was very easy and the low fee for a refund if we get sick or other issues was another reason why we booked the excursion.

It was easy to find the excursions each day. Clear details of the tours.

Easy to use website! beautiful pictures and descriptions. great prices and excellent reviews

I was a little overwhelmed just because there were so many excursions!! That wasn't your fault though!!!

As advertised, booking was easy and straight forward. It is great to have the reassurance that has traditionally come with booking through the cruise line. Shout out to Ben and David for their recommendation of your site.

Very easy as it links your cruise itinerary to the excursions available by day and you can easily find start times, duration so you can plan your day. Easy to choose, easy check out, clear pricing, it's great!