Shopy Vision Reviews 188

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the products they received, often highlighting good quality and functionality. Several people found the products to be awesome, nice, or very good, with some specifically praising sound quality or battery life. However, a significant number of people were dissatisfied with the customer service and response times. Many reported issues with receiving defective, wrong, or used products, and found it difficult to get their concerns resolved. Customers frequently mentioned a lack of support, unresponsiveness to calls and emails, and rude interactions with customer service representatives. Some customers expressed strong concerns about the company's practices due to these issues.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery. While some customers praise products... See more

Quality

Users describe ambiguous interactions with quality. Many customers report receiving defective, damaged, or... See more

Order

Consumers find order experiences to be ambiguous. While some customers report successful orders, such as a... See more

Response time

Customers experienced significant dissatisfaction with response times. Many reviewers reported that their... See more

Customer service

Reviewers mention negative feedback about customer service. Many customers report that support agents are... See more

Based on these reviews

Rated 3 out of 5 stars

I am not sutesfied this product My Order and My Received order product Colour MissMatch


Company details

  1. Electronics Store
  2. Electronics Company

Written by the company

Shopy Vision is an Electronics Online Shopping E-commerce Website of Multiple Branded Items from all over the world. Get the 100% Original Products, Best Deals & Offers on Shopy Vision.


Contact info

3.1

Average

TrustScore 3 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer support

I've order Samsung Guru Music 2 SM-B310E Keypad Phone - White, but they delivered Blue color. I raised the concern through their official email ID, I didn't get proper response. It is not good to buy with them . It is waste of money and time.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy any product customer service…

Do not buy any product customer service is too worst they donot respond to the issue they keep on saying we will raise the issue but no response till date.

I ordered fpods but they delivered wrong product which is cheap in quality and price.
They are not replacing or taking return.

My genuine request to don't buy from these scammers.
Customer service ladies are recruited from cheap mentality level they disconnect call intentionally and donot respond to further calls

25 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM - THIS IS A SCAMMERS WEBSITE FROM SHOPY VISION APP, AND FIREBOLT PRODUCTS FROM FLIPKART, AMAZON ANY APPS DON'T BUY THEY WON'T GIVE OPTION RETURN AND REPLACEMENT
FRAUD - Received Wrong/Defective Product
I placed a order for Firebolt oracle smart watch black color. But, I have eceived white color with a scratch and damaged, defective used piece got looks like old watch no warranty cards in box no sim tray provided it missed. Charger wire also looks very dirty looks like used one. Customer support asked me to send a unpacking video which I did. They never responded after that. If call them at+91-922050xxxx they just ask my order number and pretend for sometime that they are doing something and will tell me that they are gonna respond to my email. I literally followed them for a week and then lost the hope. VERY VERY BAD EXPERIENCE. I never experienced this before with any other e-commerce website. I was searching how to compliant or take an action on them. Appreciate if someone can help me on that. I found this on google and thought of expressing here. PS: Lesson learnt: Do not place orders on any new or unknown e-commerce website falling prey for their offers
* FRAUD WEBSITE****

THIS IS A SCAMMERS WEBSITE. THEY WILL SEND YOU OLD USED PRODUCT AND WON’T EVEN RETURN IT.

I purchased a firebolt oracle from shopyvision called me and asked whether they should ship the watch to which I double checked that are you sending a new watch or refurbished or old phone to which they replied that it will definitely be a new watch. Upon receiving it I created an unboxing video, and when I saw the watch it had scratches on the screen it was clearly a used phone. I immediately tried to reach out to them on phone and WhatsApp and they reply I should send the email and video to customer support. I sent the email and they replied that it is a new phone. I tried follow up 2-3 times and didn’t get reply to it.

I HAVE RAISED A COMPLAINT WITH CONSUMER FORUM AND WAITING IF THEY CAN HELP.

BUT NEVER EVER BUY WITH SHOPY VISION, THIS IS A CHEAP DELHI BASED SCAMMERS SITE.
Again I buyed from Flipkart app same firebolt oracle smart watch same issue happened I have received wrong colour and defective piece so don't buy from any app firebolt products I lossed amount
FIREBOLT PRODUCTS ARE SENDING DEFECTIVE PRODUCTS ONLY IT WILL NOT CONNECT TO QR CODE SCAN TO APP VERY VERY BAD SERVICE AND BAD BAD PRODUCTS

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic service with no accountability

Purchased a Jio phone on 23rd March and it turned out to be defective from the first use. Mic of the phone is not working. I reached out to the customer support executive over phone call to raise complaint, they started asking for unboxing video. However taking video during unboxing the product is nowhere mentioned in their terms and conditions and I communicated the same over the call. They simply said they cannot do anything. Despite of asking them the address of service centers, their response was same. they are selling fake and defective products and its a scam they are doing with people. I regret purchasing from this site and suggest not to buy anything from shopyvision.com.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

I purchas d a samsung 1207 keypad phone…

I purchas d a samsung 1207 keypad phone and it was a defected item that i received, I did tried multiple times for exchange but these guys they just take money and do not provide any exchange or replacement.
Its a kind of scam they are doing with people

14 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look