ShopVidi Reviews 510

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and authenticity of the products, often highlighting specific items like blind boxes and keychains for their excellent condition and appeal. The ordering process is frequently described as smooth, reliable, and easy to navigate, with many appreciating the wide variety of unique and trendy items available. Reviewers also commend the fast shipping and careful packaging, ensuring products arrive in perfect condition. The customer service is consistently lauded for being helpful, responsive, and proactive, with many individuals singling out specific representatives for their exceptional support and communication skills. However, some people mentioned wishing for clearer information regarding synthetic materials in products, as it can be confusing for customers. Additionally, one reviewer reported receiving an order with missing and damaged products.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality and authenticity of items, such... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, responsiveness,... See more

Quality

Customers consistently note positive experiences with quality, with many items arriving in perfect condition... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the ordering... See more

Customer service

Customers consistently report positive experiences with customer service, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been buying blind boxes from Ann Lopez at Shop Vidi. Her recommendations have been excellent and sold through quickly. She recently recommended PEPPER JOY and it has sold as fast or faster tha... See more

Rated 5 out of 5 stars

We started using Shopvidi this year and their blind boxes have opened up a whole new product category at our shop that has been selling very well. They do a good job of carrying products that fit curr... See more

Rated 5 out of 5 stars

We’ve been buying direct with ShopVidi for several months. Our account rep (Nina) has been great. She’s extremely fast and responsive to our messages and helps to get us the answer’s we’re needing in... See more

Rated 5 out of 5 stars

Shop Vidi gave us the opportunity to try out Baby Three blind boxes with our customers, which was fantastic! We are expanding this category in our business and it was really helpful to see what peopl... See more


Company details

  1. Wholesale Market
  2. Anime Club
  3. Collectibles Store
  4. Doll Store
  5. Model Shop

Written by the company

ShopVidi - Wholesale Like a Big Box. Your One-Stop Shop for Wholesale Trendy IP and Branded Lifestyle Goods. ShopVidi specializes in providing a seamless B2B wholesale platform for trendy IP and branded lifestyle goods. Our core focus is on designer toys and blind box products. With a vast selection of high-quality, authentic merchandise, we help brands and retailers access the hottest products on the market with competitive pricing and efficient logistics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

510 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Review from a SKEPTIC

Review from a SKEPTIC. So... I got contacted by a random advertising email. My business does pop up events and our next theme was blind box theme so I looked all over to try to secure some popular products like Labubus. After reading shopvidi reviews on trustpilot, that convinced me to pull the trigger. I placed rather large orders with the help of Sarah Jane. She did manage expectations up front explaining the Labubus are not at their local USA based warehouse, but rather on backstock and would be coming from China therefore taking longer than their usual 2 week delivery window. I paid and waited. After some weeks, and a lot of skepticism, my massive shipment of over 80x cases of labubu products arrived in perfect condition. Everything was well packed, organized, and most importantly AUTHENTIC POPMART. Although the shipping was understandably long, the product/price/service were all good. I would easily recommend shopvidi as a legit supplier to any other business owners. Sarah Jane is very helpful every step of the way. My only advice is to be patient and expect a small delay in receiving your goods (not shopvidis control, but perhaps the shipping carriers).

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Worked with Sarah on my first purchase. Everything went smooth. Products all arrived. Sarah kept me updated through my whole order. Would not hesitate to order from again.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

My Brand Manager

My Brand Manager, TJ Marlins and shopvidi have done it once again. This is my second reorder of SmartPet with them. Easy to order, quick shipping, and items were securely packed!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Shop Vidi has been incredibly easy to…

Shop Vidi has been incredibly easy to work with. They have been very attentive and resolved issues very quickly..
My personal sales Rep Sarah Jane has really fast follow through and has beed. Very trustworthy.
Shop vidi has really helped us grow out blind box department!

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Baby Three collectibles

Shop Vidi gave us the opportunity to try out Baby Three blind boxes with our customers, which was fantastic! We are expanding this category in our business and it was really helpful to see what people were interested in. The product came quickly and was in excellent condition. Highly recommend working with them.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Beauty supply manager

We have the nails try out our customers seem to like it and facial towels they like them too you do have a interesting product I’m looking forward to work with you thank you

18 June 2025
Unprompted review
Rated 3 out of 5 stars

BunCuddles

I love ShopVidi and have had excellent results with their blind boxes. I received a trial BunCuddles Cute Bunny & Long-Legged Bunny Keychains and they are super cute and super soft! My only complaint is that I wish it were clearer that the product is made with synthetic materials. They are cruelty free and synthetic but they feel so much like real fur! People aren't always believing me that they are not real animal fur.
Edit: I just received further confirmation from ShopVidi that they are indeed real animal fur. "artificially raised and environmentally-friendly dyed". It should not have been this difficult to find out this important information.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Loving these Nelko printers!

We tried a sample of the Nelko label printers which were so awesome to try out, and our rep, TJ Marlins, was so helpful and accommodating with all of our needs! The Nelko printers will be a great, and fun back-to-school item, this Fall, especially considering that they are rather affordable! Thank you!L

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Blind Box & Collectables

🌟 ShopVidi.com & Nina – 5 Stars!
Working with ShopVidi.com has been a fantastic experience for my small business. Their platform is easy to navigate, their wholesale selection is thoughtfully curated, and the entire ordering process has always been smooth and reliable.

A special shoutout to Nina, my sales rep — she’s been incredibly helpful, responsive, and genuinely invested in my shop’s success.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy & Professional label printing

I've used the portable label maker to print tags for multiple items around our gallery. It's quite handy for not having to run back and forth to a stationary printer and it's really easy to operate. Makes things look clean and professional.

23 June 2025
Unprompted review

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