Shopuk Billieeilish Reviews 

11
TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

11 reviews

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2.0

All reviews

(11)

1 review in the last 12 months

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Rated 1 out of 5 stars

I’m really disappointed

I’m really disappointed. No matter how many times I order, the chains always arrive broken. I’ve tried several times, but the problem keeps happening. I feel like I’m not being taken seriously as a customer. I just want to receive chains that aren’t damaged this has been such a frustrating experience.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Don't ship vinyl records in THIN CARDBOARD envelopes!

Here's an idea, Universal. Don't ship vinyl records in FLIMSY cardboard envelopes! Vinyl shippers exist, you've used them in other countries (the DE store for instance) but in the UK you ship them out as if they're a cheap SD card from Amazon.

Limited Edition runs on vinyl should be shipped CAREFULLY. They didn't even label the envelope as fragile. Be very careful when ordering from this store, don't be swayed by the fact this is an official store front because the people that run it at UMG, don't remotely care for you OR the artist they represent.

8 March 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 13 th of July and still…

Ordered 13 th of July and still waiting, sent lots of emails didn’t get any answer . My daughter paid from her own money that she was saving for long time, very disappointing! Do not waste your money and time, do not order! #BillieEilish #Scam

27 December 2023
Unprompted review
Rated 1 out of 5 stars

Don't Order, Disgraceful Customer Service!

Placed pre-order in July for a Blohsh Pendant necklace which should of been delivered 20th October but still waiting, also waiting for a second order for a Blohsh Red necklace that was due 15th December. Customer service won't respond. My daughter's birthday is today & we haven't got her present to give her & she's devastated as she requested it. I'm surprised Billie Eilish is associated with this scam.

15 December 2023
Unprompted review
Rated 1 out of 5 stars

What an absolute rubbish store

What an absolute rubbish store. Ordered from here for Christmas months ago and still have not received my order. Customer service is next to non existent and when you do eventually get an email it couldn't be less helpful. Avoid this store if you actually want what you order.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Awful I ordered in June and I am still waiting and they won’t reply to my emails

18 December 2023
Unprompted review
Rated 1 out of 5 stars

The worst customer service ever

The worst customer service ever, reply to email in 2 weeks
Waiting already for my order 2 mouths
Small upade after 3 mouths of waiting: THE JUST CANCELL MY ORDER!!!! What ??? Never buy any staff from this store

27 December 2021
Unprompted review
Rated 2 out of 5 stars

Horrendous Customer Service

Horrible customer service; takes a month or longer to respond to inquiries. They also delay items and don’t even tell you. Packaging of breakable items like cassettes or cd‘s is really bad (thin plastic envelope, sometimes not even bubble wrapper).

27 February 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!!

SCAM!!!!!!! Over two months before I got (some of) my order, and its cheap material, small, discoloured... Expensive and poor quality. Made in china. SO disappointed!! Stay away!!!!!!!!!

25 February 2021
Unprompted review

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