ShopstaReviews 

Excellent customer service.
The delivery was quick and I received the package 24 hours after purchasing the product.
The product is very good quality and bargain for the price.

Excellent supporting service.

Megan helped me very quickly with a logistic issue. Thank you.

Usually not writing reviews, so take it as a compliment ;-P

Fist class service and ultra helpful would deal with company again

When the headphones we had purchased stopped working in one ear, we contacted Shopsta who immediately helped, talked us through sharing a video to report the issue, and then sent a replacement swiftly.
The agent we spoke to was really helpful, understanding and polite and the replacement was swift.

I wish i would have read the reviews before ordering. The quality of the headphones is really low. It was directely sent from China, which wouldnt be a problem actually. But we want to send the headphones back because the quality is really poor, but Shopsta is refusing us to give a retour label. A webshop with a good customer service should and will always do this. So please never buy from this webshop

Don't buy, they sell cheap stuff and ask a lot of money and they buy it from China, it's Ali express quality, please don't buy fro them

Part 2 ,I can't return because they never respond , and sending it back is 85 euro, headphone 119 euro so now I'm in the position that it's not worth sending back, the company is in holland but can't send it back to the adres in holland, don't respond with a stupid answer please !

Despite a long delay in receiving my item i was treated well and received an additional item as compensation. Customer services were prompt in dealing with my issues.

I ordered 3 cordless table lamps and one was unfortunately broken on arrival. I emailed this company who immediately put a replacement in the post and on a faster delivery! Really impressive. Thanks!

Brilliant website shop and excellent customer services Megan customer service went above and beyond we strongly recommend

Company seems to really care for their customers. I would recommend their company solely based on this alone. You won’t find another seller with the customer service this company provides.

Great customer service! Helped with all my queries. Would recommend.

Hi guys I just received my new headphones OneOdio series A10 a couple of days ago I was quite anxious about them reading as many reviews I became quite familiar with the features it provides , one things I found remarkable about these so called experts ( most of them really are ) was they talked a lot about the quality of the sounds the unit provide , talking about the lack of EQ app,but I have to admit I use my headphones with Spotify and the EQ of it really enhanced the sound experience to a limit that these guys don’t mention , the unit doesn’t need an EQ app all it needs is user knowing how to get the best of your music experience using what the music providers offer , my personal experience and conclusion is they are a great unit quality and price wise I absolutely enjoy them, so many many thanks guys and keep up with the great work you guys do

Great after sales, had an issue with a microphone on a headset. Sent a replacement immediately once the issue was raised. Would highly recommend.

Don’t buy from this company, they refuse to refund faulty items.

I bought a gaming headset for my grandson and he absolutely loves it!! I will definitely be buying again from Shopsta. Prompt delivery,, really decent price and very good quality

Having used Shopsta for a few home goods products (office chair + desk). I must say that they offer a great service. Usually get tracking numbers within around 24 hours and delivery within 1-2 days via Yodel and DHL. Customer support has always been friendly and I’ve been replied to within a day or two. Can’t speak for how competitive their pricing is as they had the perfect products I was looking for so I just hit the buy button. Overall, I would recommend Shopsta and will be going back to buy some more stuff when the time comes. I’m fed up of using Amazon and I’m glad I’ve found another website to use which offers a similar service.

Thanks for such a great buying experience. My son who has learning difficulties was after a pair of noise cancelling headphones. After some research, I came across a pair I thought he would like on Shopsta. I purchased them and they were shipped the next day and arrived in about 3 or 4 days (I'm not quite sure exactly). The headphones were perfect and my son absolutely lovd them, it made his anxiety much better and he was much happier. To mine and his disappointment, the headphones became unresponsive with the bluetooth connection and had issues at around the 4 month mark after receiving them. I contacted Shopsta customer support team via email and after a few back and forths with Megan at customer service, I provided a video showing the issue clearly and proof that it was faulty. This was really easy and I appreciate that i didn't have to faff around with printing a return label and organising an exchange. The video was sent off to the manufacturer and approved within a couple of days. They then promptly issued a replacement to me and it was received in about a week. My son is over the moon. wow what great customer service I've received. I hadn't heard of Shopsta before but to be honest I will be shopping here again and again. It's nice that a company can stand behind it's products they sell and not just pass the buck and leave you out in the rain. Fair play to them and thank you to Megan who definitely deserves a raise!!!

Costumer suport not even answered to email after 3 days ,my order is not dispatched yet .I will cancel by PayPal I see now whay because is coming from China ,should arrive between 3-7 working days ,impossible if after 3 is not even dispatched, no tracking no ,just awful ,after replay on Trustpilot please don't lay I received my order after 8 working day and just cheep CHINA products. I don't recommend your company never.AVOID AVOID AVOID AVOID

Although I initially received a faulty product, the customer service and follow up support was excellent.
The response from Shopsta was immediate and helpful and replacement shipped directly.

I ordered a drone for Christmas for my son. We only got to try it out after New Year only to discover that one of the motors was faulty. I despaired knowing that getting stuff returned online can be a nightmare and didn't look forward to the to and fro of trying to organise it. We'll I could not have been happier with their response. Within an hour of me sending an email I got a response asking for a video of the fault and a commitment to replace the machine in its entirety. Megan was stellar and has now organised a replacement machine which has been shipped and all done in super quick time. I am.so very impressed and will not hesitate to shop with them again.