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The Shirt Plugs Reviews 

362
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers had a great experience with this company. Customers frequently commend the excellent quality of the products, noting the authenticity, feel, and overall craftsmanship of the jerseys. Many people also appreciate the responsive and helpful customer service, which often resolves issues efficiently and provides good communication. However, some customers experienced significantly slow delivery times, with orders sometimes taking weeks or over a month to arrive. A few others found customer service inefficient or dismissive, and some reported unreceived orders or incorrect sizing. Additionally, a small portion noted specific quality problems, like deformed collars or bad custom prints.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers describing the products as high quality,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast delivery and good... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a willingness to... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the prompt, helpful, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I guess most importantly, the jerseys are very good quality. The disappointing factor is the website says you will receive your items in 7-14 days from order date. It took almost a week itself for the... See more

Rated 5 out of 5 stars

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and... See more

Rated 5 out of 5 stars

Took wee while to come but honestly worth the wait, qualty of Napoli shirt great & great service from #Shirtplugs also, will def' be purchasing again in near future... 'Highly recommend'

Rated 5 out of 5 stars

This business has an amazing customer support team and great product (soccer/football apparel). My order was misdelivered, totally the parcel carriers fault. As soon as I reached out to shirt plugs, t... See more

Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.

Contact info

4.0

Great

TrustScore 4 out of 5

362 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(362)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very high-quality products

Very high-quality products, made and packaged with care and backed up by the live chat feature on the website which is responsive, accurate, and provides peace of mind. Highly recommend.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

The shirt plugs are goated

The quality is amazing, the prices are too and now they selling footballs? It's the best site I've seen in years much love and thanks for the shirts 🙏

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Blown away by the quality from The Shirt Plugs, if you are looking for modern pieces or classic gems, they have you covered! Best selection out there, will be ordering again ASAP

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and the customer service is fantastic. I’ll definitely keep ordering more! 😊

18 September 2025
Unprompted review
Rated 5 out of 5 stars

These kits are absolutely phenomenal

These kits are absolutely phenomenal. I ordered 3 retro Roma kits from the 90s and these are faultless, perfectly and professionally made at a price that I don't have to mortgage my house to buy. 10/10 will be buying again.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Would buy again!

Amazing shirts, stand out communication and overly happy with the experience including shipping.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Another delighted customer!

Just received my mystery retro subscription yesterday and it was definitely worth the wait, I unwrapped a beautiful AC Milan 97/98 jersey and I was not disappointed. I had looked everywhere to find a company that did a retro subscription so I was delighted to stumble across these lot! 100% would recommend to anyone who loves retro football shirts and I already can't wait for next months one!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Class shirts

Class shirts. Delivered quick. Wasn’t sure whether to go with the size advice but glad I did as they fit perfectly for me ordering a size bigger than I usually would

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Look no further for your retro tops

The best place for retro shirts on the internet from a lover of all things retro…ordered a Roma 3rd too from 91/92 season….quality and fit is top drawer, will order of site again 100%…range of tops is also unbelievable

10 August 2025
Unprompted review
Rated 5 out of 5 stars

The place for a beautiful jersey from the past

Ordered several shirts and in one word fantastic, good quality and a wide choice of many shirts from the past. Quick response on Instagram to requests for a shirt (Jamaica away 1998), which was posted in the webshop the same day.

The Shirt Plugs is the place for anyone looking for beautiful shirts from the rich football history!

8 August 2025
Unprompted review

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