Remi Reviews 1,138

Remi has been nothing but amazing the shipping is fast and the staff is so so helpful i have been a happy remi coustomer since 2017 and they are AMAZINGGG i recomend everyone i know to them and the cost is resonable!! thank you remi for protecting my teeth with your mouth gaurds!!

I’ve used Remi for a few years, and it’s completely transformed my sleep! No more morning headaches, and I feel so much better knowing my teeth are protected from grinding long-term. The whole experience was super easy, and the subscription makes it effortless to get fresh guards and recycle the old ones.

My Remi mouth guards have significantly helped protect my teeth from grinding during my sleep. They have also reduced the jaw/mouth pain I have previously experienced. All of my email interactions have been pleasant and they are always quick to reply.

Company is very much legit. However, they raised their prices significantly this year and I didn't receive any warning about the raised prices. Furthermore they say they give a heads up email before a renewal but I have never received one - I just find out after my cc has been charged.

The ability to select the thickness of the night guard is helpful, especially if you are a heavy grinder.

I love my Remi mouthguards. I ordered them to help me not grind my teeth at night. They have different thicknesses to choose from, very comfortable. Great company. I highly recommend.

I’ve been using Remi for a few years now and it’s made a huge difference in my sleep quality! I no longer wake up with headaches and I feel at peace knowing I’m protecting my teeth from grinding as I get older. The process was super easy and I love getting my new ones as a subscription so I know when it’s time to recycle my old ones.

Great company! Have been using this company for years and their products are consistent, comfortable (night guards), easy to order, fast shipping, and overall great staff to work with if you have any questions at all.

My personal experience with REMI has been horrible. They will NOT respect any cancellation emails. I tried 6 months ago, and I tried again today - now they claim "There's a $40 fee to cancel your subscription" - Really? That was never in the terms when I signed up, so you just decided to randomly add that? Don't bother calling. No one will pick up. If you email them, they just try to divert you to pausing your subscription instead of cancelling. I would strongly advise anyone considering REMI to search elsewhere. Any company that relies on subscription tactics, hoping people wont/cant cancel clearly isnt in the business of making products they stand behind so much as they are in the business of gimmicks (again, in my personal opinion)

This company is the worst. They say they will cancel your subscription, but only after you pay them $$ to do so, then 6 months later you find out they never canceled it in the first place. Worst company morals I’ve ever seen. Completely unethical. I wouldn’t recommend them to my worst enemy.

I have been pleased and impressed with my Remi custom night guards. Some of the benefits in my opinion are, guards that are custom fit, assuring comfort; they are thin yet durable; easy auto replacement at an interval you can choose (recommended every ~6 months); and a reasonable price, in contrast to a previous company I'd worked with. Making the initial impressions took a couple tries, however, customer service is Very responsive and helpful (I've reached out via email and live chat as needed). I am grinding less, sleeping well, and grateful to maintain oral/ dental health without hassle.

I've been a very satisfied customer of Remi for a few years. After I purchased my first night guard through the dentist for a cost of nearly $400, I immediately began searching for a less expensive, but equally effective alternative. Enter Remi. I found that Remi offers the same high quality product at a fraction of the cost. Their customer service is impeccable too. They ship you a professional impression kit with detailed instructions (it's really very simple to complete), you ship the impressions back to them (shipping is included in the cost) and they ship you custom made night guards to your home. If there are any issues they quickly take care of them at no extra expense. There are also options you choose for thickness of the trays as well as whether you desire an upper & lower tray, two upper trays, or two lower trays. It really is much more flexible than what the dentist offers and so much less expensive. Remi customer service reps are very good at communicating via email with answering questions or tackling any other issues that may arise during the process. Highly recommend Remi!

I purchased from Remi about 4 months ago. I am already have pain in my mouth because the Remi product has minimal durability. I feel like I wasted my money. (And my time because the process of getting the product from them took a very long time)

Initially I was so excited to find night guards that were cheap and actually fit! However, know you can never get out of this subscription. I had emailed after my initial renewal to cancel, canceling isn’t an option but you can pause the subscription. So I did that. Then after 6 months the pause stopped and auto renewal resumed. Do not use this company, you will never be able to get out of your subscription.

In spite of 5 emails to cancel, they keep sending me more guards. Credit card disputes fixed it but don't think you can cancel, ever! They publish fake reviews accordin to trust pilot. Wish I never worked with them. Avoid!

I did the impressions wrong ....the zoom techs were very patient with me. The 3rd time finally worked.... might be because the right upper had like 3 molar bridge that was smaller than the left side of my mouth. Also the right lower molars are gone n I grind badly..anyways the last zoom
tech gal stayed with me all the way to the end she helped me so very very much n I appreciate all their efforts for me I'm anxious to get my first nightuard soon...ty

The night guards are fine. The problems arise if you want to change your order. For example, I had some dental work on my upper teeth and could not use the top guard anymore. I requested to change to two bottom guards for future orders but they continued to send me the wrong set. I then created a second account with different email and got set up with two bottom guards as I wanted but somehow they combined the two accounts and reverted to the old top and bottom set for my next order. Then I tried to get my subscription canceled and my account deleted and they keep refusing to do as I ask. They have my credit card on file and I can’t go in and remove it from my account or delete my account myself. This company is a scam. Don’t order from them they are awful to work with and I have emailed them dozens of times and the most they have offered to do is temporarily pause my subscription in spite of my clear requests to cancel and delete. Buyer beware!
Update: after reaching out to the BBB, the company agreed to cancel my subscription and delete my account. However, they then sent me multiple attempts to give discounts and other incentives to remain and continued to keep my account active. Finally, after several emails back and forth, they finally cancelled my subscription but my account remains active on their website. I don’t know if they’re incapable of deleting it or just unwilling but I will continue to write reviews and warn people until they correct this issue.

This is my second year being a Remi customer. Everything is always done wonderfully and the CS team is always extremely helpful. I love my mouth guards!

The Remi team is always very helpful and quick to assist.