Shop Rachel Zoe Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Bought earrings from tkmaxx for pierced…

Bought earrings from tkmaxx for pierced ears, what a waste of money the design is flawed, do not even go through the earlobe, and are not returnable.
Cannot believe they even sell earrings not fit for purpose….
Stay away from Rachel Zoe, Los Angeles New York.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

will take your money, but won't send the goods--they oversell and still will not refund.....be wary!

i purchased a dress on the shoprachelzoe.com website--they took the money immediately, no tracking number so emaile 5 times, finally was told they had oversold the dress.....your refund will come in 5-10 business days..
it did not....still waiting (in the meantime they keep sending me emails offering the dress--how many times can you sell it?)...would give a 0 rating but that isn't available.....it is theft!
sadly you cannot purchase through paypal--so they have my visa details! terrible! loads of emails to them but silence on their part. do not purchase from them!

7 August 2021
Unprompted review

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