Genuinely thought this was a scam but took a gamble as the price was £80 lower than manufacturer rrp. Based my decision purely on trust pilot reviews. Order was delivered within two days in perfect co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’d never bought anything through ShopPlay before so was a little sceptical about buying a high ticket item through them. Well I needn’t have worried as my super new Coffee machine arrived 2 days afte... See more
Company replied
Paid for next day delivery (placed my order on a Saturday). I expected my order to arrive on the Tuesday as I appreciate Sunday isn’t a working day. My order didn’t arrive until the Wednesday even tho... See more
5 stars to the shopping experience with the retailer, this is my 2nd buy. Unfortunately this second time the iwas tem faulty to my great disappointment. Shopplay has been great though. The shipping wa... See more
Company replied
Company details
Written by the company
Welcome to our beauty & technology website ShopPlay! We are a cutting-edge online retailer that specializes in providing our customers with the latest beauty and technology products from around the world. Our mission is to offer a wide range of high-quality beauty and technology products that cater to our customers' needs, whether they're looking for the latest skincare innovation or the most advanced tech gadget. We believe that beauty and technology go hand in hand and can work together to enhance our daily lives. Our team of experts is dedicated to researching and curating the best products from top brands to ensure that our customers receive only the highest quality products at fantastic prices. We pride ourselves on our exceptional customer service, and we are always available to answer any questions and offer advice on our products. Online, you'll find an extensive collection of beauty products, including skincare, makeup, hair care, and fragrances. We also offer a range of tech products, including smartwatches, headphones, games, consoles, and coffee machines. Our products are carefully selected to meet the diverse needs of our customers and to keep up with the ever-changing trends and advancements in beauty and technology. We are committed to providing our customers with an exceptional shopping experience. Our website is user-friendly and easy to navigate, allowing you our customer to browse and purchase our products with ease. We also offer fast and reliable shipping, so you can enjoy your products as soon as possible. Thank you for choosing ShopPlay. We look forward to helping you discover the latest and greatest products in beauty and technology!
Contact info
Shopplay, 1 Marchants Way , Sheddingdean industrial Estate , Burgess Hill, RH158QY, Burgess Hill, United Kingdom
- 01444224800
- info@shopplay.co.uk
- shopplay.co.uk
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shopplay
Hi Simon,
Thank you for your review! We’re so glad to hear that your item arrived safely and on time. We truly appreciate your feedback and are happy you're satisfied with your experience.
Thanks
Shop Play
Reply from Shopplay
Hi Roger,
Thank you for your feedback! We're glad to hear you were pleased with our delivery service.
Thanks
Shop Play
Reply from Shopplay
Hi Mrs. Mittal,
Thank you for your great review! We're delighted to hear you were happy with our service and prompt delivery.
Thanks
Shop Play
Reply from Shopplay
Hi Claire,
Thanks for your comments about our service! Good to hear you're pleased.
Thanks
Shop Play
I was really impressed with the ease of…
I was really impressed with the ease of ordering, good price and reliable delivery service that came on time. As we weren’t home, the delivery went to our neighbour as it needed signing for as requested via our ring camera.
7 February 2025
Reply from Shopplay
Hi Mrs. Young,
Thank you for your kind review! We're so pleased to hear that you found the ordering process easy, the pricing competitive, and the delivery reliable.
Thanks
Shop Play
Reply from Shopplay
Hi Tony,
Thank you for your feedback! We're delighted to hear you got a great deal on your smartwatch and that it arrived quickly.
Thank you
Shop Play
Seroiusly competitive price
Seroiusly competitive price, quality packaging and timely-professional delivery.
I’ll be definitely using your services again.
7 February 2025
Reply from Shopplay
Hi,
Thanks for your feedback, we truly appreciate your comments about our service and prompt delivery.
Thanks
Shop Play
Reply from Shopplay
Hi there,
Thanks for your feedback, we truly appreciate your comments about our service and prompt delivery.
Thanks
Shop Play
Very happy with this Vax spot cleaner…
Very happy with this Vax spot cleaner looks well made, not used yet waiting for better weather.
30 January 2025
Reply from Shopplay
Hi Christopher,
Thank you for sharing your feedback with us, we hope you enjoy your item!
Thanks
Shop Play
Received one day after ordering
Received one day after ordering, very prompt delivery
5 February 2025
Reply from Shopplay
Hi Janice,
Thank you for your review. We're glad to hear that your order arrived so promptly.
Thanks
Shop Play
Your price was very good and delivery…
Your price was very good and delivery was to our apartment door - Excellent
5 February 2025
Reply from Shopplay
Hi David & Susanne,
Thank you for your great review. We're so glad to hear that you were pleased with our pricing and that your delivery arrived directly to your apartment door.
Thanks
Shop Play
First time for us
First time for us, The Wine we ordered was delivered promptly, and tracking delivery excellent.👌
5 February 2025
Reply from Shopplay
Hi Jean,
Thank you for sharing your experience with us! We're thrilled to hear that your first order went smoothly, from prompt delivery to excellent tracking.
Thanks
Shop Play
Reply from Shopplay
Hi Jill,
Thank you for your kind words! We’re so glad to hear that you’re happy with our prices and customer service. We always strive to provide the best experience for our customers, and it’s great to know we’re meeting your expectations.
Thanks
Shop Play
Quality products at a good price
Quality products at a good price, always get a little free gift which is very much appreciated. Highly recommend 5* I will always shop here
4 February 2025
Reply from Shopplay
Hi Donna,
Thank you so much for your wonderful review. We’re thrilled to hear that you’re happy with the quality of our products and the little extra touches we provide. We truly appreciate your support and recommendation!
Thanks
Shop Play
Great service, good prices but not a lot of choice.
Products were well packed, arrived intact and quickly.
3 February 2025
Reply from Shopplay
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that your products arrived quickly, safely, and in great condition. We always strive to provide excellent service and packaging, so your feedback means a lot to us.
Thanks
Shop Play
great price and fast delivery
3 February 2025
Reply from Shopplay
Hi Janet,
Thank you for your review, we're delighted to hear that you were happy with both the price and the fast delivery.
Thanks
Shop Play
Very pleased with my first purchase…
Very pleased with my first purchase from this company. Good price for the wine and quick delivery. The 12 bottles I expected to come in one box and instead they came extremely well packed in two. I had a query and this was dealt with immediately. Can’t fault them and look forward to using them again.
7 February 2025
Unprompted review
Reply from Shopplay
Hi Sylvia,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us, from the great wine prices to the quick delivery. We're also glad that your order arrived safely and that your query was handled promptly.
Thanks
Shop Play
Ve job...thanksy happy with product..a genuine…
Very happy with product..a genuine bargain price and information and delivery were perfect.
3 February 2025
Reply from Shopplay
Hi Norman,
Great to hear that you're happy with the product you purchased from us!
Enjoy the item 😊
Thanks
Shop Play
Reply from Shopplay
Hi Abdel,
Thanks for sharing your feedback! It's great to hear that you're pleased with your experience shopping with us.
Enjoy your items!
Thanks
Shop Play
Reply from Shopplay
Hi Steve,
Thanks for your feedback, great to hear that you're pleased with our pricing and delivery time!
Enjoy your items.
Thanks
Shop Play
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.