Kyra Jewels Ltd. Reviews 

142
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful appearance of the products, noting their sparkle and elegant finish. Many are also very happy with the high quality and solid feel of the items, often describing them as looking even better than expected. Fast and reliable delivery was also appreciated, with items arriving quickly and with clear updates. However, some customers also noted concerns regarding the sizing and wearability of certain rings. People reported issues where bands were excessively bulky, making them uncomfortable or impossible to wear, and sometimes not fitting despite size charts.

What people talk about most

Product

People report positive experiences with product, often describing the rings as beautiful, high-quality, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing items as beautiful, gorgeous, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely gorgeous ring. I sadly have already scuffed it but that was entirely my fault, i should’ve taken it off. the 18k dipped gold being soft, against a steel door handle it will scuff so defin... See more

Rated 5 out of 5 stars

I am delighted with the ring it is beautiful very sparkly and looks very real slightly light weight but I’m impressed and delivery was fast and totally reliable delivered to apartment door. Would defi... See more

Rated 3 out of 5 stars

The ring is pretty. But the shipping took awhile even with fast shipping and the ring is a little big and the sizing is right!

Rated 3 out of 5 stars

The ring is super nice and very cute, but i’m very disappointed. I ordered the “Gold” DIONNE Ring and was sent a silver one. If this had been a truly serious matter this would've been rated even lower... See more


Company details

  1. Jewelry Store

Written by the company

"At Kyra Jewels, we believe in providing stunning jewelry that doesn’t break the bank. Founded in 2016, our brand specializes in high-quality, affordable pieces featuring top-grade CZ diamonds, designed for the woman who knows exactly what she wants.”


Contact info

4.0

Great

TrustScore 4 out of 5

142 reviews

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Replied to 50% of negative reviews

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4.0

All reviews

(142)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

I was a little worried because the ring…

I was a little worried because the ring had to get to my son for his engagement party all the way in Michigan, but thank God it made that there on time the ring is beautiful. He’s happy. She’s happy. Great experience will purchase again.

2 June 2026
Rated 3 out of 5 stars

You sent my item to the wrong address…

item sent to the wrong address by mislabeling the packages. After being contacted by the customer whose package i had and Kyra themselves, the costumer and I sent each other's packages to each other with Kyra refunding the shipping cost to us.

27 May 2026
Kyra Jewels Ltd. logo

Reply from Kyra Jewels Ltd.

Hi There,

We have been in contact with you via email regarding the return of the package. You informed us that you had reached an agreement with the other buyer and were satisfied with the item you received.

However, leaving us a negative review without returning the package is not fair. We kindly ask that you return the package to us so that we can proceed with reshipping a new one. We have complete shipping records and package documentation to verify the situation.

We sincerely hope you will contact us via email so we can work together to resolve this matter. Our goal is to find a fair solution for everyone involved.

Please arrange the return of the package at your earliest convenience so we can resolve this issue promptly.

Thank you for your cooperation.

Best regards,

Kyra Jewels

Rated 2 out of 5 stars

Only have had my ring for 2 weeks ish…

Only have had my ring for 2 weeks ish maybe I barely ever wear it because I don’t want to ruin it and it’s already losing colour!!! I don’t even wear it in water I make sure to take it off im quite disappointed and upset.

27 April 2026
Rated 5 out of 5 stars

I am delighted with the ring it is…

I am delighted with the ring it is beautiful very sparkly and looks very real slightly light weight but I’m impressed and delivery was fast and totally reliable delivered to apartment door. Would definitely buy more but I like big chunky rings too so look for some more modern designs with larger zirconia stones and I shall definitely buy from you. Thanks L

22 April 2026
Rated 1 out of 5 stars

Poor sizing

I ordered a ring for my wife in her normal ring size and double checked by following the size chart, and the ring did not fit. I reached out to them to exchange the ring for a bigger size and they gave an excuse stating that there are issues with receiving returns. So I asked for a partial refund being that I would have to pay to get the ring resized and they still said no. They were not trying to help the situation at all, they got their money and they do not care. The biggest scam, don’t buy from here!

12 March 2026
Kyra Jewels Ltd. logo

Reply from Kyra Jewels Ltd.

Hello,

Thank you for your feedback. We are sorry to hear that the ring size did not work out for you.

As stated on our website, due to the challenges of receiving return packages from overseas, we are currently unable to accept returns or exchanges for international orders. For this reason, all sales are considered final.

We always recommend that customers carefully double-check their ring size or contact us for assistance before placing an order to help avoid sizing issues.

Many customers choose to have their ring resized by a local jeweler, which is usually a quick and affordable solution.

We appreciate your understanding.

Rated 5 out of 5 stars

Absolutely gorgeous ring

Absolutely gorgeous ring. I sadly have already scuffed it but that was entirely my fault, i should’ve taken it off. the 18k dipped gold being soft, against a steel door handle it will scuff so definitely take it off before working!! The Sadie fits nicely under The Icon. 3 Carat is a ROCK. Though on my warranty card, upon searching it up, online it’s listed as a 2 carat, but it is definitely 3. Im a happy wife. 10/10 recommended this brand & The Moissanite collection. Ordered February 19th, got my order March 11th. Thank you KyraJewles!

11 March 2026
Rated 1 out of 5 stars

Do not purchase from this company

Do not purchase from this company.
Terrible. Ring we purchased had a ridiculously bulky/over sized band, so big in fact, you cannot wear!! The extreme size outwardly of the band means you cannot close fingers, digs in painfully, and is an obscene over size!! We asked for an exchange, of a ring that would be wearable. Only to be told due to their complications with shipping etc. Sorry, no exchange of refund! And expects us to purchase another one with 20% off! How about, selling wearable rings! We only wanted our purchase to be honoured, by admitting the ridiculous bulkiness made it unusable!

26 January 2026
Kyra Jewels Ltd. logo

Reply from Kyra Jewels Ltd.

Hello there,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that the ring did not meet your expectations, and we understand how frustrating that experience can be—especially when the item was intended to be worn comfortably.

After reviewing your order, we can confirm that a size 10 Rapunzel Princess Heart Ring was purchased. This particular design is intentionally made with a bold, chunky band style, which is clearly shown in our product photos and description. We have successfully shipped over 100 pieces of this ring and have not received prior complaints regarding the band design or wearability.

At this time, we’re unfortunately unable to accept returns or exchanges for international orders due to ongoing difficulties receiving overseas return packages. This policy is outlined on our website prior to checkout. For this reason, we always encourage customers to double-check ring sizes and designs—or contact us before purchasing if they’re unsure.

While we understand this may not be the outcome you were hoping for, we did offer a 20% discount as a goodwill gesture should you wish to select a different style that better suits your preferences.

We genuinely appreciate your feedback and will continue working to provide clear product details and the best possible service to our customers.

Kind regards,
Kyra Jewels

Rated 1 out of 5 stars

I didn’t get my package

I didn’t get my package

27 January 2026
Kyra Jewels Ltd. logo

Reply from Kyra Jewels Ltd.

We’ve just checked and can confirm that your package has been successfully delivered to the address you provided at checkout.

You can also track your package using the link below for full delivery details:
https://t.17track.net/en#nums=YT2602701001276139
If you need any further assistance, please feel free to contact us at info@shopkyrajewels.com — we’re happy to help!

Rated 5 out of 5 stars

10/10

I’m extremely happy with this ring! The craftsmanship is beautiful and it looks even better in person than in the photos. It feels high-quality, comfortable to wear, and has a really elegant finish. The sizing was accurate, and it arrived in perfect condition. I’ve already received several compliments while wearing it. Definitely worth the purchase—highly recommended!

5 January 2026
Kyra Jewels Ltd. logo

Reply from Kyra Jewels Ltd.

Thank you so much for supporting our small business! We truly appreciate you 🤍

Rated 5 out of 5 stars

Beautiful ring especially for the price.

I needed a wedding ring that would not break the bank to wear when I didn't want to wear my diamond wedding ring. I was more than pleased with the ring I received. It is beautiful.

17 December 2025
Unprompted review
Kyra Jewels Ltd. logo

Reply from Kyra Jewels Ltd.

Thank you so much for supporting our small business! We truly appreciate you 🤍

Rated 5 out of 5 stars

ring is nice box is nice

ring is nice box is nice
and they are helpfull
thank youuu

27 November 2025
Kyra Jewels Ltd. logo

Reply from Kyra Jewels Ltd.

Thank you so much for supporting our small business! We truly appreciate you 🤍

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