Shoes fell apart after a few wears
Wrong colour shoe sent. I decided to keep anyway. However, the sole of shoes came off after only very few wears, awful quality. Please avoid this company!
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Wrong colour shoe sent. I decided to keep anyway. However, the sole of shoes came off after only very few wears, awful quality. Please avoid this company!
Order placed on 15th December still not arrived and no response from support team. Scam
So bad! Do not order from this website. The quality is awful and no response to a return or exchange. Tried every email/phone number I can find.
Received the wrong colour boots... then I had to pay for the return. Still waiting for a refund 3 weeks later. Followed up 2 times, no respons yet.
Awful quality, totally different product to what is shown in the image on their website. And you have to email them to return something ... well good luck as they don’t respond !! Wasted £60 and no Christmas pjs this year, so thank you !!
Bad quality emailed numerous times but no reply wanted to return goods but not clear how on website
Would never order from them again just wasted £30!
Ordered 7 items, 3 delivered. No response on email, Facebook or Instagram and their number on the website is out of order. What a scam!
Awful quality and no response when requesting a refund.
Shoes arrived very poorly packaged. They looked like they were second hand from eBay. They also sent the wrong size in one pair. No response on emails, no response on Facebook, eventually a reply on Instagram to ask what issues I had. They read my response and did not reply. They have since ignored my replies across all forms of contact for the past 3 weeks. So I have 2 pairs of battered boots I can’t give as the gifts they were intended for (even if they had sent the right size!) and no sign of a refund. They haven’t posted on social media since November - looks like they are going bust.
My issue is with a pair of boots that arrived with one boot completely unfinished. It has no sole on its inside at all and instead reveals a badly put together boot.
At first my issue was acknowledged. I sent photos and was offered a refund but that refund has not been issued and I can’t get a response from anyone anymore. Very very disappointed. They have stopped responding to my emails, don’t respond on FB messenger and offer a contact phone number that is ‘out of service’. What company has a contact phone number that doesn’t work?
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