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JOGA Reviews 5,568

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,266 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and effective protection, with many noting their children are delighted to wear them. The customer service is consistently highlighted as exceptional, with quick, efficient, and helpful responses to inquiries and issues. Reviewers appreciate the ease of ordering and the overall positive communication from the company, often leading to repeat purchases. However, some people mentioned issues with order accuracy, receiving incorrect items or sizes, and experiencing significant delays in delivery. A few other people also felt that the product quality was poor compared to other brands or that items developed holes quickly. Some reviewers also noted a lack of transparency regarding delivery times and poor communication when chasing updates.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, highlighting that products like shin pad sleeves and grip... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent, quick,... See more

Order

Users describe ambiguous interactions with order, with some reviewers expressing satisfaction and stating... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son won’t even consider trying any other shin pads now. We used to have constant issues with other brands slipping during games or the sleeves getting lost. These are so comfortable, stay securely... See more

Rated 5 out of 5 stars

My son is delighted with the shin pads. The grip socks were also very nice but unfortunately developed a hole within an hour of my son wearing them along the front seam. I contacted JOGA with... See more

Company replied

Rated 5 out of 5 stars

Joga had an offer on when I placed my order that I hadn't realised. I reached out to their customer services and explained and they very kindly honoured the offer which was a buy one get one free on t... See more

Company replied

Rated 5 out of 5 stars

Ordered winter package and unfortunately a couple of the items were to small. Required exchange, the support team were fantastic- very quick response, quick resolution and revised items send out... See more


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The training pocket is one of those…

The training pocket is one of those things you forget you’re wearing. Holds what it needs to and stays out of the way.

22 May 2026
Unprompted review
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Reply from JOGA

Hi Rory, that's exactly what we go for - something that just does its job without you having to think about it. Appreciate you taking the time to share that. More good stuff coming your way.

Rated 5 out of 5 stars

Childs Shin Sleeves

I had been needing to get my son some new shin pads for football and was recommended Joga shin sleeves, so I had alook and found the website. Easy to find what you need and a doddle to order. Thanks Joga.

17 May 2026
Unprompted review
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Reply from JOGA

Hi Nicholas,

Glad to hear the website made it easy and that someone pointed you our way. Hope your son gets stuck in with the new sleeves and loves them on the pitch.

Rated 1 out of 5 stars

Still haven’t received my order from 3…

Still haven’t received my order from 3 weeks ago, Tried emailing and WhatsApp messaging and had no reply. Will be going to my bank for a full refund and would never order from this company again.

14 May 2026
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Reply from JOGA

Hi Rachel, three weeks with no order and no reply on email or WhatsApp is not on, and I get why you have had enough. I want to find your order and get it sorted properly. Email me at hello@shopjoga.com with your order number and I will pick it up straight away.

Rated 5 out of 5 stars

The gold shin guards looked like they…

The gold shin guards looked like they might scratch fast, but they’ve held up well. Still look clean after a few rough games.

26 May 2026
Unprompted review
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Reply from JOGA

Hi Josh, glad to hear the gold ones are holding up - that's exactly what they're built for. Appreciate you giving them a proper test and coming back to let us know.

Rated 5 out of 5 stars

My JOGA shin pads are excellent

My JOGA shin pads are excellent. They are comfortable and easy to use. The sleeves keep them in the right place when I run and play football. I like wearing them because they feel light and protect my legs. Ben age 11

4 June 2026
Unprompted review
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Reply from JOGA

Hi Caroline,

That's brilliant to hear - so glad Ben is loving them on the pitch. Lightweight and locked in place is exactly what we went for, so it means a lot that he can feel the difference. Hope he's smashing it out there!

Rated 5 out of 5 stars

Product is excellent and customer…

Product is excellent and customer service matches that!

4 June 2026
Unprompted review
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Reply from JOGA

Hi Nick, really appreciate you taking the time to say that - means a lot when both the product and the service hit the mark. Glad you're happy with everything, and we hope to see you back soon.

Rated 5 out of 5 stars

Grip socks

The grip socks are a big hit with my son. He wears them for school as well as for football as he finds them so confident. Will definitely be recommending to friends

4 June 2026
Unprompted review
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Reply from JOGA

Hi Victoria, glad your son is loving them and getting use out of them on and off the pitch. That kind of everyday confidence is exactly what we build them for. Really appreciate you spreading the word.

Rated 5 out of 5 stars

My son uses all the Joga socks a shin…

My son uses all the Joga socks a shin pads we have tried many but he says these are the comfiest. Customer service is second to none.

4 June 2026
Unprompted review
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Reply from JOGA

Hi Emma,

That means everything to hear - tell your son we appreciate him putting the kit through its paces and sticking with us. Comfiest socks and shin pads is exactly what we're going for, so glad he agrees. Your kind words about the team mean a lot too, we'll pass them on.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Simon, really appreciate you taking the time to leave that - means a lot. Glad the service hit the mark, and hope the kit is doing its job on the pitch too. Look forward to having you back.

Rated 5 out of 5 stars

Tracksuit

Present for.my son who absolutely 💯 loved fits perfect and is well made 👌

13 May 2026
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Reply from JOGA

Hi Lee,

That's what we love to hear - your son is going to look great on the pitch. Really appreciate you picking JOGA for him, means a lot. More to come from us so stay tuned.

Rated 1 out of 5 stars

Last week one pair got ripped

Last week one pair got ripped
Yesterday second pair got ripped
The quality is not strong at all

11 May 2026
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Reply from JOGA

Hi Derya, two pairs going in the same week is not what you should be dealing with. That is not the standard we hold ourselves to. Email us at hello@shopjoga.com and we will put it right.

Rated 1 out of 5 stars

0 stars is not an option.

0 stars is not an option.

Placed an order May 19th. Received May 29th. Tried them on June 1st. They didn’t last one game. Started refund process. Couldn’t get refund as refund period closed June 3rd despite the fact they have a 30 day guarantee.

Scam company. Do not buy from these charlatans.

3 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Gaz, thanks for flagging this and Im really sorry for the frustration. Our shin pads come with a 30 day guarantee, so a refund started within that window shouldnt have been blocked, it looks like something went wrong on the returns portal. Please email us at hello@shopjoga.com and well get this sorted and your refund processed right away. We want to make it right.

Rated 2 out of 5 stars

Delivery was fast and efficient

Delivery was fast and efficient. Just the sizing of my products was incorrect.

13 May 2026
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Reply from JOGA

Hi Darsha, glad the delivery was quick but wrong sizing is on us and that is not the standard. Email us at hello@shopjoga.com and we will get it sorted for you.

Rated 5 out of 5 stars

What an AMAZING company

What an AMAZING company, I ordered the grip socks and shin pads, which are great quality. i have had to email the company twice to ask questions and nothing has been too much trouble, they have been so accommodating and so polite. I would definitely recommend this company to anyone. Thank you

23 April 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Hannah,

That genuinely means a lot to hear - glad the grip socks and shin pads are doing the job and that the team made things easy when you reached out. We always want to make sure you feel looked after, so knowing that landed well is great. Appreciate the recommendation and can't wait to have you back.

Rated 5 out of 5 stars

Fantastic experience with Joga

Fantastic experience with Joga! Great quality products, fast shipping, and excellent customer service. Everything arrived exactly as expected. Highly recommend!

29 May 2026
Unprompted review
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Reply from JOGA

Hi Alex,

Really glad to hear everything landed just right and the service was on point. That's exactly what we're going for every time. Thanks for the support and we hope to kit you out again soon.

Rated 5 out of 5 stars

JOGA products let you play football comfortably

JOGA products are perfectly comfortable and of the highest quality. I appreciate fast shipments even for a long distance and great communication. I love guys taking care of their webside intensly and providing uselful new information regularly.

3 June 2026
Unprompted review
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Reply from JOGA

Hi Michal,

Glad the comfort and quality hit the mark for you, that's exactly what we build for. Fast shipping across the distance is something we work hard on so it means a lot to hear it showed. Appreciate you noticing the work that goes into the site too, more good stuff coming. Thanks for the support.

Rated 5 out of 5 stars

More than enough

All the things was exactly same as what Joga put on their site

5 May 2026
JOGA logo

Reply from JOGA

Hi Artin,

That's exactly what we aim for - no surprises, just what you see is what you get. Really glad it landed that way for you. Thanks for the support, means a lot to the team.

Rated 5 out of 5 stars

👍 recommending

👍 recommending

12 May 2026
JOGA logo

Reply from JOGA

Hi Tatjana,

Thanks for the recommendation, that genuinely means a lot to us. Stoked to have you in the JOGA community and hope the kit is holding up well on the pitch. More good stuff coming your way.

Rated 5 out of 5 stars

Joga deliver

quick delivery, easy to order

5 May 2026
JOGA logo

Reply from JOGA

Hi Arran,

Quick delivery and easy ordering is exactly what we aim for, glad it landed that way for you. Appreciate the support and hope the kit does you justice on the pitch.

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