ShopiPersia Reviews 368

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the high quality of the products received, often noting their authenticity and excellent condition upon arrival. Many people praise the exceptional service, highlighting the helpfulness and professionalism of the staff, who go above and beyond to ensure a smooth experience. The packaging is frequently mentioned as being neat, well-protected, and carefully wrapped, contributing to the items arriving safely. However, some customers also noted issues with delivery and order fulfillment, experiencing significant delays, unreceived items, or a lack of communication regarding their shipments. A few other people also felt that incorrect custom codes or returned orders led to dissatisfaction, with charges still being applied despite not receiving the product.

What people talk about most

Product

Customers are highly satisfied with the product quality, often describing items as beautiful, high-quality,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising timely arrivals... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction and a... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products... See more

Service

Consumers find service to be positive, with many describing it as fast, convenient, and amazing overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad I found ShopiPersia. I purchased Lavna Kebab Maker Machine and shipped to Sydney Australia with absolutely no problems and full tracking. Best way to communicate is with WhatsApp and don’... See more

Rated 5 out of 5 stars

Although it took a bit longer to receive my order than advertised, Saeed did an excellent job in keeping in contact with me. He sent updates as well as prompt replies to all my email inquires which re... See more

Rated 5 out of 5 stars

Amazing experience with ShopiPersia. It is hard to trust online websites that you have no experience with, so I was sceptical at first. Fortunately, Saeed was excellent and the website is very clear a... See more

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good service

I got the product I was looking for so I am satisfied. My only concern is that it took much longer than expected to arrive.

19 March 2023
Rated 3 out of 5 stars

I received my item after one month and…

I received my item after one month and this was due to Nowruz. However every time I enquired about the delivery I was told that it had not been dispatched due to the holidays. I was also told the same thing on the day that my item was delivered. Saeed was helpful by answering my queries.

9 March 2023
Rated 5 out of 5 stars

This is the baddest

Great Bisht, who I bought from this shop And turban was quite well

27 February 2023
ShopiPersia logo

Reply from ShopiPersia

Hello,

Your order has been delivered.
Please check the link below:
https://t.17track.net/en#nums=RG793508429IR

Rated 5 out of 5 stars

Wanted a wooden box to store a board…

Wanted a wooden box to store a board game whose box is unwieldy and not great looking, and found this website. Had to contact support to find out the inner dimensions, who replied promptly and suggested some boxes that would fit my requirements.
The box arrived on time and was in perfect condition, not only does it look great but the wood has a very pleasant smell.

23 February 2023
Rated 5 out of 5 stars

Great

Great communication and customer service, good packaging and value for money

16 February 2023
Rated 5 out of 5 stars

Hiii

Hiii, my order has reached to me. Thank you so much whenever I ask you something you replied me instantly, thank u so much for your interest always and for my order! 🤗

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Very nice service and fast response…

Very nice service and fast response from your costumer service very happy with time and my purchase I'll recommend for family and friends and purchase more in the future 👌😁

7 February 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service, perfect timing! highly recommended! :)

9 March 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Excellent communication Excellen service

Excellent communication Excellent service from my irani brother's, great job guys, many thanks
Muhammad Al-kabi

6 February 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Fantastic Store! Recommended!

The support response time was very quick. The items arrived fresh. Everything was perfect. Thank you!

27 February 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Hi there

Hi there - my order has arrived after 2 weeks and its perfect! thanks again

27 January 2023
ShopiPersia logo

Reply from ShopiPersia

Dear Simon,

The Product that you ordered had 7 days handling time as mentioned on the product page. We Shipped it last week and now left Iran.
As mentioned on your invoice, shipping time takes 10-20 days. So, please wait.
You can track your order with the below link:
https://t.17track.net/en#nums=RG793507803IR

Best Wishes,
Saeed ShopiPersia Team

Rated 5 out of 5 stars

Polopaz received today !

Polopaz received today even if ordered in december 2022.
The trip was long from Iran to Belgium.
Best e-shop experience ever. Thank you Saeed.
All the family is happy to cook rice again with the best rice cooker in the world.

23 December 2022
Rated 5 out of 5 stars

Fantastic replicas

This was one of the best online shopping experiences I have had. The works of art are highly accurate replicas and I will be shopping again soon.

19 January 2023
Unprompted review

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