Thankyou to Andy for being very helpful! His service was 10/10, rectified my issue straight away! Never had a quicker service than this before, in which my issues was resolved! Thankyou again
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i had worst experienced,keep taking money from my credit card without getting anything in your shop is like nightmare to me.i am not rich to pay for anything i didnt buy.so please cancell my account.b... See more
They are asking me for 4-5 star rate their shop in order to refund the money which was intended for a bag. On Friday, 17 May 2024, 12:23:12 am GMT+8, Eugene Escalation Team (Support) wr... See more
I had a complaint but it was dealt with professionally and promptly. I have obtained notification of a refund which is pending. No hassle or dragging of feet I must say thank you for listening to me.
4.1
Great
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The customer service is great.
The customer service is great. Response is quick.
28 November 2025
Unprompted review
I have a good customer service from…
I have a good customer service from Jeremy thank you so much.
18 June 2025
Unprompted review
COMPLETE AND ABSOLUTE SCAM
COMPLETE AND ABSOLUTE SCAM. They steal your card information and then keep ducting money from it. Pls beware of this. What a disgusting and disgraceful thing to do.
3 July 2025
Unprompted review
Edith contacted to me to solve every…
Edith contacted to me to solve every time
12 June 2025
Unprompted review
What they signing up for .
Please be more specific in what this is about and how much and how often you'll be deducting monies .
18 March 2025
Unprompted review
Your company deduct my money not inform…
Your company deduct my money not inform by me you are Theaf
26 May 2025
Unprompted review
Very good service
25 May 2025
Unprompted review
Greasy customer support team
Their support team are wonderful and very cooperative, thanks jas
23 May 2025
Unprompted review
I don't like the take…
I don't like the way this company take the money in my card without my permission. Can I please receive my money back before I take another steps please
I will delete this comment after I received my money
20 May 2025
Unprompted review
Request refund delayed
I didn't like that the process has taken so long despite my request for the transaction been requested to cancel from the initial stage
23 April 2025
Unprompted review
Good service by Nicholan
15 May 2025
Unprompted review
Thanks Nicholan for the assistance
16 May 2025
Unprompted review
Great Assistance
18 May 2025
Unprompted review
Kate has been very helpful in…
Kate has been very helpful in cancelling my subscription
17 May 2025
Unprompted review
Thankyou to Andy for being very…
Thankyou to Andy for being very helpful! His service was 10/10, rectified my issue straight away! Never had a quicker service than this before, in which my issues was resolved! Thankyou again
13 May 2025
Unprompted review
Kate was efficient and helpful.
8 May 2025
Unprompted review
Unsatisfactory Experience - Much as support agents do their best to satisfy me online each time they unable to deliver the promises as per my request. It ends up going in circles without reality.
Much as agents try to be supportive they are unable to meet real needs
6 April 2025
Unprompted review
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