My delivery was stolen so I asked for a refund. No live chat and no phone number. I popped to a shop a buy a new pair of their Colorado boots cos I can’t wait on them replacing the stolen delivery as... See more
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See what reviewers are saying
To be honest, Caterpillar Charge S3 shoes on photos looks just ok, but did order a pair because I needed a proper safety shoes. In real life shoes looks really nice. Quality is spot on. Comfortable... See more
The Boots and Sandals I have bought are of the highest quality, and really comfortable. I wish however, they would be a bit more specific on their measurement guidelines to female sizes. Then put th... See more
Fantastic service. I sent the first pair back as they didn’t fit but forgot to include my details in the return package. Contacted the customer services and they sorted it out straight away. Very plea... See more
Company details
About Shop Caterpillar UK
Written by the company
CAT apparel, footwear and accessories are designed and engineered to live up to the hard-working reputation of the Caterpillar brand.
For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.
We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.
For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.
We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.
Contact info
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH , Gloucestershire, United Kingdom
- info@shopcaterpillar.co.uk
- shopcaterpillar.co.uk
3.9
Great
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 1 week
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Reply from Shop Caterpillar UK
Hi I'm sorry that you have not received your parcel. I can see you contacted us and an investigation has been raised with Royal Mail for your missing parcel, however on this occasion I have gone ahead and issued you a refund.
Shopcaterpillar Team
Scam scam
Avoid this online store if you don't want to be scammed, the shoes I bought never arrived.
28 November 2025
Unprompted review
Great safety shoes 😁
To be honest, Caterpillar Charge S3 shoes on photos looks just ok, but did order a pair because I needed a proper safety shoes. In real life shoes looks really nice. Quality is spot on. Comfortable which is important, light, breathable and waterproof (tested many times in heavy rain - shoes dry inside) . As a HGV driver I need a pair of good quality shoes. And these Caterpillar are brilliant. Definitely recommended 👍
16 November 2025
Unprompted review
Ordered and boots there next day great…
Ordered and boots there next day great boots delivered quickly
20 October 2025
Very careful and responsible
Today I received my parcel on time,with care and respect for my property while I wasn't at home but the mailman tried his best to make sure my locked place was safe. Thank you, man God bless you. ♥️♥️♥️♥️
31 October 2025
Unprompted review
Had an issue with my purchase
Had an issue with my purchase. Issue sorted within a couple days with a full refund. Great service and communication
9 October 2025
Unprompted review
The ease of purchasing the quality of…
The ease of purchasing the quality of the product and the fact that a very poor previous delivery experience had been greatly improved following my feedback.excellent thank you
18 September 2025
Piss poor product piss poor customer…
Piss poor product piss poor customer services. Will never buy from again.
17 September 2025
Never buying Cat steel toecap boots…
Never buying Cat steel toecap boots again. Started wearing a new pair of boots at the beginning of the summer and once i'd broke them in they're comfortable. But now the weather has changed and I've been working in the rain for maybe 20-30 minutes at a time 2-3 times a day for the last 2 days they're letting in a ton of water. For the price paid I expected better.
3 September 2025
Unprompted review
Great footwear at a great price
Found a great pair of cats for work at an excellent price. Delivery was extremely quick, very very pleased. Will definitely shop here again when needed
19 August 2025
I am very pleased
21 July 2025
CAT Striver Work Shoe
CAT Striver Low Size 10 Black, steel toe cap work shoes. I bought these boots 6 months ago from Screwfix and like all work boots they look good to start with and most start falling apart after 3 months.
Not these, the seal all around the sole of the boot where it meets the leather is all still fully intact. Shoe is still waterproof and with a bit of polish still look almost new. No sign of cracks, tears or stress anywhere. No blisters or sores, fitted comfortably from day one. I think I have found the one work shoe I will buy again.
7 July 2025
Unprompted review
I had an enquiry about a shoe I owned
I had an enquiry about a shoe I owned, messaged cat on Instagram, they went above and beyond to help me locate a product. Fantastic customer service. Other brands should take note.
17 June 2025
Unprompted review
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