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ShopBack Australia Reviews 21,941

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TrustScore 4 out of 5

4.2

Cashback Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 4,722 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the app easy to use and straightforward. Many appreciate the value for money, noting that they save and earn a lot of money through cashback, which they describe as real money they can use. The app is frequently praised for being intuitive and simple, making it easy to track purchases and cashback. However, some customers mentioned issues with refunds, specifically waiting a long time to redeem funds or not receiving cashback as expected. A few people also felt that the website could be improved, with some experiencing difficulties uploading receipts or being locked out of their accounts.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the app as easy to use,... See more

Refund

People report ambiguous experiences with refunds. Many customers express frustration over missing cashback,... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found it an easy way to get extra... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, intuitive design, and comprehensive... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise the site as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have receipts still being tracked from January. I don’t understand why they are taking so long. It’s an easy app to use but am not convinced yet that it’s worthwhile. It’s appears to but when to... See more

Rated 4 out of 5 stars

I found this app easy to use. And although you can accumulate funds easy enough, you do have to wait a long time before you can redeeem your funds. I have used other apps that do similar and can re... See more

Rated 4 out of 5 stars

While there is some great % cashback, there too many travel offers, as well as too many expensive department stores. I do like the fact the the offers change frequently. The surveys don't pay a lot an... See more

Rated 4 out of 5 stars

I’m new to this sort of stuff my friend told me to jump on a app called shop back and with all my receipts I’ve collected in the months I didn’t no if I was to snap shot all my receipts that I will g... See more

Company details

  1. Cashback Provider

About ShopBack Australia

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.

About ShopBack

Written by the company

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Rated 5 out of 5 stars

Very pleased with Shopback that it actually works

When I first joined Shopback I was not sure whether it works. However I must say it does work. I booked a tour via Shopback and after completion of the tour, I had quite a few hundred dollars accumulated in the balance and had the money withdrawn. Now, it's my first go to when I shopped online.

25 May 2026
Rated 5 out of 5 stars

Shopback is amazing.

Shopback is amazing.. I have made so much money back from shopping online. Its legit. Dont think twice. I dont buy anything without going through shopback first.

24 May 2026
Rated 4 out of 5 stars

Usually very easy to use and fast rewards

Usually very easy to use and fast rewards, but sometimes have to seek reviews when both Shopback and the retail website have a deal - Shopback says can't do both but when it's a site-wide sale this renders Shopback's component pointless - situations like this warrant a review, as it's semi false advertising and the consumer can't easily know what's allowed vs not in these situations

18 May 2026
Rated 5 out of 5 stars

Good cashback app

Good cashback app. I've been with shopback since 2024 and have earned over 1.8k already. It comes in extremely handy and is great getting cash back on things your going to buy anyway.

14 May 2026

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