Shopanydeals Reviews 

367
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been ordering product from here for over six months and I absolutely love their products! The customer service is fantastic as well. Helen Tang is efficient in answering any questions that I... See more

Rated 5 out of 5 stars

I had an issue with some kits in my order being sold out. Helen’s communication and assistance in finding replacement products in stock was exceptional. My order arrived today and I love that th... See more

Rated 1 out of 5 stars

I received an email stating my order had been delivered, however I got nothing. Sent email to customer services enquiring about order. Got email back asking for order number and email address ordere... See more

Rated 5 out of 5 stars

When I had a problem, Helen Tang resolved it immediately. Customer service is so important and so limited in our world today. I live in Hawaii and sometimes it takes a lot to resolve an issue. I al... See more

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4.5

Excellent

TrustScore 4.5 out of 5

367 reviews

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4.5

All reviews

(367)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service

Due to the customer service, I will continue to place orders with this company. I ordered a Diamond Painting in Oct. 28th, a month later I had not received it. So I reached out. Come to fond out the order got lost, so the quickly offered a replacement. I finally got my package the other day. The best thing is, they continued to keep check with me until I received my order. I give give a 5 star for product and customer service. Thank you!!

19 November 2022
Unprompted review
Rated 5 out of 5 stars

This company gives me confidence in my…

This company gives me confidence in my ordering. They are prompt to respond to any questions I have and I feel they genuinely care about me. The pictures are extra bright and shiny. I have never ran short of diamonds in over 60 pictures. They are the best!!

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Customer service

Il am so happy with the timely response when 8 need customer service or have a question about diamond art painting or beads. I will definitely use this company more.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

I have used this company for many years…

I have used this company for many years now and any issue I’ve had was always fixed. It may take awhile to receive the order, but I make sure I have time to wait. Keep extras on hand.
The price is good, if I had to pay more I wouldn’t do as many as I have.
I tell everyone to use them.
Keep up the good work!

1 November 2022
Unprompted review
Rated 5 out of 5 stars

This company is the best

This company is the best. I only order through them. I’ve been with them 3 years that’s when I took up Diamond Painting. I have done 30+Pictures and 8 custom paintings. There custom are nice. Good canvas. Ready to order a couple more.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

absolutely fantastic service and really…

absolutely fantastic service and really good priced and awesome people if you have a problem. which is very rare, there designs wish you had lots of money , i struggle to contain my self from spending a fortune,
its a must to try x

22 October 2022
Unprompted review
Rated 5 out of 5 stars

happy

I am very happy with my order . had a small miss under standing. they fix it right away.
will order again soon.
I just wish shipping did not take so long.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Wrong Diamonds

One of the paintings I ordered had the wrong diamonds. They were quick to respond and send the proper ones. I have bought from them many times and will continue to do so.

10 October 2022
Unprompted review
Rated 4 out of 5 stars

Items are in Australian warehouses but they still charge aussies an exchange rate applied to purchases

Very happy with my recent purchase and interaction with the customer service team, they were quick to answer my questions, I was able to deal with the same person on more than one occasion, which is great and I love my product I purchased, unless they respond to my question about why I was charged an exchange rate on Melbourne/Sydney based items, I won;t be shopping with them again, the diamond art products are beautiful, UPDATE......the only 1 thing I would say is the exchange rate on my purchase, I don't understand why they charged me the exchange rate when my items came from their warehouse in Melbourne/Sydney and I live in NSW Australia, so even if my items came from Melbourne their should NOT be an exchange rate of nearly $30 applied to my purchase, my purchase total was $56.99 but by the time the exchange rate was added it came out at $87.70....customer service have been nice and quick in regards to my previous questions but since I emailed a couple of days ago about why I was charged an exchange rate, they have failed to respond.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

wonderful shopping experience

I have purchased from this company multiple times and each time has been a wonderful experience and their customer service is very helpful

3 September 2022
Unprompted review
Rated 4 out of 5 stars

I love ordering from Shopanydeals

I love ordering from Shopanydeals. Products are priced decently. Have ordered many times and one bad experience where not all colors came with a diamond kit. But they are making good by sending them. Definitely would recommend them.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

I enjoy shopping with shopanydeals

I enjoy shopping with shopanydeals. I've used their diamond dot paintings and keychains, cross stich projects and storage boxes. They are very helpful with any problems and respond quickly. I would and have recommended them to friends and family.

12 August 2022
Unprompted review

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